Reviews of local pros in North Canton, Ohio

Great experience thus far with Royalty Roofing. We wanted an estimate to replace siding on our home. In less than 24 hours, Alison had a project manager, Jared out here taking all the pictures! Jared brought samples and his A game! Very knowledgeable with products and understood our vision and bringing that to life. His communication is top tier even after hours! Great experience and thank you so much Alison and Jared! Great teamwork!

Warning: Novel-Length Review below

Back in July of 2024, I had another roofing company adamant that my roof was in dire need of replacement. They repeatedly advised that I file an insurance claim and made it seem like my roof was mere hours from springing a massive leak. I had Royalty come out for a second opinion. Austin arrived on time and did his roof inspection. When he was done, I dreaded even hearing “Yep, your roof needs to be replaced.” Instead, Austin stated “Your roof is fine! You have another couple years before you have to worry about anything.” I honestly didn’t know what to say as I was expecting another company trying to get me to file a claim. I thanked him for his honesty and stated when it was time to get a roof, I would be going with them.

Fast forward to a few weeks ago, I decided it was time to pull the trigger on a roof. I contacted Austin via text and he immediately remembered me and got the ball rolling on a new estimate, which was sent to me about an hour after my text.

I am now scheduled for a full roof replacement in March (weather dependent) through Royalty. Austin has been in contact the entire time and has yet to show any annoyance despite my several requests to have petty things added to the contract before I signed.

In closing, honesty from a business is a priority for me. Austin/Royalty Roofing knew they were losing a project at that moment in 2024, but valued the truth over a sale which is hard to come by nowadays! This further solidified my decision to choose them to replace my roof.

Impressive service! In the midst of changing home insurance policies, we needed a roof inspection. Called to schedule an appt. and James came out the next day. The fast response was greatly appreciated, and the level of professionalism and care demonstrated during the inspection and consult were superior. I have already added the contact in my phone as Royalty will be our go-to for all future roofing needs.

I was experiencing a leak in my ceiling from an ice dam. I called royalty roofing to assess the roof to see what needed to be done. They were very personable, helpful and informative. We felt I didn’t need a full roof so we just had it reinforced. I will be using them again in the future. Thank you

Very good inspection and explanation of of services. Jared, the project manager and Eddie the supervisor kept ius informed of every detail along the way. The roof looks fantastic. We're very pleased with the job

Overall, my experience with Royalty Roofing was very good, however I will mention a couple things that I was not happy with. The roof turned out fantastic and I was very happy with the way it turned out. I was very happy with the quality of the work and the manner in which the roof was completed in a timely manner. My sales rep Blake was fantastic and made this process easy for me to get started and completed. Tayte in the office was very helpful and answered a lot of questions I had. As this is my first home, I was very pleased with the level of customer service that Royalty provided me with, as I was very nervous about this project. My old roof was always a stress I had any time there was rain or a high wind storm, so having this new roof done by Royalty is great peace of mind.

Now for my complaints.
1. I got blocked into my garage after the work was completed. I did not expect a trailer to be left in my driveway overnight, and the contract read to me that the trailer would be in the driveway during the job, not afterwards. I had parked my car in the garage to get it out of the way of the workers, and I wasn't worried about leaving during the job as I worked from home the day of the job. However, I had plans after the job was done. When I was getting ready to leave, I came outside and was greeted by a large trailer blocking my way. I heard the roofers start their truck to leave, and I ran out and flagged them down. I told them that I needed to get out of my garage as their trailer was blocking my way, and I needed to get to work the next morning to drive out of town. Their response, while sitting in their running truck, was "Call your sales rep." Tried explaining to them my situation and I had no way to get to work or go anywhere with this large trailer in my way and again they said "Call your sales rep" and left. I was dumbfounded. So I called Blake, and he graciously arranged for someone to move the trailer out of the way that evening, which was much appreciated. He was as surprised as I was with the worker's response. The only negative to this was I had to clean up a large quantity of nails that were under the trailer after it was moved, and I had to cancel my plans I had with a friend that evening, but it is what it is. I was more angry at the worker's lack of care over leaving a large trailer in my way, especially when he had a 1 ton truck that could have very easily moved it out of my way in a matter of minutes. I get it, they worked long hours doing the roof job, but that doesn't mean I should be inconvenienced by their rush to get home.
2. When I walked around my house after the roof was done, I found a razor blade left over in the yard. This must have been missed by the magnet. It is a small thing, and I expected there to be some cleanup I would need to do after the work was done, but I wanted to mention this.

Overall, I am happy to have the peace of mind with a good, quality roof. Thanks to Blake for taking care of everything, especially with the rude worker, and to Tayte for helping to follow up with me and answer some questions.

