Plumbing reviews in Sheffield Lake, Ohio
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When I hired Semper Fi Plumbing I was expecting total communication. This did not happen. We needed all new pipes wtih insulation added to protect those new pipes. Although the employee, Justin did excellent work, his boss, Chuck, took the decision to have our water shut off away from us. His reasoning was that at the time no one lived there. He failed to have us the customers make that decision! We had contractors working there during the day and without water, they were not able to use the bathrooms. Also Chuck's shutting off the water allowed the pipes to freeze since he instructed his employees to just use foam pipe insulation. And he had to come out to thaw them out. Chuck's decision delayed my step daughter from moving in by three weeks! Also, Chuck failed to insulate our mobile home's pipes with heat tape. Chuck stated he follows Ohio Plumbing code which does not list heat tape. Most State's codes are outdated. Chuck should have followed the Best Plumbing Practices especially for northern Ohio which has severe winters. This was an additional reason our pipes froze. Chuck stated there was no electrical hookup for the heat tape nor was there any on the existing pipes prior to replacing the pipes with new ones. Wrong! The mobile home park's management prior to the sale to us inspected the home and there was tape on the pipes! Also the new plumber we hired to correct Chuck's decision to not use heat tape, stated he found the electric outlet and it was having current in the line and he would be able to install the heat tape without any problem. It you own a mobile home, I would not use Semper Fi Plumbing to address your needs.
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Had an emergency at the office and Semper Fi Plumbing did not disappoint!! Came within a hour of calling them, kept me updated with text upon arrival. The Technician kept us up on the situation at all times. They did a thorough job and fixed the major problem within a hours time. I have them coming back for a non-emergency appointment! Semper Fi! 🇺🇸 Highly recommend!!
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Justin was professional and courteous. Service took into consideration what was needed to complete the job effectively and efficiently. Also acknowledged our prior business with Semper Fi.
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Justin was quick and down to business with the inspection. Pricing and availability was fantastic!
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Well, we had a clogged kitchen sink. I tried a few that didn’t work. So called SEMPER Fi plumbing to help me out. Justin came out and HYDRO CLEANED the drain in minutes! Awesome job! Quick and easy! And We will definitely call them the next time our drain clogs up! SEMPER FI
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They did an amazing job. I can use my kitchen sink again! The owner came himself to assess the job and explain what needed to be done. His employees were polite and respectful of our home. I would highly recommend Semper Fi Plumping to anyone I know.
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My sub pump > 9+ years old was making a loud grinding noise. My home flooded 1.5 years ago due to the street flooding, so I was anxious to make this a priority in the new year. Justin Rodriguez not only gave me a competitive quote but was able to install a new one same day. He was friendly, patient, knowledgeable and gave me peace of mind when he left, that I was in good hands! I would definitely recommend Semper Fi. Thanks Justin! Happy New Year :)
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Great people, great service! Justin and a new tech was out and diagnosed my drainage issue quickly. The repair was fast and efficient. They both offered tips on preventative maintenance for future blockages. My family and I appreciate the service and comfort provided to complete our daily routine. Thanks guys!
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WOW first rate service.
Came when they said. Were very straightforward about what they were going to do. Explained everything very clearly showed us video. Great company!
We will use them again!
Shari -
Chuck was fantastic! Called on Thursday came out same day. Sent his crew out Saturday morning arrived at 11 and my new water heater was fully installed by 12:30. The crew was very friendly and professional. Will definitely call again for any of my plumbing issues.
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Great guy, very friendly, very professional! Nice to find a decent, honest person to deal with. He figured out our problem and fixed our boiler immediately the next day when the part came in. He's out new "Go To" guy!! Thanks for everything Chuck!
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Have used Semper Fi Plumbing on several occasions now. Chuck and his team are knowledgeable, trustworthy, professional, and do great work. Highly recommend.
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Justin's communication was Excellent. He arrived on time, explained the job in detail. Didn't mind at all me looking over his shoulder asking questions. Completed the work and cleaned up the area. Would certainly recommend Semper Fi plumbing for anyones home. Chucks team has more jobs coming from us.
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I’m glad Chuck and Justin installed our toilet. Through the wall installation. Two good men.
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Solid work...great communication. Have had them do work in the past and will in the future. Shout out to Justin! Highly recommend!
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Plumber arrived on time was respectful and polite did a professional job. Would recommend Semper Fi plumbing to any one
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Justin and his partner arrived on time and were very professional. They were easy to talk to and they explained the typical causes of the clog and how to prevent them. They made sure to test the drain in front of me so I could see that they had completed the work and then cleaned up after themselves. I felt confident that they had fixed the issue with my plumbing and I won’t hesitate to recommend them to friends and family. Should I have any plumbing issues in the future, Semper Fi Plumbing will be my first call.
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Justin did an amazing job with my sump pump install. Very perfessional , explained everything up front and after the install.
Prices were reasonable.
Highly recommend he and the Company!!
Thank you
Rich G. -
Justin has come twice for two different issues. He is always polite and extremely professional. I can't say enough about this young man. Semper Fi plumbing is my go to service provider. Whenever I have a plumbing issue, they respond promptly and fix the problem. Just a great company to deal with.
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So glad I found Semper Fi Plumbing! Originally called them for a leaking hot water tank. Unfortunately they could not come out that day and it was a first come situation for me. But, I was so impressed with Chuck when he called me back that I kept his number for the future. Boy am I glad I did! The next issue I had he got the call and I have never looked back. The work is exceptional, the price is very reasonable, the response time is awesome. Thank you for the great service!
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I can’t thank Chuck enough for his service!!! He is knowledgeable, kind and thorough. His pride and integrity were evident during the entire process.