Reviews of local pros in Northfield, Ohio

I replaced most of my windows with Home Exterior about 10 years ago. I have been very happy with the quality and durability of the windows. I recently replaced 4 smaller windows that I didn’t replace 10 years ago and I’m am very happy with those. Chuck and his coworker were punctual, polite, and worked nonstop during the installation process. I would recommend purchasing your windows from Home Exteriors.

Top notch, as professional as they come
In Northeast Ohio, PERIOD. Gary and his team installed siding and gutters on my property and it was seamless- You can tell a lot about a person while meeting them for an estimate and within 30 seconds i knew i was in professional hands and with a company that has done countless good work over the years! I would hire over again and again and am even referring to close family members as we speak- Thank You again Gary and Home Exteriors!!

Did a great job. We replaced most of our original windows and it was quick and easy. Gary was great to work with and pricing was very good, much less than the Andersons and Pellas. We got quality windows for a lot less. And the installers were friendly and very experienced. They saw that the casement windows weren't right and were able to fix them onsite. Highly recommend Home Exteriors.

I honestly had a hard time with other companies and was getting pretty frustrated. A friend recommended this company, and I’m so glad I listened. They made everything feel easy and stress-free from the beginning. They were responsive, professional, and took the time to explain what was going on with my roof and gutters. The work was done efficiently, the price was great, and I felt taken care of. I would definitely recommend them to anyone.

I live in LA but my parents asked me for a recommendation in Seven Hills, Ohio. This is where they live. Upon doing research I stumbled on to Home Exteriors. I spoke with Gary, and felt comfortable with his knowledge and understanding of my families needs. After that I scheduled a consultation. That went well and we confirmed our roof renovation. His team was on time, finished when they said they would, and left my parents home clean after the job was completed. This company is A++. I highly recommend them.

We had new siding placed on the whole house and the front door, storm door, and a sliding door replaced. We had a positive experience from start to finish. The house turned out great. Would highly recommend this company to anyone.

Easy repair from start to finish. They replaced the roof over my sunroom and installed new code-compliant railings on the balcony. The price was thousands less than another quote I got for the same work. I’ll definitely call them again and refer them to family and friends.

We worked with Gary on an Interior project. We were able to easily communicate with him and give him the dimensions and style of the window needed. He responded to texts in a very timely manner and the install went great. We will use him again on our future projects.

Please do not give any business to this company

Made 2 appointments with these people and they never showed up or bothered calling to say they were not coming, 2 days wasted waiting.

Horrible horrible horrible DO NOT USE THIS COMPANY. I have never done a review of a company but I couldn't believe how bad this company was and I steered to them by the Home Advisors ap Never again

This company has truly no idea what they are doing. They have cost me $1500 and my issues are worse off now then before they touched them.

I too paid $400- last year. Thought all winter I had a clean and safe chimney. I did not!

No show. Made appointment 2 weeks out. Called day before scheduled appointment to confirm. Day of appointment and no one shows up.

Complete incompetence. Paid $400 for nothing and house filled with smoke. Never solved the problem. Never came back or called.

They come out and never complete the work. Won't return call. Don't use them they are HORRIBLE I will recommend you find someone else.

BEWARE!!!! They never made it to my house. 25mins after the appt time the tech still has not showed up, no courtasy call or anything. When I called them they said oh yeah, he's not going to make it to your house today. They didnt even ask to make another appt or apologize for the inconvience.

Chimney Cricket went above and beyond to make sure the job was completed before the cold weather set in. They were accommodating to our schedules and fantastic around our very large dog. We could not have asked for a better company!

They worked on our fireplace. Inserted a new liner from the roof down. It did not connect with the smoke box so it would not draft up the chimney. The probelm is they knew they didnt do it right but didnt tell us. We had 2 fires and the house filled with smoke both times. When we called - Dean said he talked to the technicians and they said they couldnt get it in all the way. They knew they didnt do it right but left it that way. We seriously could have died. Shotty workmanship. Also (didnt apply to us) but one of the worker guys told my husband that he isn't certified to install gas lines for fireplaces but that Cricket sends him out to do it anyways.
Never use them !

They supposedly came out for an inspection when I was at work. Two days go by - no quote or call. I called and they said they tried to e-mail me the quote but it came back as undeliverable. Checked the e-mail address and they had two numbers transposed - no big deal, it happens. I corrected them a few days ago, still no quote. When I call, I just get voice mail. I'm certainly not going to get my work done here.

We paid Chimnee Cricket a $1,000 deposit on having a chimney liner installed, based on their inspection of our chimney. When they showed up to install the liner, they couldn't actually install it due to an issue with the chimney that they should have caught at the time of inspection. They wanted another $2,500 on top of the previously agreed-on fee so that they could knock a hole in our chimney in order to attach the liner. We refused.

Now, they won't refund our deposit. They say that they had to order special materials for us. (What, a chimney liner? That's special? For a chimney repair place? I don't think so.) We're going to have to take them to court to get our $1,000 deposit back!

Stay away from this company... FAR away!