Reviews of local pros in North Canton, Ohio

Quality Heating & Cooling has some of the best service professionals and technicians around! Quentin, John DiMaria and Donald B. were super! They are truly great people who care about their job and want to make sure that you are satisfied as a customer. We are very happy with our new water heater! Thanks so much Quentin at Quality Heating & Cooling, another great job well done in my home!

First Cody did a great job of analyzing what we needed. A very fine person. Second Colin who installed our new furnace with his crew did a wonderful job. They were quiet, efficient, and very neat. Area looked better when they were done than it did before they started.

Darin was very professional. He truly cared about my home and safety. Explained everything to me and made sure I understood what they were doing. They made sure everything was cleaned up and back in order before they left.

First understand the furnace is only 2.5 years old. Technician was unable to identify the actual problem. So they replaced circuit board, motor, and motor modul. Which is fine since parts are under warranty; however, I had to pay for labor. I found the labor charges quite high: $844 for 2.5 hours of work. They also wanted to charge $617 for surge protection installation; I looked up the exact surge protectors for $140. Bottom line, both technicians were polite and professional. But, labor cost is extremely high.

Good communication. Tech was courteous and explained all the work and costs. Made sure to get approval on the cost of the work being done before proceeding. Would Recommend to friends and family.

5 Stars for John! His knowledge is Impressive and his Personality is Awesome! We felt very comfortable having John in our home. The Inspection was a Success! Thank You! ⭐️ ⭐️⭐️⭐️⭐️

Today John came to inspect the Hvac system that was installed a week ago. What a wonderful experience. Josh was knowledgable and kind both my granddaughters under good and my not being up to all the newest technology in connecting my thermostat to my phone. Thanks so much for your patience and a job well done!

Thanks to all at quality heating and cooling. Wade was wonderful. He listened to my furnace issues. Inspected the furnace, explained what he found with photos and made repair suggestions. Repairs were completed quickly for a reasonable price. Would do business again with this company.

First class service from beginning to end. The furnace installation team top notch. Customer service the best. Thank You Quality Heating & Cooling!

Had my furnace maintenance done today by Jake, he was very thorough and knowledgeable. He also flushed my hot water tank. I would recommend Quality to anyone!

The repair man came out. He was very polite. He helped me to figure out where the smell of burning rubber was coming from. He checked my furnace, he had me get my filter, that I had just changed out of the trash to make sure that there was nothing on it to indicate that it had been burnt. He appeared to do his job very thoroughly.

He told me about an air scrubber and gettin a membership.

He believes the smell of burning rubber was coming from my sub pump

I’ve been a customer for years and have always appreciated every technician’s prompt, polite, and thorough service. I called yesterday about a condensate pump issue and Joseph was here today to diagnose the problem. He was kind, polite, communicated clearly, fixed the issue, and answered all of my questions (including how I might troubleshoot similar issues myself in future). Always highly recommend.

Every person I have dealt with in the the past 7 years of owning my home. Have been outstanding. Always professional and upfront with any issues that arise before or during every appointment I’ve. Recently my air conditioner went out. Which they had warned me about at previous appointments with it getting older. But they never pressured me into purchasing a new one. 2 days before my Maintenance appointment My a/c stopped working. They came out and found what the issue was and gave me some options. Long story short We agreed best decision to keep my family warm this winter and cool next summer the best bet was to bite the bullet and get a new system due to concerns they had found on the last furnace maintenance. They worked around my schedule to get this all taken care of. And just a few days later Collin brown. Came out and removed and installed my furnace and a/c and went over everything and very helpful and answered every question I had. I would highly recommend quality heating and cooling to anyone weather it’s Routine maintenance or any heating of a/c issue you are having

Our furnace went out during a recent cold spell. Quality was able to stop out the same day and order the parts and make the repairs so that we could warm our house asap. Special thanks to Christine, Dawn, Raven, Reid & especially John who came out and did the testing and repairs. We are very happy with the professional service provided by Quality Heating & Cooling!

