Constraction reviews in Oregon, Ohio

These people will take your money with no regard to satisfaction. Do not and I mean do not employ this so called pool outfit. I will gladly invite anyone who is interested in having an in ground pool installed to come and look at the atrocity that they left us with to fix. Again do not sign a contract with this outfit.come and see for yourself.

We love our pool! The owner was great to work with and explained the entire process and we are beyond happy with the results. I can't recommend Blue Dolphin enough!

The owner Ryan was done quicker than imagined. His work was perfect! I am so happy with my pool! It's beautiful!

We very recently had a pool installed with Blue dolphin. Very personal and professional crew from the pool installers to the concrete workers. Would highly recommend this business.

These people took my sisters money . 3 months later they finally got it finished. The concrete cracked all along the perimeter of the pool the first winter. And they refused to come back and repair it. It was a total mess of a job. The pool was out of level by more than 2 inches at one end. Do not even call them. Your wasting your time if you do. William Gray. And Karen Stein.

How many other first year pool owners have to scramble to get another company to install a safety-cover (that we paid Blue Dolphin to do a year ago) and winterize their pool in mid-October? Unquestionably the worst contractor I have ever had to deal with. Every task they were contractually obligated to complete required a conflict to get completed.

It was a smooth professional experience working with Blue Dolphin pools. They answered all my questions and facilitated my needs in terms of providing the best option for my home oasis. I was left with a turn key pool system that is sure to last for years. The whole experience was quick and painless and I'll have to say I would definitely work with this company again in a heartbeat.

We hired Ryan to install an inground pool. Great price, great concrete guys, great electrician.
No communication, cannot get ahold of them, no follow through on defective pump, defective pool light, no opening as promised and part of contract, no response whatsoever!!! No service. Period.

Called for a quote for a pool installation, had cash to pay. Never heard back from anyone! How do you run a business with absolutely no customer service? Every other pool installation at the very least emailed us back, but Blue Dolphin wouldn’t even give us the courtesy of a return email they were too busy. Do not expect any professionalism from this company

Amazing experience with these guys! Pool was put in very timely (and while we were gone on vacation) with no issues!! I have had a few questions since the installation (more because I forget how to get things going) and they take the time to come over and walk me through it EVERY time. We couldn't be happier with our pool and the customer service Blue Dolphin provides. Very glad we chose this company!

We worked with Ryan himself he made the whole process very easy our pool went in ahead of schedule and went in flawlessly every step was explained and done in a timely manner just as Ryan said it would be. the end result was an amazing pool the wife and i have been looking for i would recomend Blue Dolphin to all my friends and family.

Ryan delivered on all his promises. He was professional and communicated all along the way.

We purchased our pool through Blue Dolphin and we are very happy with the way it turned out. We interviewed a few different company's before deciding on Blue Dolphin. What stood out to me was that the owner met with me and not an employee, he was down to earth, was willing to work with me and created what I wanted. I literally drew what I wanted in my back yard and it turned out better than I had hoped. They had even came out to the house and outlined exactly what it was going to look like before starting the project. From the pouring of the concrete based on my design, piping, electrical, installation, etc was all taken care of by this one company. I would recommend this company and I am sure that if you shop around and look for a total package experience you will not find one that will deliver more than Blue Dolphin.

Blue dolphin pools did an OUTSTANDING job with the installation of our inground fiberglass pool! Everyone was extremely professional & understanding of our needs. Ryan & Pat were wonderful, we definitely highly recommend Blue Dolphin!!! Call Blue Dolphin if your looking for a SUPERIOR pool company!!! You won't be disappointed!!!!

