Water Damage Restoration reviews in North Olmsted, Ohio

4.9 based on 50 reviews Back to the listing
    5

    Drew & his team were great to work with! Clear communication through every part of the project, very professional, and completed the job well. We would recommended and have them back out if the need arises.

    5

    The Dream Team of AdvantaClean did a fantastic job for us! They let us know what they would do and answered any questions we had. They explained what improvements we could do to keep the basement dry, like having 2 dehumidifiers going and using a garden hose to empty into the sump pump area.
    They each worked steadily and helped when we added a few heavy items in the dumpster. They cleaned all the items in the workshop and gardening area. And it was grouped with similar items together.
    The work was professionally done and I would certainly recommend them!

    5

    Paul and his assistant were very good. They were on time and they didn’t waste time and they explained everything that was being done in a way we could understand. They cleaned up their workspace thoroughly. And they were very pleasant. We would definitely use them again and give them a reference.

    5

    Paul, Daniel, and Seth provided the highest quality service possible! They were knowledgeable, professional, through and explained things every step of the way. They treated our home like their own and I’m confident in the service they provided. Thank you!

    5

    Easy to do business with and get on their schedule. Fair price for the work that was done. Crew was courteous, walked us through the process, asked if we had any questions and then got to work. Showed us before and after pics, processed the payment and they were on their way. Customer service was much better than some of the other “cheaper” competitors. Would highly recommend

    5

    As a licensed home inspector in the Greater Cleveland Area, I come across a lot of homes with mold issues, water issues, pet smells, cigarette smells, etc. I have referred Drew with AdvantaClean of the West Side to a number of my clients, and he has done a phenomenal job each and every time. His timeliness, communication with clients, professionalism, and thoroughness is unmatched. I would recommend Drew and AdvantaClean of the West Side to any of my friends, family members, or clients without hesitation.

    5

    I don’t know much about mold remediation but I do know about good customer service and fair dealings and AdvantaClean is superior in both. I called the company on a Thursday with an emergency and they came out the same day to give me a quote and then had technicians at my house within a week. Seth and Paul were very respectful of my home and made sure to cover everything, to explain the entire process to me before they started and walked me through everything when they were done. They went above and beyond to make sure I didn’t have to replace anything they could and it made a world of difference. The cost was right on the estimate and the work was completed quickly. As much as I hope to never need them again - I would call AdvantaClean and request Paul and Seth every time.

    5

    Our team (Paul & Seth) were great! They listened, they observed and they explained step by step what they were doing. They also provided before and after pictures to show us what they did. They were very thorough and didn’t rush through the job. They were honest and very personable. Awesome customer service!!! We will definitely call back next year!!! Thank you and have a Merry Christmas.