HVAC reviews in Massillon, Ohio

4.7 based on 369 reviews Back to the listing
    5

    Thank you Aaron for a great job. Will definitely recommend you.

    5

    Great response, professional service! Got us back up and running in no time!

    5

    Great company. Fantastic work. Highly recommend

    5

    Nice people! Explained everything including options. Great prices.

    5

    Saved us a lot of money on air Conditioning replacement. Aaron is a great guy

    5

    call for service a/c was not working 30 minutes they came diagnose problem and fixed it within a couple hours thank you very much

    5

    Fast, and great service! Our hero’s today for bringing our office warmth! Thank you!

    5

    Just got maintenance done for winter so far so good. Keith did a thorough job. Hope i don't see him this winter.

    5

    Arron and his team are great. Highly recommend his company. Thanks for fixing our cooler so quick.

    5

    Did not have any services done with them yet but they were very up front about what I wanted to do and what I could and.couodnt add on to my current mini-split system.

    5

    They come in give you a great quote, and get the job done. If you don't want any drama go with Air-On.

    5

    Just the best group of people! We’ve been using them for many years! Great service and great prices!!

    5

    Great as Always. Tune up furnace for the winter months. Would not have any one else work on our Air or Furnace!
    Rex A. Harris

    5

    They were on-time, courteous, knowlegeable, and they fixed the problems for less than I was expecting. I would recommend Air-On to anyone!! Great experience!!

    5

    Quick service call, fast replacement and fair price. All-around reliable local company with excellent customer service! Would recommend to anyone.

    5

    Aaron and the guys installed our walk in cooler/freezer. They were very easy to work with and provide awesome value. Thanks again guys!!

    5

    Friendly. From the phone call to the completion of the work. They are always my go to service. I've never had a problem they couldn't fix

    5

    I was impressed with the responsiveness and professionalism of our technician, he called and let me know exactly when he would arrive, diagnosed and repaired our unit, I would recommend them to anyone

    5

    If you need HVAC service, repair or replacement with the utmost care and expertise, done with a nice touch of personality, this is your man! Absolutely no regrets with workmanship, promptness or cost! I’ll use him again and advise you to do the same! You won’t regret it! Thank-you Aaron!

    1

    had to unfortunately chance my original review from 5 to 1. to reply to as a folow up to my rickyhenderson post

    1. nobody told me anything would freeze. from what i was told the condensation pump was put on the furnace to stop the water from freezing and thats what it was used for.

    2. nothing installed was insulated. some leftover wrap they had was put on my attic gable which i did appreciate

    3. i offered to pay for labor when the secretary called me back when she said that wasnt covered. i asked if, you, the owner, could call me back right away because since she was new she didnt know answers to my questions and all i really needed was a few minutes explanation to know if a part was broke causing this to freeze, or exactly what was going on, because i was under the assumption that the pump would make it not freeze since it was in the attack.

    ive checked with multiple other places after and they all said this setup was bound to fail from day one and i should of been thouroughly told this. i wasnt. maybe somewhere the message got lost and someone didnt give it to me. the funding i got for this to be done could of got more funding to make this not a problem if more money was needed. but neither me, nor the person above me knew. if i was told this was going to freeze, why would i wait until next winter and just let it freeze. this also still dont explain if you knew it was going to freeze why wasnt the shutoff switch hooked up. regardless if i paid or a program paid, it wasnt done correctly and you still got paid. you basically relayed a message to a secretary who knows nothing about hvac, to call a customer who didnt know anything about hvac at the time, and then ghosted me. and yes im still pissed about this and you deserved the phone call you got. my ceiling could of completely rotted out from overflow because of this error. you wouldnt know because you never sent anyone to look at the problem. even $10 worth of insulation on the thin tube would of been better then nothing.

    i do think your a kind guy and have kind workers but there was obviously messages that got lost in this process. the main one is me not knowing it was bound to freeze and then when it did freeze you never called me back personally when i just needed 5 minutes for a professional, not a secretary, to tell me what was wrong.

    5

    Very professional and courteous. I called and they got out to my house in 15 minutes. They assessed and resolved my HVAC issues quickly. Would highly recommend.