HVAC reviews in Smithville, Ohio

I have been working with Moran Heating and Cooling in a commercial apartment setting for years now and I cannot stress enough what a prompt, professional and detail oriented organization this is! Moran HV/AC always goes the extra mile and does it with an amazing attitude and customer experience! They have not only fixed current issues but they troubleshoot and make you aware of things that need attention before it an emergency! I cannot recommend this outfit strongly enough!

I like this guy personally but I am reviewing him on how he runs his business.

1. If you have a heating-out situation on or around a holiday, don't expect to hear back from him for 2-6 days.

2. My geothermal loops he installed started leaking after 1 year and he could not offer any reasonable options for repairing them or compensating me for the issue. He claimed it was not an installation issue.

3. The unit he installed should have had a 20 to 50 year lifespan. It is being replaced today, about 5 years in, due to these problems.

4. He told me this would significantly reduce my energy bills. Still awaiting the results of the new HE gas furnace I'm having installed, but everyone I talked to thought my electricity bill was way higher than it should be for the house I have.

Bottom line: I would not recommend. Find a long-established company with multiple technicians available to address issues and that offers some kind of warranty on the work performed. Lesson learned!

Mike installed a geothermal system in our home and redid most of our duct work which was necessary for the system to perform optimally. He installed loops deeper and longer than other contractors would. He has an exceptional understanding of geothermal systems, he's passionate about it, and thinks outside the box to install systems that way over perform.

Everyone tried to talk us out of geothermal, including several other local HVAC companies. I heard every horror story. Hiring Mike is a surefire way to avoid having one. What he provides is the best geothermal installation possible, hands down, and since he's a one man show, he does it inexpensively. It's the whole package. We absolutely love this system. It's just so cheap now to heat and cool this big, old, incredibly leaky house.

This may seem like an unusually glowing review, and it is the best review I've ever written for anyone, but it's because I'm so impressed with him and his work. I doubt there's a better geothermal guy in the United States. If you're considering geothermal and he services the area you live in, it's a blessing. Do it.

Terrible experience!

I strongly advise anyone considering a geothermal HVAC installation to stay far away from Roberts Plg. Htg. & Clg. Co. & First Geothermal Energy. My experience with them was nothing short of a nightmare. Mike, the owner, is unprofessional, unreliable, and downright disrespectful. He continually failed to meet the timelines he promised and made it nearly impossible to coordinate with other trades. In fact, my electrician almost walked off the job because of Mike's uncooperative attitude and constant arguments with subcontractors.

Not only was Mike frequently absent from the job site, but when issues arose with the outsourced drilling for the geothermal system, he completely refused to take responsibility. He essentially told us to “deal with it” despite being the one who hired the drilling company. When it came time for the second phase of our big house project Mike has refused to answer/return phone calls. It was clear that, once the big job was done, he had zero interest in helping with issues that arose or addressing any concerns as part of post installation support/customer service.

Do yourself a favor and hire a reliable HVAC contractor who values your business. Mike and his company are only interested in the big initial payday and will leave you high and dry afterwards. This company has been nothing but a hassle, and I wouldn’t recommend them to my worst enemy.

Honest and efficient

Awesome service

Great folks! Value oriented!

Arrived on time, did the service as needed and was moderately priced

Besty was so helpful and Brad quickly and efficiently took care of our AC!

I'm so glad to find such a nice company to help me.
They went above and beyond in my case
I'll tell everybody how I was treated

Extremely professional and expert. We had our AC system overhauled. They were very quick and did a great job!

Brad is a top notch professional! He went out of his way to fix my A/C on a holiday. Very friendly and very knowledgeable in his field!

I’ve been meaning to leave a review after using Triple B at the beginning of the hot spell this year when AC wouldn’t start. They were reliable and honest, traits I especially appreciate as a senior citizen. Thank you Triple B!

I rely on Brad and Triple B for all of my HVAC needs and happily recommend him often. He’s highly skilled, trustworthy, communicative, and a pleasure to work with.

Brad has serviced our air conditioning and furnace for the last several years. He is a true professional, takes time to answer any questions and gets back to you in a timely manner. Would not trust anyone else to take care of air conditioning and furnace.

Brad is a family friend. But besides that Brad is very professional, honest and trustworthy and on time. And he doesn’t believe on selling parts and products and services that are not needed. Brad IS THE BEST OF THE BEST and you with think so too!!!

We are so pleased with Triple B Heating and Cooling. We called for a furnace tune-up. I mentioned that the April Air Humidifier on the furnace was not working and I didn’t think it ever worked since it was installed by another company in 2014. When Corey came he showed us it was wired incorrectly and when he corrected the wires the water started flowing through the unit as it should have. We cannot thank Corey enough as there have been several other technicians that have looked at this from other companies and did not fix it. Thank you Corey for explaining everything you were doing during the furnace cleaning. We will definitely call Triple B for future cleanings or any other service that is needed in the future.

Absolutely recommend! Fast, friendly service. Respectful of property. Always willing to engage in friendly, respectful conversation.

Our furnace broke on a Saturday in January. We have 2 small children and were in need of a quick turnaround. I left a message with Betsy and she returned my call so quickly and sent a tech to look at our furnace. They were professional, kind, empathetic, and knowledgeable. We were in a pinch and they really came through for us. I'm really happy with our experience with Triple B.

I called on Monday to schedule service for the lack of cooling. Brad showed up Tuesday and resolve my cooling issue. Brad and his crew do top notch work and I would highly recommend them.

Got ahold of Brad monday and got my furnace fixed tuesday. Didn't try to gouge or talk us into other services or upgrades like other places have. Thanks so much!