Constraction reviews in Oregon, Ohio

3.7 based on 56 reviews Back to the listing
    4

    We signed our contract June 2020 and Ryan installed our pool October 2020. Product is exactly what we wanted. Ryan worked with us when it came to what we wanted and there was no pressure to purchase any extras. Ryan actually did most of the work himself. Communication is the one downside to using Blue Dolphin. Ryan is hard to get ahold of but we love our pool. The electrician and concrete contractors are easy to work with and do wonderful work. Would recommend Blue Dolphin.

    5

    Ryan and his team installed our pool this June. We are extremely happy with our pool and patio. Ryan stayed true to the timeline and budget that he agreed to. The whole process moved very quickly once it started. Ryan responded to our questions in a timely manner. The pump and heater were delayed due to covid, but that was out of his control. Once they came in, Ryan had someone come and install them. The concrete crew and electricians were very helpful and friendly. I would highly recommend Blue Dolphin for a pool installation.

    5

    Ordered our pool about 3 weeks ago and I have to say Ryan has been the best contractor I have ever had to work with. Very friendly and was willing to help us out. Pool is supposed to be put in middle to end of July and my kids are so excited. I would recommend Ryan and blue dolphin pool any day.

    3

    Final update: The refund we agreed to has been made in full and the matter is concluded. Updating from 1 to 3 stars. I would go higher but the length of time it took to settle was longer than I’d have liked.

    Update: After posting this review Ryan had reached out to me and we had settled on a contract for reimbursement. Things started out fine but after one month and a % of the payments, contact became non existent. As you can see from the photos below he’s aware of his situation but with minimal contact it’s hard to say whether or he’s actually making an effort.

    After signing a contract back in 2022, I had paid my 51% down promptly and was told I’d be put on the schedule and possibly installed that same year. The year came and went without install and very little communication. I was ok with that because I was informed how busy the company was and that they would do their best. 2023 came and there was some personal struggles that ensued and I kept in contact with Ryan that I would possibly be needing a refund because of a pending divorce but I would keep him informed because I still wanted the install but was going to have to do a lot of work to make it happen. Needless to say the install wasn’t feasible and that’s why I’m here. After over a year of negotiations and dealings with Ryan and an attorney, he and I came to an agreement on a refund. For almost 2 months I’ve had zero interaction with him or his attorney. I’ve messaged multiple times and gotten zero response. And now as of 2 weeks ago he has blocked my number. The first payment of the 4 payment installments was supposed to be on 12/15/24 and he promptly blocked my number 2 days before hand. This is unacceptable that a local business owner and a man who calls himself a Christian would do this to another Christian. I’ve filed a complaint with the BBB, now Google, and soon will be a call for action since this is becoming criminal theft. I followed every line of his contract and now he’s made the conscious decision to ignore his own rules and this is unacceptable. I don’t know if this will get me anywhere but at this point it’s the principle of the matter not about the money. Thanks for reading.

    5

    We could not be happier about our experience and service we received from Ryan and his staff & sub-contractors. Everyone showed up on time, were respectful and ensure we were informed of their progress that day and what to expect the following day. They started on a Thursday and were completed with the project the following Thursday. It was nice to watch the progress each day. We forgot to inform them that we added a concrete area, when they came out to grade the yard with the extra dirt, they said no problem and simply brought more dirt back in to ensure our yard looked perfect.

    Every contractor they hired was professional. We could not have asked for a better experience. Thank you for helping us to make our kids dreams of having their own pool in their backyard come true.

    We would highly recommend Ryan and his staff.

    1

    I was approached by Ryan from Blue Dolphin Pools via text message asking permission to go through my yard to put in a neighbor’s pool. After meeting with one of their contractors, and talking with my neighbor I agreed so long as my fence and yard were repaired and any damages were taken care of at their expense. He assured me they’d take care of it and that it would only be a few days. A month later they finished my neighbors pool and put my fence back but left nothing but dirt as a repair. They didn’t replace my grass and my swing gate is now a fixed gate. They left my downspout extension laying next to the house along with a sizable piece of what was my fence. I would NEVER recommend this company.

