Sal's Heating & Cooling, Plumbing & Sewer

Technician (Jonathan) was friendly and thorough. Went right to work and kept us notified of every step. Good experience and reasonable price.

I called Sal’s for furnace service last week after another company fell through. They were great! They came within a week, called with their arrival time about 40 minutes before they got here, and were efficient in cleaning and servicing my furnace. I also got to see pictures of how it’s looking, and there was no credit card fee. And the tech wore shoe covers, which I always really appreciate.

I contacted Sals to have a toilet reset due to leaking at the floor along with a plugged kitchen drain. I was ASSURED that the tech coming would complete the repairs the same day and that their trucks were fully stocked. After taking the day off work and waiting around until 3pm and 2 calls back to Sals the tech finally arrived. I walked him thru the job and he went back to his truck to provide me with the estimate. When he returned I expected him to start the approved work. He then tells me that I will have to call Sals to have the repairs scheduled for a later date. I found this totally unacceptable and he left. The next day I get a call from a Sals rep asking if I was happy with the repairs. WHAT REPAIRS, HE DID NOTHING, AND DON'T EVEN THINK OF SENDING ME A BILL. If this is the way they do business I recommend you go elsewhere.