Reviews of local pros in Parma, Ohio

4.8 based on 1662 reviews Back to the listing
    5

    I recently had a new roof and siding on my house and cannot say enough great things about this experience! They did beautiful work and my sales rep Frank Butts was phenomenal. He was extremely knowledgeable, friendly, and walked us through every step of the way. He went out of his way to accommodate us and I am beyond appreciative of him! I highly recommend Feazle and if you are lucky enough to work with Frank you will be happy!

    5

    Matt Christian from Feazel did a great job documenting the hail damage that was done to my roof in a hail storm. Matt went over and above in providing one proof after another when the insurance company gave us a hard time. In the end the new roof was finally approved by the insurance company. Feazel did a great job on my house in Westlake and got the entire roof done in just one day with quite a large group of workers. They covered my house, my landscaping, my deck, my yard to protect it. Once done they cleaned everything up and removed any nails around my house and on the street. I did not find a single nail after they cleaned up. I was very pleased with the prompt and excellent service and would highly recommend Matt Christian and the Feazel team ! Karin

    5

    Thank you, thank you-a thousand times THANK YOU!!
    Everyone representing Feazel were extremely courageous and kind. Mike, James and Brenda-just to mention a few-were extremely helpful and prompt to return our calls and answer our questions.
    We especially appreciate the fact that Mike and James handled all of the paperwork for our claims.
    It is unbelievable that a company cares so much about their customers that they would come out on a holiday to meet with our insurance representative. Great customer service Mike!
    We also felt that James was always supporting us through out our claim process-any time of day! Great job James, thanks so very much.
    We will definitely keep Feazel in mind for future projects.
    So grateful to find a company with great values and excellent customer service.
    The workmanship was outstanding and everything was installed in a timely manner. We love the new products that Feazel installed!!
    Again, many thanks!!

    5

    The installation crew was great. We had a lot of fun watching them banter back and forth with one another. The panels look great. We are pleasantly surprised at the reduction of our reliance on the grid. On average we are saving 64 percent of what we would normally consume from the grid. It's great to have the app on our phone so we can instantly see the status of the generation. Our administrator contact was great. She called every two weeks to give us an update on the status of permitting, inspections and construction scheduling. She did a great job in keeping us informed.

    5

    Feazel replaced our roof and our siding. We couldn't be happier with the service we received and how everything looks. Matt helped us work through a very difficult insurance claim process and didn't stop until we received what we were due under our policy. I highly recommend this company!

    5

    I called for a minor roof leak on a Saturday and mentioned that it was not necessary for a service call until Monday. I was surprised when Rich Hoffman showed up on Sunday to check the roof. He was able to do minor repair work that day and was so very pleasant and efficient. Thank you Rich and Feazel for your prompt service!! I highly recommend this company for your roofing project.

    5

    We had a great experience with our roof replacement- Matt W was our sales representative and he was very thorough explaining all of our options and the process, and kindly kept us up to date in terms of scheduling timeline, follow up after the installation, etc. I really trusted the whole team, and everyone we spoke with was very knowledgeable and professional. Our roof looks fantastic and we are confident that the quality work will last for many, many years!

    5

    We just had a complete roof replacement and gutter guards installed by Feazel. From start to finish, the process went extremely well, because everyone we dealt with was reliable, honest, kind, flexible, trustworthy, and most professional.
    We contacted Matt, Field Supervisor, who was highly recommended by a neighbor whose roof had just been replaced by Feazel.
    Matt clearly explained everything and was extremely responsive to our many questions. Our roof area is large, with several tall peaks. Like Matt had promised, the roofing crew covered and protected our landscaping and the deck. They finished the complete tear down and install in one day! Clean up was perfect, too! Robert oversaw the roofers and gutter guard installation. His crew did a fantastic job! Robert was the best! Our new roof and the gutter guards look great! Thanks to Matt and Robert, we are very pleased with our new roof!
    Those I contacted at the main office were always quick to respond to our emails and most flexible to our requests to change the start date because of weather. Their on-going communication and customer service was truly wonderful!
    All of the Feazel employees exceeded our expectations and we are extremely happy with our new roof and gutter guards. We highly recommend their work and thank them for their outstanding customer service and their dedication to perfection.