    1

    1 star because you can’t give zero. Horrible company. Like someone said RUN not walk from these people. Installed wrong from the beginning. Cracks throughout the pool. Concrete is cracked all the way around the pool. Was going to install the heater and other pool equipment next to the back door which is not approved by code. Place is a joke. Good luck!!

    These are the same people. Don’t let them fool you. Same phone number I have for the infamous Ryan…

    5

    I am beyond grateful. It was a long process due to Covid delaying a lot of things. I am so excited to use my pool next year since I didn’t get to use it much this year being installed toward the end of the year. I could not be happier, it is beautiful. It looks like a resort and I’m on vacation every day for the summer. Having the heater allows me to have more days to enjoy it in the beginning of the year and the end. They listened to my needs, and my wants. The concrete is absolutely beautiful. I’m glad I chose this company, no regrets. My pool is absolutely beautiful, can’t wait to finish the landscaping next year. Thank you for everything that you’ve done for me and my daughter! You guys are the best! Extremely satisfied customer!

    5

    Finding the right pool company can be very challenging. We are very picky people. We had to find the right one, and we did!! Ryan, Pat and the crew were very timely, efficient and hard working. We would and will highly recommend Blue Dolphin polls time and time again. Great experience! Nice job guys 👍

    5

    We are very pleased with our new pool installed by Blue Dolphin Fiberglass Pools. We ordered our pool In June of 2020 and construction began in September. We did a lot of research ahead of time and were impressed with Blue Dolphin as they installed ours using the best practices in the industry. Ryan oversaw every step of the project with his veteran team and often times did the detail work himself. Ryan was flexible and worked with us to customize several components of our project. Additionally In the middle of a pandemic; with supply and worker shortages everywhere; Blue Dolphin never missed a beat on our project. Communication was straightforward and honest. Ryan went out of his way and called several times to make sure we were on the same page. We love our new pool and just completed our first summer season enjoying it. We wouldn't hesitate to work with Blue Dolphin again as their value, quality of product and experience make them a quality company.

    5

    Blue Dolphin installed our pool just a few months ago. The process was extremely efficient, and the results have been great. We love the setup, and the look of the pool/concrete is everything we hoped for. Ryan was extremely helpful throughout this process, and I appreciated any and all feedback he gave. He was extremely responsive, and fair in every aspect from start to finish. Kids were able to swim once before closing and we couldn't get them out. I would recommend Blue Dolphin to anyone in the market for a fiberglass pool! I will update with photos when we open this year.

    5

    Ryan and his family business is just what you need when hiring a contractor to install your pool. I have dealt with larger contracting companies who will give you every road block to fix an issue you may have with anything. This pool company is a family owned business and they truly care about the satisfaction of their customers. If there are any questions or concerns, I was able to text Ryan and he would resolve any of my concerns in a timely matter. Pat is wonderful to work with too, he gave me a walk through of my system and made me feel at ease knowing how to work it after it was installed. I could say more good things about this family business and the best of all my kids are happier then ever. Thank you for blessing my family with an amazing pool and continuing to support me in this new pool ownership journey.

    5

    Blue Dolphin installed my pool in 2022. I was super happy with the install, it took only about 3 days from the time to dig until there was water in my pool! Then, a few days more to have the electrician install the wires for heater and pumps. Their concrete guy did top notch work and I am super happy with the finish! Glad I went with fiberglass, our dog swims in the pool and I'm not worried about scratches. This has been very easy maintenance, and glad I'll never need to change a liner! In the Midwest- fiberglass is the way to go!

    5

    Worked with Ryan to have our pool installed this past summer. He told me a date and stuck to it. Install was quick and we were swimming in no time. If any issues came up Ryan had someone at the house ASAP! Jeri who does the concrete is top notch as well.