Reviews of local pros in North Canton, Ohio

The thermostat for our heat pump unexpectedly went blank this morning, the day before Thanksgiving! Kevin Doolittle of Blind & Sons was able to come out and resolve this issue. He is very professional and gave a detailed explanation of his work. We would highly recommend.

My sink had clogged on a Saturday so I wasn’t sure how long I was going to have to deal with it. I called Blind & Sons to see if I could get someone out first thing Monday. Well they did better than that. They were out to my home a few hours later. Karl explained everything to me and had that sink snaked in a matter of an hour. I couldn’t ask for a better outcome. Went about my Saturday like nothing happened. Thanks Karl!!

Logan was very pleasant to work with. He arrived on time and introduced himself before coming into my home. He kept me informed about when to expect the electric to be shut off and how long. He worked hard and efficiently to get the job completed within the time frame that was told to me. Logan walked through the setup with us and made sure we understood the operation of the generator . He answered all our questions thoroughly before leaving.

Stephanie came out and assessed my furnace as it had been running oddly. She did some maintenance, made me aware of some things to look out for, and we briefly discussed a new system. The communication from the company was good and the price was fair.

This morning my furnace was not working. I called at 8am to request service and was given a 9-5 window. At 10am I received a call that a technician would be at my home in 30 minutes. Bill showed me what he suspected was the issue and we agreed upon a solution. Since he was there he went ahead and did my annual furnace inspection saving a future trip. He suggested 2 items that needed to be addressed and promptly tended to them. He was professional, showed me and explained each item that needed attention.
I am a new customer and I am very pleased with the service I received today. My only suggestion is a invoice that shows pricing of each item and the ability to speak to a person and not AI.

Ethan and Garrett did a great job with my vent cleaning today! Quick, efficient, thourough and explained everything they did fully since I had never had done before. Also, they made sure to finish my office first so I could take a work call without interruption, which was extremely appreciated.

I can’t say enough good things about this company! They are reliable friendly and professional. We had Jesus Martinez over yesterday for routine maintenance on our furnace. He was kind, helpful and knowledgeable. Great guy, great company, and as always great results

I’ve used JEM Plumbing several times for residential work. They have always been professional and helpful. Kevin and Caleb replaced a cartridge in the shower valve. They did everything in a timely manner and provided me with good information for future reference. I highly recommend Jem for any of your plumbing needs.

Diagnosing tankless hot water heater. Mark was very communicative, happy to answer questions, and explained everything in detail. Super polite. At installation , I’m very impressed with Mark’s work attitude and skill. I am very particular about things and he totally went above my threshold for doing work right, explaining everything as he went, and is also just a great person with great respect and character. I can’t say enough about how satisfied I am with the job he did for us.

Amazingly friendly and professional team. From my first interaction with Holly on the phone to the dispatcher, Tina calling me ahead of my scheduled appointment with Chet. He was a ball of sunshine. He explained everything at every step of the way and our dog loved him! Thanks Blind and Sons for making our home comfortable for the last 15 years!

Isaiah was professional, pleasant, and competent. It was a joy to have him work on replacing our water heater and updating our venting. He was on time, prepared, and kind and courteous. I highly recommend!
Logan installed a new outlet for the water heater. He also was kind and worked quickly and efficiently. I was prepared for my home office to lose power with our poorly labeled breaker box, but he installed without a hitch or a flicker.

Kevin was extremely quick to come and fix my unit (under 30 minutes). He was efficient, had all the tools and equipment ready, and was professional. I am definitely a lifelong customer from now on for all of my heating needs.

Matthew was very pleasant and showed up on time. He inspected my breaker box and explained issues I may have down the road. He installed my outdoor light fixtures quickly and with no problem. I highly recommend Matthew and Blind and Son's for any electrical installations. Job well done.

Colton Dennison from Blind & Sons Heating and Cooling was the technician we had for our furnace maintenance. We received a nice text prior to his arrival and he introduced himself and let us know he was on his way. Colton arrived on time and was very friendly and professional. He got right to work and when complete he went over everything he had done and let us know we were in good shape. He also discussed some things he thought we might be interested in, but in no way was pushy! We have used Blind and Sons for 10+ yrs and staff has always been friendly and I love their maintenance programs for our HVAC systems which we pay annually to cover 1 checkup per year for furnace and 1 checkup for AC. I

would definitely recommend them, and Colton!

Matthew was very efficient and professional in explaining everything he was going to do and made sure everything was done and working before he left. He went above and beyondin fixing my electric and made sure everything was working properly and up to my standards. You have a very dedicated person working for you and I will recommend him and your business to anyone that needs your business. Thank you Matthew you are incredible.
Pat Cole

Hi Kevin! It was a pleasure meeting with you today regarding installing a mini split system in my garage!

Coby, Trent, and Dylan arrived on time to install a mini-split system in my garage today. All three were professional and very knowledgeable of the system being installed!
All were very respectful of property and they cleaned up everything when installation was completed! Very clean & neat installation!

Mark Walter was fantastic, got the job done, explained things very well. He slipped his big, long, snake into my pipes and cleared out ALL my blockages. Mark Walter is the go to dude for all your snake-in-hole needs. Great job Mark Walter, if I was gonna get married again I’d have you as my best man.

Landon did an excellent job. He showed up on time, was very professional, and made the whole process smooth and easy. You can tell he really cares about the quality of his work and making sure everything is done right. He was respectful, knowledgeable, and took the time to answer any questions I had. I would definitely recommend this company and Landon to anyone looking for great service. Very satisfied with the experience.

Absolutely loved my Service Technician Hershel McAtee. He was able to re start my oil furnace when we had sub zero temperatures.
He advised that my furnace was 17 years old (purchased from Blind & Sons) and advised that replacement parts would have to be made if needed.
Well, the furnace stayed running for about a week…. Then the inevitable happened…. A new furnace had to be installed.
Jim Fisher was soon to arrive and provide me a quote. Financing options were discussed, and my new Furnace was scheduled for installation within a couple of days.
My Installers showed up first thing Monday morning (can’t locate their names or profile emails right now) and were so prompt and professional. They were able to take out and remove my old Furnace, and install my new one. (even had to come through my storm cellar door to get into the house). They took the time to even explain my new control panel, and how to operate and set up all the functions.
Herschel came the next day, to inspect all the oil lines. (I guess most furnaces that are installed are electric).
I can’t recommend this company enough! They have a 24 hour service line that you can call to report any issues or problems. Communication is excellent! Any service is completed in a timely manner. I was worried about the cost of a new furnace, (single mom with an autistic child) but with Financing options fitting my budget, I am able to have peace of mind. I am confident that I will be good for another 17+ years.