Reviews of local pros in Napoleon, Ohio

we were happy to be back and running before the holiday. Seems pricey but at least we got it fixed and hopefully that will keep us going for a few more years. Jeremiah is a nice guy and explained everything well so we knew what to expect.

Jodie was so helpful and accommodating to work around my availability.

Phil was prompt, professional, and answered all my questions. He performed and completed his job in a timely manner.

Now, I no longer have to sleep in an 84 degree home; especially when the weather forecast says it's gonna be a scorcher next week as well as the week past.

Thank you so much,
Diana

Had Jeremiah Kelly out to Look at our furnace found a broken pipe that was letting carbon monoxide into the house. He gave us a couple of options as to what we could do, we decided to go with a new furnace. Upon finding that I was Ill he called his office to see about an install date. They worked it out and the very next day he was here installing a new furnace. He did a great job very kind , very professional a great guy. Thanks for your help.

This is the second time in 4 months I use Von Deylen Plumbing the first time I installed an air conditioning .which works perfectly no issues at all secondly I had a gas leak they came out earlier than promised and fixed it with no issues I would recommend them highly and I will call on them again. Employees are always very helpful and courteous.

Jeremiah, Collin and Dylan were all great to work with and took the time to explain my HVAC options. They are extremely knowledgeable and followed through on everything they said they would take care of. I also really appreciated that the owner stopped in to provide me with the very latest Lennox rebate information. I would definitely recommend this company.

April 25, 2019
Jeremiah performed our service contract that we purchased with Von Deylen's. He answered all of our questions as he performed diagnostic checks on our HVAC system to insure that we are prepared for the upcoming air conditioning season. His knowledge of our system is obvious, and he readily offers suggestions and tips as to how we can keep everything running perfectly. We highly recommend Jeremiah as a quality HVAC technician.

September 24, 2018
We have received excellent service from Von Deylen's for over 16 years. When we have had problems they always responded in such a way as to make us want to tell others about our positive results. Chris was our tech who serviced our HVAC system yesterday and did an excellent job while answering several questions that we had. Thank you for providing quality service!

May 20, 2022
Phil is an excellent technician who easily answers all of our questions. He is obviously very knowledgeable and offers helpful suggestions to help us keep our HVAC system running smoothly. We are quite impressed with the service that he provides and highly recommend him!

Wonderful experience! Bruce and Jodi were both kind and professional! Give them a call for your plumbing and HVAC needs!

Phil came out today and diagnosed the issue I was having with my tankless water heater , it's working heating up water , so far no "error 12" codes . Very happy with the prompt professional service.

They helped me get my central AC working the same day I called. The price was better than I expected and tech was very knowledgeable and helpful. I will definitely recommend and use y'all in the future.

I got a hold of Von Deylen plumbing and heating last night. The owner returned my call at around 9:30 just to answer my questions on how to turn off the water to the water heater. He promised he would have a tech at my house in the morning. Sure enough at 8 am I got a call from the office to confirm and the tech arrived an hour later. He arrived and presented in a kind and professional manner and got right to work to fix my problems, the estimate for repairs was given to me and were of a fair price so I had him continue the work. It was soon decided that a new tank was in order, and that the old tank was still under warranty. So I would only have to pay labor, Another tech had the new tank here in less than an hour, Tank is installed , leaks are fixed, and gas line brought back up to code, all in a very professional manor and fair labor cost.
The two technicians do Von Deylen Plumbing and heating proud. I would like to recommend them to you for your plumbing and heating needs.

After spending an entire day of calling places on Tuesday because our furnace in our mobile home wouldn't work, I called Von Deylen on Wednesday and had an appointment that day for a technician to come out and take a look at the furnace. After about an hour or so, Chris had answers and solutions. We decided to get a new furnace as our was 16 years old and we couldn't be sure what else if anything was or would go out on it. He placed the order and told us that Friday or Monday it would be installed depending on when I got the call saying it was in. Thursday afternoon I received a call from Von Deylen saying the new furnace was there and that they could be out Friday morning to install it. The technicians were very polite and did their job well! They cleaned up the mess that was made from taking the old furnace out, removed a broken central ac unit for no extra cost and double checked that everything was working properly before leaving. I would personally recommend their services!

I've been using them 10+ years. Their work is always done right the first time and they keep you involved through the whole process of whatever they are doing for you. If problems do pop up on work they have done, I have at least two examples of them doing the repair at no cost to me, one of which was a potentially expensive furnace issue. Highly recommended.

We been with them for 4yrs now. 4yrs ago we got a new furnace it's been working great with no issues. We also got mini split heaters for the 2 bedrooms when the basebord heater went out and couldn't be fixed. I would definitely recommend them they are great and so much nicer than the last people we had

Great company to work with. Randy and all of the crew we have experience with are very friendly, knowledgeable, and conscientious. Excellent customer service is top priority. Would highly recommend speaking with them for any of your HVAC or plumbing needs.

I hired Von Deylen Plumbing & Heating to fix some leaking pipes and address some other issues noted during a home inspection on my recently purchased property.

Bruce was very knowledgeable and did quality work. The work was completed on time and at the quoted price with no mess left behind.

There were a couple of reschedules due to unforeseen circumstances, but the office made sure to let me know as soon as possible. I would contact Von Deylen again in the future for any plumbing needs.

On the hottest day of the year our Air Conditioning stopped working and of course on a Friday evening. We tried to wait it out but were roasting! So we called on Von Deylen as we have trusted them in the past. Jeremiah was out to our house within a half hour. He was fast, informative, friendly, and very knowledgeable. We had a cool house within hours. Thanks Von Deylen’s and Jeremiah! Would definitely recommend!

I absolutely recommend Von Deylen for any kind of help with your home. The owner, Randy, went above and beyond to help me find financing for a steam boiler for my home. On top of that, they were quick to install it and always willing to answer my questions. They even sent me Christmas cookies this past week! Thank you, guys!

Vondeylen’s was excellent with our situation! We had a water heat go out and they worked quickly with us to find a solution. They were to our home within two hours and had our water heater replaced within a few hours. Great service.

We finally decided to get a new heating and air system after 20 years. We were very happy with the installation, detailed work, specifics in operation and excellent care in making sure we approved of each step. Jeremiah took great pride in his work, and had central air working in around 5 hours of starting the installation, removing our window air conditioners for us! It was amazing! Collin was very hard at his work, climbing under our not so much space crawl space to get things where they needed to be and doing it right. I highly recommend both them and the Von Deylen Company. We have been very happy with our new system. Thanks.

We contacted Von Deylen to fix our AC issues, and were shown very imperative issues that needed to be addressed before we could get a new AC and furnace. This was unknowingly a larger job than anyone anticipated but it was handled extremely well. Our tech was Jeremiah, and he did a wonderful job from beginning to end. He was very professional, knowledgeable and showed us every step along the way! I am truly impressed at the fantastic service we received from Von Deylen Plumbing & Heating! I highly recommend them for the job 100%!

Thank you to Von Deylen Plumbing & Heating last week. An A/C maintenance service was scheduled and Phil was our technician. Very punctual which is always appreciated and I also received notice he was on his way.

Since we have two splitters, Phil treated each one separately and made sure both were in top working order. The exceptional knowledge he showed is quite reassuring. He gave us some tips for even running our equipment as energy efficient as possible. I appreciated his advice and suggestions. Any future questions we may have he suggested a call to the office would always be welcome.

With Von Deylen I choose them since I trust their years of business experience while also their service of treating customers fairly. This company and their employees are an asset to our community.