Reviews of local pros in Ravenna, Ohio

I contacted Ravenna Oil to request a quote for a potential oil furnace replacement. After reviewing my options, I decided instead to proceed with an electrical panel upgrade and cold‑climate heat pump system through Apollo Heating and Cooling.
I then contacted Ravenna Oil to request a paid pump‑out and disposal of my existing residential heating oil tank, independent of any furnace replacement. I was informed this service would not be provided because I was not replacing my heating system through their company.
Aging oil tanks present known environmental and financial risks, and responsible decommissioning is an important standalone service. Because Ravenna Oil declined to perform this work, I hired Emerald Environmental to complete the tank disposal.
Based on this experience, I would not recommend Ravenna Oil.

Update taken from 1 star to 5

You have great technicians who genuinely care about your customers and your business. I wrote this review to make the company aware of some concerning behavior involving an phone operator, because your employees rely on their jobs to support their families. I want your business to continue to succeed, even though my family has since moved away from oil.
Thank you,
Brad & Cody

Great people excellent service...on time and professional

Professional, prompt and fairly priced. I called for a problem in the afternoon, he diagnosed the issue over the phone, and came the next day. Replaced the part and charged me for the part and labor both of which I felt was fair. In contrast, I had called a larger more well known business, got a receptionist, who immediately tried to tell me that my whole system needed replacement (over 6k -12k) and wanted me to wait days for a consult.

BOTTOM LINE: Binks was fair, honest and prompt for me. A++ will do business again should the need arise.

Steve is an honest and hardworking guy. He was actually a few hundred dollars more for us compared to other quotes. His demeanor and honesty is what won us. He came to gave us a quote and found a safety issue with the furnace. He fixed that issue and didn't charge us a cent. He said he would never leave knowing there was a safety concern. I offered to pay him, but he refused my money. This was just during the quote time and he had not yet been awarded the job. If you're looking for a down to earth and honest HVAC guy, look no further. Don't call the big businesses as they will upsell you anything they can.