Reviews of local pros in Mt Orab, Ohio

CT Neal Electric did a great job upgrading my electric panel in my home. I called Monday morning with a few issues that were concerning me. CT came out and inspected the same day. After determining that I would need to upgrade my ancient panel, CT and his employee Blake, came to my home the very next morning and upgraded my electric panel. Blake was able to get us upgraded with the electric back on within the same day. Both were professional and did an awesome job! Blake did more then pick up after he was finished, he vacuumed afterwards! Impressive! I’ve used contractors before, and no one EVER did that!!! Will definitely use again! I would recommend CT Neal Electric to any and all of my family and friends! Thanks again!

CT Neal promised a Generac installation in March of 2023. He got $7500 Cash from me as he said he was just starting this phase of his electric business. Had to call him in June to find out where we were on instal and he said he couldn’t get the generator 🤷‍♀️. I told him I wanted my money back. CT Neal never showed up with the money as he promised and never answered my calls or responded to my texts.
It’s been 21 months. What did you do with my money CT?

He does not respond to phone calls or text messages. Our job was never completed. We told him what we want and he was so on and off the job site so much things got done wrong and he won’t return to fix them and finish hooking things up he left unhooked. Save your money people and use someone else with a good reputation.

i was asked to provide 50 percent deposit $2400. I felt comfortable doing this because he came highly recommended to me. once he got the money he never showed up to do any work would not call me back would and not pick up his phone. I ended up taking him To Small Claims Court he never appeared. The magistrate who heard the case sided with me and approved the judgment against him. After I sent an email to him explaining the judgment I did eventually start getting a few phone calls and text messages from him indicating what it happened and that he was gonna get me my money back he Was very apologetic. I even took down my original review because he said the bad review was making it hard for him to get work he said he needed a few weeks to get me the money a few weeks became a few months and now he's totally ghosting me again I cannot get him to respond to anything I have seen none of my money back. Three or four years ago my hunches he did great work my friend would've never referred him to me and he was actually a neighbor of my friend but for various reasons clearly he's not running his business the way he used to run it.

It was the worst experience of my life rude was an understatement the disrespect and right poor customer service was something I've never seen the likes of and hope to never again

I used this company to have a new heat pump put in. Had other issues after it was installed. I called he never showed up. Tried calling again, he wouldn't answer our phone calls. Now I have had to get a new company. They installed a new furnace. The AC still wasn't working, so called the new company to come back. The compressor had gone bad and now I find out he didn't register the warranty on the heat pump so now we are not only out the cost of labor that should have been covered under the warranty had he answered phone calls, we are out the cost for the parts because he didn't register the warranty at all. Would recommend using someone who does their job and shows up when they are supposed to and registers your warranty. That way you aren't out three times the money you should be.