Reviews of local pros in North Canton, Ohio

Found Sal knowledgeable and explained things to me to a good understanding.

I was charged $553.00 to clean and put a belt on my air conditioner. It did not clear up the problem. I was charged $108 to pull into my lot and another $50 for the truck they drove. Since the problem was not fixed I asked to dispute the bill I needed to speak to Dan. I waited 2 weeks for him to call me and he never did. I called him myself and he was
going to check into it. Meanwhile I told him it is 90 degrees in my building and had been for 3 weeks. They told me I needed a new unit and they would call me in the morning with a quote. No one called!!! So I paid the bill in full and I’m purchasing a new furnace and air conditioner from another company who treated me with respect. I do NOT recommend them. Don’t call them!!!

Being Stress-free was the best part of this! I called CKP Heating and Cooling because I had a problem with my furnace, made an appointment, they were here the next day, fixed the problem, quickly, and didn't charge me a fortune. It was an absolutely wonderful experience! I will only call them from here on out for any issues that I have. *Special thanks to Fred Motz for the recommendation, Kai and Brandon for the quick fix!

Gary was on time, honest, and knowledgeable. Thank you so much!

Igor and Brian were awesome in servicing two of my properties. They were extremely professional. I love the company because their pricing is very fair, scheduling is easy and updates are provided.

Matthew was very professional and walked me through how my furnace operates and ways I can prevent buildup in my pump.

CKP is awesome. They were quick to come out and diagnose the problem. Lee & Ben were so kind and efficient! Thanks for your help especially when your ac breaks in the heat of the summer! Thank you!!

First time dealing with CKP Heating & Cooling and we're extremely pleased. We called them to do an annual maintenance check on our central air and it was the best encounter we've had with any HVAC company in years. The tech, Ryan, was very professional, pleasant and efficient. We also appreciated that there was no upselling or push for additional services. We will definitely call them for future HVAC needs.

Very knowledgeable, help me to understand the problem. Also answered all my questions.

Gary Caskey, service technician from CKP Heating and Cooling, did a very complete preventative maintenance test on my furnace. He answered the questions I had regarding the furnace and also emailed me a written report of the tests he did on the furnace along with a description of those tests. Overall, I was very pleased with Gary and I look forward to him returning in the spring to service my air-conditioning unit.

Jacob spent a good amount of time and thought it through very well in my opinion the very good company to work with

Gary is extremely knowledgeable. Love having him work on our furnace and heated floors.

My husband and I are new homeowners and needed help quickly when our AC unit wouldn’t kick on. The CKP team dispatched a phenomenal service tech, Matt, to our home first thing in the morning who quickly located the issue and was able to correct same day. Our AC was back in business by early afternoon after a quick part replacement. We will definitely work CKP again for our heating and cooling needs in the future!

CKP was very quick to get a technician to my home. Todd was excellent, he knew everything about air conditioning and was happy to instruct me which I liked. He did a great job of troubleshooting and fixing the problem.

He tested the electronics and vacuumed the inside of the furnace. Checked the furnace filter and said it didn’t need a new one. And he didn’t say I needed a new furnace, which my old furnace contractor always said I needed a new one.

Super happy with the quick response from CKP Heating & Cooling to get my furnace fixed. Called Monday and they were out the next morning, Thanks Rachel! Jaidon was super nice and communicated everything that needed to be done. Thanks to Fred Motz for the referral. Nice to know CKP appreciates all their customers! Everyone is so nice and professional at CKP!

I'm still feeling ripped off. It's been almost a year since my experience, and I've waited this whole time wondering if posting a bad review was the right thing to do.
I intend to give CKP the option of buying back the insanely priced thermostat that was installed, and if they will, I will amend or retract this review.
It was last April when I realized I'd been hearing the thermostat clicking on and off repeatedly in the early morning hours before dawn. I called the answering service for CKP, who had done some other HVAC work at my home twice before. I clearly explained this was NOT an 'emergency' and I didn't want someone dispatched before normal business hours. My toddler gransdon was staying over the weekend, and although I could stand to wait until Monday for a repair, I couldn't have a cold house with him there.
A technician called, said he was coming from far away (Ashland, I believe) which I didn't understand since I live a few miles from the N Canton shop but whatever.
After he arrived, he spent some time troubleshooting. At one point he had to 'go back to the shop' for something. But in the end, I was shown a choice of two thermostats on his iPad (or whatever device) to choose from, they were both over $300. I was shocked, knowing that thermostats are about $40 at Home Depot. But I don't know how to install them, so what could I do? He installed the $339 one, which must be a commercial thermostat. I live in a 3 bedroom 1 bath brick ranch so that seems like overkill.
Anyway - the bill was $834.16. For replacing my thermostat. $135 for an 'After Hours Diagnostic' charge although it was 9am on a Saturday morning. Then 3 hours labor at $120 each, plus the thermostat.
Am I wrong to feel taken advantage of?
The company I called later that year who ended up getting the sale of a new A/C unit and a new furnace seemed to think so. They wanted a copy of my invoice just to show around as what other companies are overcharging.
I'll give CKP a chance to make this right. That's only fair. I realize I've waited a long time to post this - but I have really been thinking it over.

I have always been pleased with CPK. The representative that came to my son's house today was very thorough. He explained the condition of his air conditioner and we know that it needs replaced.
CKP has serviced our business several times and I was always pleased.

Gary with CKP was great, highly professional and asked us additional questions. Before he began his work, he explained to us what he was doing. He was entirely thorough. I will ask for him again during our next service.

I have been with CKP Heating & Cooling for almost two years now. The company's pricing is extremely fair and the technicians are all personal and well skilled. Thumbs up for CKP in Bradenton, Florida.

Excellent job, on time courteous technician (Sal). About 50% cheaper than Del Air quoted me. This is my go to HVAC company. Price includesd annual maintenance agreement!
Thank you Sal and manager Joe!