    5

    I highly recommend Mike Cox and the entire team at Feazel Roofing. My roof was recently damaged in a tornado and the team made me feel at ease through the entire process and the installation team was amazing. In and out in a day and a half and the clean up was amazing; as if they were never there!

    5

    Feazel has been simply amazing! After months of frustration with Allstate, our rep Matt from Feazel did an amazing job getting a full replacement approved! From there, we had a super smooth full tear off / roof replacement with our project manager Robert and his crew. Highly recommend them to anyone looking for a new roof!

    5

    Feazel Roofing was very easy to work with. From the roof inspection, to working with insurance company, to removing & replacing new roof the process was efficient & effortless. Crew arrived on date they said they would & complete roof & 2 skylights replaced before dark. Cleanup was spotless & no damage to any landscaping. Would definitely recommend Feazel to anyone wanting a repair or replacement.

    5

    Accept no substitute. I am beyond pleased with the service, communication, and work that Feazel provides. Jason was absolutely incredible and helped walk me through every single step we were taking. It was an entirely painless process from start to finish. Immaculate communication on every front. Ron and his team were also communicative and quick in getting the actual roof put on. 10/10 cannot recommend enough.

    5

    Robert Robertson managed our roof construction. He was easy to work with and cared about our experience. He oversaw a wonderful crew who did a great job. Robert completed the job by doing a through inspection. The cleanup was spotless and every detail of the project was accomplished as agreed to. Our experience was seamless due to Robert, the crew and Matt who sold us the contract.

    5

    James Zipp was very professional and on time every time with my roof needs! I am recommending him and Feazel to do your roof replacement.

    5

    From our contact sales person Jason Reedy to our project manager Ron Stapleton to the roof crew, we couldn’t be happier. They were fast, efficient, and clean-up was immaculate. Our roof looks fantastic. Highly recommend Feazel Roofing if you are looking to replace your roof.

    5

    This is the second job Feazel has done at my home and they are first class all the way. The work was great, they took the initiative to find a better way to drain my gutters and did a flawless job of installing them. They were polite and courteous, showed up on time, cleaned up the worksite. I wish I had a car mechanic, appliance repair and home improvement contractors as good as these guys!

    5

    Professional management of the project, the work went quickly and efficiently, nearly completed in one day Second day required only finishing work. The work crews were very conscientious and careful with the property. minimal mess during the process. And did a great job with the cleanup. Matt, the Feazel rep. was great to work with. The entire process was seamless and smooth. Work order changes were handled effortlessly. Pricing was very reasonable and competitive .

    5

    We hired Feazel to replace our roof and siding following a severe hail storm. I researched several local companies first, and selected Feazel. Every employee we worked with was excellent -- friendly and professional, thorough and obviously very experienced and proficient at each of their jobs. Zach was our sales representative who worked with us from the very beginning through to completion. He was detailed-oriented, quickly responsive, and knew how to interact with our insurance rep. to be sure ever detail that should be included in coverage was professionally presented to our rep. Justin is the General Manager who, in Zach's absence that day, reviewed the contract with me and made sure I understood each representation set forth therein. The workers were amazing in their skill, quality workmanship, and quickness. Everything was done to our complete satisfaction. I do not hesitate to recommend Feazel at every level of service.

    5

    Feazel did amazing work on our new roof and were true professionals throughout the often painful process of dealing with insurance. They provided guidance and support throughout the whole process, highly recommended! Justin, Mike, and their team were a pleasure to work with.

    5

    We are so glad we went with Feazel for our new roof and siding. Our salesman Frank B. was excellent. He was great with communication, working with our insurance company, and extremely reliable. Ron managed the construction and did a great job. Crews arrived on time and finished the work as expected. We highly recommend Feazel Parma.

    5

    Excellent company to work with. Our Feazel rep went to bat for us against our insurance company to ensure that the replacement of our wind damaged roof would be covered under our policy. Everyone at Feazel was extremely responsive to all of our questions, got us scheduled quickly and put a new roof on our home in 1 day. They were amazing and couldn’t recommend them more!