By far the best HVAC system install we have experienced. Quentin, salesperson, was the most knowledgeable and courteous. Erica’s coordination from the office was superior. Donny, Ryan and Paul installed the entire new system in one day with the upmost respect for us and our property. The install was a work of art with attention to detail. Then Fred shows up a few days later to do quality control check. Wow!!! Great service!!! This team is welcome in our home anytime!!!

Your staff made this repair quick and simple. Teresa in the office pointed out the wisdom in joining the service subscription, and Anthony Ély was a phenomenal technician. He listened to what our issue was, then gave us some ideas of what could be going on to ease our minds. He diagnosed the issue, which was one he told us was likely, then performed the service quickly and professionally. He went way out of his way to answer all our questions and really knew his business. Such a personable guy, too. Anthony Ély is an absolute credit to your company and you should be very proud to have him on your team. Same with Teresa in the office. What a bunch of kind professionals!

We recently relocated to Ohio from Maine, and Quality Heating & Cooling was our very first experience having work done on our new-to-us home - and it set the bar high.

About a week and a half after becoming first-time homeowners, Cody came out to check our furnace. We knew it was several decades old, but he walked us through several serious issues and recommended a full replacement. He also flagged concerns with our 20+ year-old AC unit. When we decided to move forward, Cody immediately advocated for us with our home warranty company, which made a stressful situation far easier to navigate.

Just five days later, Steve (team lead), Paul, and Savannah completed the full installation of both the new furnace and AC. All three were incredibly personable, knowledgeable, and professional. The work was noninvasive and seamless, even with my husband and I working from home all day. They tackled a huge job without disruption, and were even wonderfully kind to our young Golden Retriever (they absolutely made her week).

We opted to get the work done asap to take advantage of an excellent labor warranty promotion, and it gives us a lot of peace knowing we are covered well as we're just beginning our time here.

We couldn’t have asked for a better first experience as homeowners and would wholeheartedly recommend Quality Heating & Cooling.

Quality hearing and cooling was amazing! They were able to fit me into their schedule swiftly and Cody showed up to deliver an excellent service call. My furnace was making some weird noises and Cody was able to diagnose and fix the issue with materials from his van. The problem was able to be fixed under a warranty that I inherited when buying the house and just cost the service call charge. I’m impressed with their services and would definitely recommend.

Quick turnaround! Professional and courteous! Awesome experience and highly recommended!!! Darin and his team did a great job!!!

At the end of summer, we had a capacitor go bad in our AC unit which was built in 1989. Quality heating and cooling came in and was fast and easy to work with.
I just replaced the part needed at the time but they did quote me a whole house AC and furnace system. we decided we couldn’t go with that at the moment, even though it was a very good fair price.
Winter came and all in one day I heard a humming noise and after the in-home inspection turns out it was a furnace. Capacitor has gone bad and they checked the condenser with a camera and seen a crack.
It was time to replace the whole unit including the AC and the furnace.
I was really impressed with them even though we didn’t go with the prior quote they reacted very quickly and treated us with the upmost respect.
I feel this company really does care about their customers and what they think. You can tell that it’s not only a company, but It’s family friendly It seems to be running like a family owned business. from Raven, setting up the appointment to the install of Donnie and Colin and the prior quote from Fred, you guys have an amazing team and I’m so happy that I went with the whole house system from you. I appreciate each and everyone of you and so does my family now we can rest assure that we are going to have a smooth winter and a smooth spring and summer in the upcoming years. I’m glad to be part of the quality heating and cooling family.

PS thanks for the gift we received in the mail after our order. Didn’t expect that in this day and age.

I could Not have asked for an easier or more professional experience. From Quentin, my sales guy to Collin my install guy. It was a breeze from start to finish. My new system was quoted and completely installed in less than 24 hours. I couldn’t Be happier. Quality was recommended to me and I will certainly recommend them to anyone who needs service or installation. I had A budget for the project and Quality worked with me to meet my goals!