Amazing people! I called on a Thursday for a potential roof leak and they were able to make it out first thing the next day. They were able to get on the roof with ease and discover and issue and were able to promptly fix it! Thanks for being so nice and explaining in detail what was going on! Very knowledgeable!

I had an incredible experience with Royalty Roofing! From the start, they were responsive and took the time to answer all my questions. They handled the process seamlessly and worked directly with my insurance provider. It’s rare to find a company that is both caring and trustworthy, but they truly treated my home like their own. If you want peace of mind and quality work, I highly recommend them!

We had an appraisal done at my house recently. January 20th on the coolest day of the year. Jared came to do it and showed up early to walk around the house and take detailed pictures and explain everything.

He was extremely professional, kind, and went out of his way to help us with insurance policy.

I am forever grateful for his help and assistance!

Well done Royalty Roofing. You hired an amazing person.

I contacted Royalty Roofing regarding some sagging areas on my roof, and Brian came out very quickly to take a look. He provided several excellent options and was extremely detailed and organized throughout the inspection. Brian clearly pointed out existing issues as well as problems I wasn’t even aware of. He’s very knowledgeable and professional, and there was absolutely no sales pressure at any point—it honestly felt more like talking with a friend than a sales appointment. Although I ultimately decided to go with a different company, Brian was a pleasure to work with. I would absolutely recommend Royalty Roofing—and Brian in particular—to anyone in need of an inspection or roof replacement.

I had a tree come down during a windstorm the day before Thanksgiving knocking several holes in roof and siding. I talked with Jared from Royalty and he and Devin showed up, assessed the damage and got the holes secured before the rain and snow created bigger problems. I am amazed that the time from the tree falling to them finishing up was under four hours. I am definitely not well-versed in having trees fall on my house, so their friendly professional expertise was greatly appreciated.

As stressful as it was to have ice dams, falling gutters, and a leaky ceiling, Austen helped take a lot of the pain out of replacing our roof. As new homeowners, we had a lot of questions and didn’t know what we didn’t know. He was patient and not pushy, super informative, and willing to give us the best price and advice that he could… When he says that he wants you to have the best information to make your decision whether or not you pick Royalty Roofing or not, I believe him! The experience was also super fast - our roof was scheduled and installed within a week of signing the contract. It was an all around smooth and professional process.

We hired Royalty Roofing for full replacement and gutters on our old roof. Austen DiFranco was very informative throughout the process. He kept us up to date on any changes, incurring costs needed and helped us pick the right plan for us both with a great warranty. He took time to speak with both myself and my husband through the process as well due to business trips. The roof was finished in a timely manner as well as the gutters. Awesome job!

It all started when a tree hit our house and damaged our roof, turning into an insurance claim. I was dreading the usual fight with the insurance company to get this resolved. Then I met Christina with Royalty Roofing, who was very informative and answered all of my questions about the process. I had a comprehensive quote within a week, and the pricing was very reasonable! Christina went above and beyond, handling all communication with my insurance company with ease. Once we were approved to move forward, materials were ordered quickly and my roof was replaced within a few weeks. Since our home is older and had the original wood decking, they did make a last second decision to install additional OSB over the existing to bring the roof up to code. While I wish they would have communicated this first, I am glad they made the call (I would have said yes anyway). They even fixed the gutter and re-installed my gutter guards, which I appreciated! Did I find nails in the driveway after the project concluded? Yes. However, we have a gravel driveway and it was 90+ that day. Royalty Roofing made it right and credited us for every nail we found. Overall, I do not regret choosing Royalty Roofing to handle my roof replacement, and would recommend them to anyone! Thank you Royalty Roofing!

We had our roof, siding and gutters redone with Royalty. The house turned out great! Our sales rep Derek Yoder was awesome. He helped tremendously with recommendations up front and communicated well throughout the project. I recommend reaching out to him, as he went above and beyond.
The project went as expected. The roof tear off and clean up was absolutely impressive. The siding project was a lot messier and timelier than anticipated, but it turned out great as well. I definitely recommend.

Awesome job! Very happy with the new roof, it was done in half a day and they cleaned up when done. Pricing was fair and I felt like they did a quality job. All of the roofers were respectful and friendly. I will definitely consider them again for any roofing work and I will be referring them to friends and family.

We had Dustin out to assist with a clogged gutter. He and his team cleaned all of our gutters and installed his gutter guard system. He was quick to respond, friendly, and extremely helpful in providing advice on our gutters and our roof. We would highly recommended Dustin and his team!

Prompt service, only replaced what was needed to correct the problem and didn't try to upsell me on anything. Much appreciated.

Dustin and his team very professional, did a great job highly recommend this company

Dustin is great at what he does. Quality work done at a great price!

Had Dustin out to replace all the gutters on my house that another company messed up. His quote was fair. He completed the job when he said he would. I will be referring him to friends.