Reviews of local pros in Parma, Ohio

Great people work here! Specially the AWESOME secretary!

What an amazing group of men.. thank you for helping our family get or furnace back. I will use you guys for any and everything i can

They came out Thanksgiving week. Got the boiler up and running. No issues so far. Did great work. Nice guys. Will do business again in the future.

Fast, friendly, expert service! Honesty and integrity are two words that come to mind!

My dinosaur A/C went out. Went through the Cinch Home Warranty. They gave us these guys and I couldn't be more happy of their work. They diagnosed it as leaky and old and got us a new system installed within a fast but timely manor. I work in the maintenance field so I'm picky on how I like my utilities. A+ on the work they did. I would definitely recommend these guys for all your Central Air needs.

It always seems like you have an emergency during the coldest temperatures. Lee and his crew were awesome! They are all hard working and knowledgeable people. As well being there on schedule. I can’t thank them enough.

Provided good service. My heater bit the dust and was covered under Cinch Home Warranty. Had to wait for the replacement to arrive. Once it arrived I was scheduled with their first available date . They removed the old furnace (a 1986 dinosaur) and installed the new furnace. Required duct work, electrical work. They did a great job. The only downfall is that for some reason, even though Cinch Home Warranty is paying them to replace the furnace, they still charge a flat rate of $1,400.00 (for non-covered fees).

Our furnace went out in January and it was cold! We had Cinch insurance and coordinated Robertson to come out. Robertson was professional and prompt. They ordered the part, received the next day and installed day after. All fixed within 4 days of going out. I would use them again.

This company not only gave me a great deal but they went far above anything I had anticipated. I greatly appreciate their honesty as well.

I can’t say enough good things about this company. From start to finish, Robertson Rebuilders was professional and went above and beyond.

They installed a brand-new furnace and A/C system at my home and didn’t just do the job, they did it with integrity. When they found that the old line to the outdoor unit was falling apart, they fixed it without trying to upcharge me. Then, when their supplier corrected a mistake in material pricing, they passed the savings on to me. They could’ve easily kept the original quote, but they didn’t.

The install was smooth, the pricing was extremely fair (especially in today’s market), and they honored the full scope of work with no surprises.

The main issue I had was extremely poor customer service from Robertson's. I was assigned this company by my warranty provider, but they repeatedly failed to follow up with me, despite promising to schedule my repair. After many calls from my end, a technician finally arrived, only to inform me that they needed a lift truck to access my rooftop air conditioner, costing $250. My warranty company wouldn’t cover it, and I agreed to pay the fee. When I called Robertson's back to confirm the lift truck appointment, they once again promised a call back in a few days—but I never heard from them again. I ended up finding another company, which handled everything smoothly, arrived on time, and explained the problem clearly. That technician used a regular ladder from his truck to get on the roof, making me realize that the lift fee with Robertson's was unnecessary.

Great work highly recommend

Great company to work with and experts in their field. Customer for Life!

The repairman came a little early, but was very efficient and helpful. He also save me some money.

We have utilized this business for HVAC repairs for years and they have always been great for our clients!

Amazing service, expertise and value! Very friendly and easy to work with. Highly recommend this business!

I love them! They have taken care of my families heating and coming needs for generations!! Give them a try.

If you actually want heat when it's below zero call someone else. They literally leave you in the cold. They left said my furnace was good to go they just had to run and get Me a new filter and they'll leave it by the outside door for me to put in myself. After waiting over 3 hrs for them to return I called and was told they forgot about me that they'd be back first thing in the morning. I had to ask if I could turn my furnace back on because though they said it was good but was not running when they left. I was told on the phone to reset it and i'd be fine to run it without the filter. I know how to reset it I had already done this 2x before I called and notified them off that but they still said it should work they'll be there in the morning. This was at 445pm... I know right so late for them to come out and fix a furnace when it's below zero. Never trust a scab!!! UNION ONLY unfortunately my rental agency makes that choice... Never again. Guess what... Still freezing

What a great group of people! They were so nice and honest. They were here the next morning after an evening phone call. Will make them my primary go-to heating and cooling service.

I just had my furnace & ac replaced by Jims company they gave me a very fair price & did a great job i highly recommend this company Nick his employee did a great job & neat as a pin when the job was done you would not even know anyone was at my house spotless

BEST price and value! Got quotes from several other companies (Jackson wayyy overpriced us) and no one offered such a low price with quality product (Rheem as opposed to Goodman) as J O'Donnell. New furnace and AC installed in half a day!