Plumbing reviews in Reading, Ohio

5.0 based on 50 reviews Back to the listing
    3

    I thought I selected a reputable company but that’s not what I got. Having completed their scope of work and paid in full $7K, I was informed by the NKY sewer district, while digging a hole to repair my lateral sewer line, that the pipe put in by CME had shifted and was no longer connected to the sewer line. The reason it wasn’t connected was because they took a short cut and didn’t use concrete to reinforce the joint. This situation could have resulted is serious sewer problems for me in the future costing more money and headache. I contacted CME and stated the issue and they were out the next day to resolve the problem because they were caught. The project manager tried to smooth over the issue and said he wasn’t there when the crew was doing their repair; I thought the project manager was the point of contact and the responsible party for all issues? I wasn’t impressed and would not rely on this company again.

    5

    5 stars!! These guys are the real deal- they are so kind, professional, and knowledgeable. Rusty and his team have been absolutely fantastic to work with. We are new first time home owners who were left in a tough position with some faulty work. These guys took good care of us.

    5

    Un-believable. I had 4 other companies come out before CME, all gave me crazy high quotes to fix my pipe. Then Rusty came out to inspect, and not only was the quote much lower, but he found something NONE of the others did- there was a destroyed pipe at the end of our line! And it was the city's job to repair it.

    Rusty contacted the city for us and helped us get it repaired. Again- NONE of the other companies found that, even though they did the same camera work. Without Rusty and CME finding that, we would have been in a world of hurt.

    After the city repaired their part, CME came and did an excellent job putting in new pipe without doing any damage to our yard. I cannot recommend them (and Rusty) enough, it was world class service.

    5

    CME was the first to respond to calls I made to several companies on the weekend. Jason was extremely helpful in analyzing our problem by asking insightful questions, explaining possible causes, and their solutions. He then moved up the inspection appointment to the earliest time available while assuring me that there will be no charges until a solution became clear. We needed up not needing their services because the problem was smaller than expected, but I can highly recommend CME for any sewer problems.

    5

    Rusty helped me out with a camera inspection and explanation of my issues. He quickly scheduled and executed this while also providing details and comprehensively framing the problem and outlining the solutions in a way that other companies won't. Good work.

    5

    I had a serious blockage that was rather extensive and quite stubborn to clear. Rusty, Charlie and Brian could not have been better at getting us out of a crisis situation. All my options were plainly spelled out and the outcome was beyond what I ever expected… and for less $ than I anticipated.
    Although I hope I never see these guys again, I recommend them HIGHLY.

    5

    My experience with CME Sewer Repair was absolutely exemplary. Rusty Goins performed an impressive analysis, gave us a reasonable quote, and honestly talked through all of our options with our best interest in mind. I can honestly say that I've never experienced this level of service before. His courtesy, expertise, attention to detail, and deep knowledge of the work that needs to be completed was beyond impressive. Highly recommended!

    5

    I hired CME Pipe repair to conduct a sewer Lining on my main drain. I had shopped around with other plumbing drain companies and CME's pricing and experience level was by far the best. The work was done on time and video was supplied so that I could see the finished repair. I would definitely hire them again!