Water Damage Restoration reviews in Perrysburg, Ohio

My name is jeanette and I did not use this company for the services they offerbut I am leaving a review because one of their workers named Brandon helped me while I was struggling in the parking lot with some groceries recently. He even followed me home around the corner from the Kroger and even helped take them inside. I am handicapped and was having issues and most wpuld watch but he jumped right in. I hope you all hire many more people like him.He is a great young man and I will be calling you if me or my family ever need anything with our homes or our businesses.

THANK YOU BRANDON!

Terrible had to have them repaint bathroom after their guy just left. Next bathroom still looks terrible after repaint. Their drywall guy is awful can't drywall or paint! Tries to sell other side jobs while on the job! This is suppose to be a brand new ceiling tape seen coming through! Paint left on my carpet! And guy washed his rollers in our landscaping! And make sure you go through your receipt because found multiple things listed that they never did or used!

I recently used Cousino Restoration Company for water in my basement due to my sump pump going out. I had a great experience from start to finish. Sherry Ferguson is the best. She always responded in a timely fashion and gave me straightforward answers, no beating around the bush. Great, honest company to work with! Highly recommend!

I cannot say enough good things about Cousino Restoration! After a fire in my home, their team went above and beyond to make sure everything was completely cleaned and restored from start to finish. They made what could have been a very stressful and overwhelming situation so much easier to handle.

Special thanks to Sheri, who was absolutely wonderful to work with. Her communication was excellent, and she always made sure I felt comfortable and informed throughout the entire process. She truly cared and it showed every step of the way.

If you ever find yourself in need of restoration services, I highly recommend Cousino Restoration. Professional, caring, and thorough—an amazing company!

If anyone has the unfortunate need to have remediation/restoration work, please call Cousino and ask for Amber. Cousino was quick to the scene and Amber was incredibly professional. Her ability to communicate, phone/txt, and email, is wonderful. These days can be difficult to find Companies with such an Old School approach to High Quality service. Thank you Amber for making this difficult time as positive as possible.

Extremely easy to work with on short notice. We were getting wood floors resurfaced and stained so we needed containment set up between main floor and other areas of the house so wood dust would not get everywhere. There were a few tricky areas to cover but they got it all done perfectly and we had absolutely no evidence of wood dust or any other particles outside the containment zone. They were able to come out on the day we requested so that it was all coordinated with the flooring company. We would highly recommend working with Cousino Restoration!

Cousino’s Restoration was great to work with after a water leak. Brandon and his team were quick to respond, professional, and easy to communicate with. They came by every day to check on the work, made adjustments when needed, and kept everything clean throughout the process.

Brandon kept me in the loop the entire time, which I really appreciated. The customer service was excellent and made a stressful situation much easier. I would definitely recommend Cousino’s Restoration to anyone dealing with water damage or needing restoration work.

Must be nice to get paid for a job that was never finished. I told these people 5 times the job was never finished. The guy who was out here for the board up was one of the 5. He said "it's just drywall getting wet". They submitted the invoice to my insurance company anyways, and got paid.

It has now been over a month, and I still have 2 open holes in my roof. Yet they have their money, so who cares right?

I was considering them for the repair, or rebuild of my house. After this experience, they are no longer a consideration, and never will be in the future.