Reviews of local pros in Norwalk, Ohio

4.7 based on 62 reviews Back to the listing
    5

    Techs were courteous and efficient !

    5

    Got Me parts as needed nice people

    5

    We use them for all out heating and cooling needs.

    5

    Outstanding service - highly recommend!

    5

    Very quick to address our concerns, friendly, affordable!

    5

    Great service, affordable prices and family owned!

    5

    Very professional in all respects; advice, installation and service!

    5

    Very prompt, very polite, knowledgeable,
    Great prices.

    5

    Nice and professional thank you very mucbill... Would recommend this company to Everyone Without hesitation

    5

    Installed air conditioner on a Saturday and it was the hottest day this week Thanks so much

    5

    Quickly came out and addressed the situation with the heater! Office staff and repair HVAC man was professional and friendly.

    4

    They installed a new tankless water heater for us. Very efficient and polite.

    5

    Everything went great installers explained everything to me....Unlike others I've had....They cleaned up there mess....And all was done just great

    5

    These guys are great. They came as soon as we needed and helped explain our situation. I highly recommend these guys.

    5

    I've had nothing but great service with this company, they always come in a timely manner and the price is fair. The staff is very friendly and respectful.

    5

    Excellent service. Fixed the AC quickly and for less $$ than expected. Will call them again for sure.

    5

    Installed my heating and air condition unit last year..they wher efficient and very professional. Would recommend them..

    1

    good until I needed service First time I try & use the fan alone it doesn't work. I call & there is an $85 fee to check it even though the first time I try to use this feature it fails. Refused any tech assist for us. So BEWARE!

    5

    Have consistently had outstanding service from this family owned business for years!!!! Service staff are knowledgeable, appointments are made readily. Owners are always about customer service and satisfaction. 5 stars

    5

    Dominic and Bob were outstanding installers and were very easy to work with. I appreciated their professional attitude and good spirits. The HVAC system is outstanding.

    1

    These people are CROOKS! Spoke with John about a repair on radiant heating unit. Asked him how much it would be. He told me "about" $500. I told him to do it. When I received the bill it was for $1782, almost 4 times as much as the quote. Spoke with 3 people in the office, including John who gave me the quote and the owner of the company. They are now claiming that the quote was JUST for the parts! Never, ever, ever did they say that $500 as just for the parts, and why on earth would you not tell a customer if they were going to run up almost $1300 in labor? Owner called me a scammer and told me I had no ethics! I have used them before and never had an issue, but clearly they are into screwing customers. I offered to pay them $750, which is 50% MORE than what I was quoted and the owner says he is going to take me to court! Good luck with that. Now they are threatening me with sending the invoice to a collection agency.....STAY AWAY!!!!