HVAC reviews in Napoleon, Ohio

After spending an entire day of calling places on Tuesday because our furnace in our mobile home wouldn't work, I called Von Deylen on Wednesday and had an appointment that day for a technician to come out and take a look at the furnace. After about an hour or so, Chris had answers and solutions. We decided to get a new furnace as our was 16 years old and we couldn't be sure what else if anything was or would go out on it. He placed the order and told us that Friday or Monday it would be installed depending on when I got the call saying it was in. Thursday afternoon I received a call from Von Deylen saying the new furnace was there and that they could be out Friday morning to install it. The technicians were very polite and did their job well! They cleaned up the mess that was made from taking the old furnace out, removed a broken central ac unit for no extra cost and double checked that everything was working properly before leaving. I would personally recommend their services!

I've been using them 10+ years. Their work is always done right the first time and they keep you involved through the whole process of whatever they are doing for you. If problems do pop up on work they have done, I have at least two examples of them doing the repair at no cost to me, one of which was a potentially expensive furnace issue. Highly recommended.

We been with them for 4yrs now. 4yrs ago we got a new furnace it's been working great with no issues. We also got mini split heaters for the 2 bedrooms when the basebord heater went out and couldn't be fixed. I would definitely recommend them they are great and so much nicer than the last people we had

Great company to work with. Randy and all of the crew we have experience with are very friendly, knowledgeable, and conscientious. Excellent customer service is top priority. Would highly recommend speaking with them for any of your HVAC or plumbing needs.

I hired Von Deylen Plumbing & Heating to fix some leaking pipes and address some other issues noted during a home inspection on my recently purchased property.

Bruce was very knowledgeable and did quality work. The work was completed on time and at the quoted price with no mess left behind.

There were a couple of reschedules due to unforeseen circumstances, but the office made sure to let me know as soon as possible. I would contact Von Deylen again in the future for any plumbing needs.

On the hottest day of the year our Air Conditioning stopped working and of course on a Friday evening. We tried to wait it out but were roasting! So we called on Von Deylen as we have trusted them in the past. Jeremiah was out to our house within a half hour. He was fast, informative, friendly, and very knowledgeable. We had a cool house within hours. Thanks Von Deylen’s and Jeremiah! Would definitely recommend!

I absolutely recommend Von Deylen for any kind of help with your home. The owner, Randy, went above and beyond to help me find financing for a steam boiler for my home. On top of that, they were quick to install it and always willing to answer my questions. They even sent me Christmas cookies this past week! Thank you, guys!

Vondeylen’s was excellent with our situation! We had a water heat go out and they worked quickly with us to find a solution. They were to our home within two hours and had our water heater replaced within a few hours. Great service.

We finally decided to get a new heating and air system after 20 years. We were very happy with the installation, detailed work, specifics in operation and excellent care in making sure we approved of each step. Jeremiah took great pride in his work, and had central air working in around 5 hours of starting the installation, removing our window air conditioners for us! It was amazing! Collin was very hard at his work, climbing under our not so much space crawl space to get things where they needed to be and doing it right. I highly recommend both them and the Von Deylen Company. We have been very happy with our new system. Thanks.

We contacted Von Deylen to fix our AC issues, and were shown very imperative issues that needed to be addressed before we could get a new AC and furnace. This was unknowingly a larger job than anyone anticipated but it was handled extremely well. Our tech was Jeremiah, and he did a wonderful job from beginning to end. He was very professional, knowledgeable and showed us every step along the way! I am truly impressed at the fantastic service we received from Von Deylen Plumbing & Heating! I highly recommend them for the job 100%!

Thank you to Von Deylen Plumbing & Heating last week. An A/C maintenance service was scheduled and Phil was our technician. Very punctual which is always appreciated and I also received notice he was on his way.

Since we have two splitters, Phil treated each one separately and made sure both were in top working order. The exceptional knowledge he showed is quite reassuring. He gave us some tips for even running our equipment as energy efficient as possible. I appreciated his advice and suggestions. Any future questions we may have he suggested a call to the office would always be welcome.

With Von Deylen I choose them since I trust their years of business experience while also their service of treating customers fairly. This company and their employees are an asset to our community.

My water heater broke late last week. They had a technician out that Monday. Unfortunately I needed a replacement. Service was quick and easy, Phil was very knowledgeable and professional. The technicians they sent out did an excellent job. New fittings, New lines, new exhaust drilled, the works. I'm very happy with the service I got and will definitely book them again for any of my HVAC needs.

They were quick to come check our ac when it we out. ( needing to be replaced) . They were kind, as my kids wanted to ask questions and watch them. Could ask for a better experience

Had a heater and air system put in. They where on time and very polite. Always asked if we had any questions after the installing and showed us how to work the thermostat. Very pleased.

I needed to replace the furnace and the air conditioning unit, both 25 years old, and decided to reach out to VonDeylan’s. Randy came and presented the estimate within days of My call. From the very beginning, everyone I dealt with (Randy, Jody, Travis and Ben) was polite, professional, and willing to answer all questions. Less than a week after receiving the estimate, the furnace and air-conditioning unit were installed and working. Technicians Travis and Ben were efficient and quiet and cleaned up everything before they left. From my perspective, it was a stress-free Installation and I would certainly recommend this company to others

Very quick and professional every time. Thanks

Von Deylen has gone above and beyond for multiple issues that we needed addressed. Would highly recommend !

We have always called Bruce to help us with our plumbing issues and needs. He is prompt, courteous, and professional! We highly recommend him and will call him for all of our plumbing needs!

We replaced our A/C, Furnace, & Water Heater. Randy is a great business owner who cares greatly and is very knowledgeable. Some of the best pricing and servicing in the area.

So, I don’t actually know much about Von Deylen Plumbing & Heating Inc. as a company… but I do know their driver is apparently training for the Dale Earnhardt–Ricky Bobby Racing School every time he blows through my neighborhood like he’s leading the Daytona 500.
I mean, “Shake and Bake,” right? Because nothing says plumbing emergency quite like clocking 80 MPH in a 30 MPH zone while Mrs. Henderson is trying to walk her poodle across the street. I’m guessing they’re always running late because the van never seems to be under the speed limit. Either that or they just have a personal vendetta against speed bumps. Look, I get it gotta go fast but maybe let’s keep the neighborhood NASCAR-free? Some of us enjoy walking without feeling like we’re in a live-action game of Frogger.
Until then, I’ll be over here rooting for the pedestrians while they chase that elusive checkered flag. Liberty center finish line

Von deylen has a great group of guys that do really good work!!