Constraction reviews in Maumee, Ohio

Awesome prices and Awesome people Brice was great and not pushy my installers did an amazing job did above and beyond of what I excepted Very Pleased with Hansons they gain a 10 out a 10 give I could rate the professionalism of their work

Phil came to my home this evening to discuss roof replacement. He was very prompt, knowledgeable and a pleasure to work with. Highly recommend!

Malachi was our sales rep, he did a great job walking us through the process and also helping us pick which windows would be best for us! He made us feel very comfortable the whole time. Very friendly and knowledgeable about his job. 10/10 would buy windows from him again. :)

Moritz Martens was a Excellent Customer Care Person. Very Greatful for his time.

Brice was very professional and very thorough in explaining our options and helping us to make an informed decision. He listened to what my husband and I asked and then answered those questions and let us steer the conversation versus him just giving us a laundry list of things that's so wonderful about their company. I was very happy with my experience and would recommend them highly. Listening to the customer makes any company worth its weight.

I had the pleasure of working with Brice from Hansons Window, and I can honestly say he’s outstanding. From the moment we started, he was friendly, approachable, and super knowledgeable. We had a lot of questions about the different window options and the installation process, and Brice took the time to answer each one thoughtfully. He made sure we understood all the details, which really put our minds at ease.

If you’re looking for someone who goes above and beyond Brice is your guy!

I only had a free estimate done. Let me say, Adam was great , he answered all my questions, he explained to me the different options I had: thickness, styles, and colors, and financing options. And much more! Next appointment tomorrow! I know it will go wonderfully.

Brice, our sales person was great, 5/5 stars to him and also the installation team!

3 stars because our installation was rescheduled once and canceled twice. The first time it was canceled was the day of installation during the time at which someone was supposed to arrive to install the window. Apparently they scheduled it with a team that was not trained to install the type of window we ordered. (But didn't notice this until the day/time of installation.) This was frustrating as someone has to be at the home to let them in, etc. thus missing work, etc. They scheduled me with a new date then called back a couple hours later the same day realizing the team would not be in my area that day, so we needed to reschedule (again..).

The second time it was canceled 2 days prior to the install date due to the installation team being involved in "an accident". They said they would call me back with an updated install date when one was available. 2 weeks later I had not heard back, so I decided to call. They then scheduled me 2 weeks out and said there was a note that management was looking to see if they could get me a sooner date. (I was never contacted by management.) It was successfully installed that time and the install team was great!

The product seems also seems great, (so far). It appears the scheduling department is not on the same page as the rest of the company.

The roofing crew arrived early and got right to work. They worked very efficiently and finished earlier than anticipated.

Cleanup was awesome. I could not find one piece of roofing material or any nails left behind!

Did a great job explaining everything broke everything down professionally definitely a very professional sales person. Professional

George, the sales rep who came to my home was extremely friendly and professional. I appreciated his honest approach, and worked to get me what I needed!

Had a shower and bathtub replaced. The installer provided very professional service, was very knowledgeable, very responsive to my questions and made sure everything was done correctly and cleaned up afterwards. 1-800-Hansons also took care of us very well and stayed in contact throughout. Highly recommended. The product itself is easy to clean and beautiful.

Clarence Oliver was very thorough with his explanations of your company and products the price was very affordable for my situation. Their roofing crew did an excellent and fast job. Thanks for the opportunity to have your company work with me. The gutters they installed took care of the problem I had. Thanks again!

The sliding door we purchased through Hansons was the top of the line. They installed the door but it had no weep holes, so all the wet weather settling in the door crack had no place to go but into our floor and foundation. All the flooring had to be tore out as both corners of the slider rotted clear through to the basement. They installed it's replacemnt but incorrectly and it wouldn't lock properly. In order to better align the door new holes had to be drilled into the door for the hardware, leaving open holes in the door and still unable to fully and properly align it. A new door was sent, but it was substandard grade from what was originally purchased. Fortunately my husband caught it before they tried to install it. We are still waiting for the replacement, it is now getting colder and the insulation is compromised. This issue was initially reported to Hansons back in March.

This is for windows, sizing and ordering was fine and as expected. Windows came after 4 months, not a big deal. One window arrived broken and they installed it and said they would get a replacement. Then the installers couldn't finish in that day so they the trim on the outside of the home off. I tried to get it rescheduled and the installer had something come up, so we set another date and they wanted to push it out a month to finish up. When I told them I would like compensation for the delay of my house sitting wide open they all of a sudden found an open spot the next day. They installer sent photos of the broken window for warranty.

Fast forward to warranty and I waited about 2 months and didn't hear anything but heard whistling coming from the window so called to have that looked at. They set someone up to come look at it and fix it. I asked about the broken window and he said the office couldn't read part of the number so they decided to not contact me or say anything until I had this issue. The tech gave them the info they needed. They said I should have it fixed in 6-8 weeks. 10 weeks later I call them and they said it just came in and I need to schedule to have it replaced but their office is closed. For the next 2 weeks I called and left voice mails to get them to call me but no one would answer. Finally I got a call back and they said we can do it on 7/11. I made plans for them to come and do the install. Then I get a call on 7/10 at 2pm telling me they no longer are doing Friday installs and I need to pick a new day. We are now set for 7/28 to get it installed. So I have been waiting for a replacement of a window for the last 5+ months.

From the start to finish of the project I had a good experience. I had 8 new windows put in. The salesman was up front and honest with his pricing and explanation of each option. The windows were installed professionally. The windows reduced noise, and seem to do better at keeping my house insulated. I'm one more step to restoring this old house to its former glory.

Morey was awesome. I'm very happy with the Windows and the installers. Ashley was so helpful.

We regretfully used Hanson for our windows in 2022. (Yes I know time has passed but I we have just been dealing with it as we have had other projects to focus on.) To start we never got the option for new constructed windows. Instead we got replacements (not knowing there was a difference) the install was horrible, no one told up they would add quarter round to the inside of all of our windows to hid the ugly cut job done by installers to fit windows in place.

To add my husband and myself have called several times to utilize our warranty as many areas around the windows look to not be sealed correctly. Metal trim is coming off, and caulk missing in areas now.

Stay away from this business as they are not using quality installers nor are they following up with warranty claims.

Had Nate and Chad out absolutely blew us out of the water down to earth quick and very clean made it look absolutely amazing will definitely be using Hanson’s again the company itself really is a good company very professional and worked with us to get our shower installed they do say one day install I do believe most tubs take 2 days maybe be a little more transparent on the actual days it takes I’m not complaining just telling you the Reality of it as far as the sales guy to the installers it was a A + experience I wouldn’t second guess using them again

Everything from the time I contacted the sales rep Brice to the installation was very professional. There was no pressure to buy certain product or upgrade. Customer service was upbeat, the installers were super friendly, and they cleaned up after themselves. So far my new windows are great, less noise, and no more humming with the wind.

The gentlemen that came out whose name is Clarence did a fantastic job. So friendly, easy going. Answered any questions we had. Went through everything and even helped us understand the process of about how long it would take. I need to have 8 windows done but, right now I am only doing 4, then will later on do the other 4. He was very understanding and very helpful.