Cemented my pipes in wrong.
Lied to me about rules regarding how close equipment can be placed under a window, and then when HIS OWN electrician came to hook up equipment and said he couldn’t put it under my window, tried to charge ME for his mistake.
I paid extra for an upgraded pump and heater, he installed neither and never mentioned it. My father noticed that I didn’t have the equipment noted on my contract. He then never once apologized, he actually blamed me and said I rushed him so I could have a pool party.
Installed the wrong size gas line (he installed one that worked with the heater he installed, not the one I paid for.)
His own father, Pat contacted us and agreed that they screwed up and would help make it right. My dad agreed to rerun the gas line if they did the electrical. Ryan then told his father that he wasn’t paying to fix anything and to stay out of it. His own father called us back and told us.
He did not hook the pump up correctly. The directions clearly state there are supposed to be x # inches of straight pipe going into the filter to ensure a laminar flow (less wear and tear on your pump and it will last longer) there was not.
My pipes laid across my lawn for THREE MONTHS while I fought him to fix his shoddy work.
Required four pool companies to assess his work, all 4 said don’t let him bury your pipes, before he came and fixed it.
Never graded my side yard like he was supposed to.
Cut my cable line and never said a word.
Never gave me my year supply of chemicals.
Never gave me the ladder for my deep end.
Never gave me my winter cover.
Never took 5 minutes to show me how anything worked. Nothing. I had another pool company come out and teach me.
He took all of my plants off of their cement blocks and used MY pavers to place his cheap plastic thing to place the equipment on.
I refused to pay him the final $2,000 until the job was done and done right. I never saw him again. So yes, I never made the last payment, but I also have a heater smaller than what paid for as well as all the things he never gave me.
To many issues to list them all. Feel free to contact me to review photos and scroll through conversations of text messages of his lies to us.

The Owner Ryan and his team were more than professional. Every step was detailed and the punctuality was amazing. I couldn’t have picked a better pool builder and would definitely recommend blue dolphin pools to everyone. My mother actually want the team to come to Cleveland and put one in.

Blue Dolphin Fiberglass Pools did a fantastic job with the install of our pool! Covid and supply chain issues caused some delays as well as worrying on my part, but at the end of the day Ryan, his team and Latham came through and we could not be more pleased with the outcome. AND…. the outside contractors – Chris and Nate from Maumee Valley Property Services and Jerry and his crew from Keller Concrete – WOW all great guys! Very professional, friendly and easy to work with! I would definitely recommend Ryan @ Blue Dolphin to anyone looking for a pool.

Ryan and his crew were fantastic. They were all extremely polite and knowledgeable of the job at hand. He and his crew went above and beyond for our family to get the pool installed in a timely matter. Any questions we did have Ryan answered in a very timely matter and explained everything to us perfectly. We couldn't be happier with the entire process. Would highly recommend Blue Dolphin to anyone looking for a inground pool.

So, this review is coming 2 1/2 years post installation. The pool quality is excellent, and the prices are definitely fair for the system and quality of the pool. Overall the guidance on what pool is best for the family is best and the blue dolphin team is fun to work with and personable. The problems we experienced come with execution and quality of the work performed. Our pool was not correctly set to grade. We found a way to work past this with a great recommendation from Ryan and his team. However, in retrospect we should have pulled the entire pool and reset at grade. The quality of the electric is excellent. The quality of the concrete is good. The mechanical has many cut corners resulting in plumbing and heating problems resulting in a dead pump and need to rerun our natural gas line. Instead of Teflon tape on pump seal blue dolphin used a bead is silicon which failed after 2 years. Salt water leak near an air cooled pump killed pump in a week $325.00, the gas line had appropriate pressure but not volume of gas to get adequate combustion at recommend size. Re-run gas line $500 and 5 visits from fire department for reported gas leak. Now, the plumbing system is not be installed with quality in mind, no unions and no close off for main drain. Not properly winterized. I don’t have a great experience on many aspects, If you use blue dolphin educate yourself on the mechanical side and insist that no corners are cut. Don’t expect any service post installation on a $70,000 pool. Personally understand what is important to you and inspect quality with outside expert.

There are so many other options! Make a better decision. Ryan promised a delivery of our pool as soon as the ground broke this spring. Pool was installed in early November. Ryan did not return our calls for 6 months. NO communication all spring, NOTHING all summer, and NO returned alls all fall until late September when he said he might get it in this year. Finally on Nov the pool gets installed and Ryan’s team pushed all the dirt over my fence and ruined my backyard by pushing the dirt everywhere. I will need to replace the fence and replant grass next spring. The pool was not closed properly and I had to hire another plumbing company to finish the job. What a terrible experience!

Pool went in the day Ryan said it would, early spring. Quick and professionally done with beautiful result. Had a problem with the pump timer and he upgraded and replaced it no charge. Highly recommend Blue Dolphin.