Reviews of local pros in Stow, Ohio

I have used O'Bryan's services for years for both grounds maintenance and snow plow removal. O'Bryan's provides reliable, quality work at a fair price. Snow removal has always been done efficiently and timely and my lawn looks terrific! Highly recommend!!

One of their drivers was in a box truck and completely ran the red light while I had a green left turn arrow at the intersection of Hudson Drive and Graham Road today. That’s very concerning to imagine them trying to plow snow or do landscaping when their incompetent drivers have a complete disregard for even the most basic driving laws. I hope he is held accountable for this so he’s not going to endanger anymore lives on the road.

OBryan did an excellent job updating the landscaping in my back yard and were very easy to work with.

Doug, Jeff and the crew handled all the mulch and edge needs! On time, great staff and most importantly the work looks great! Will certainly continue to use O'Bryan's!

O’Bryan Grounds Maintenance has been keeping my parking lot snow and ice free for several years and my grass nicely cut. Prior to using O’Bryan I would lay awake at night during the winter wondering how my parking lot, side walks and steps would be maintained. Prior to using O’Bryan I would get to work early to shovel and salt the walk as my previous company never arrived before the start of business. O’Bryan always had the lot and all walkways cleared and adequately salted before I ever arrived and made multiple trips throughout the day to keep things clear. In the spring and summer they’ve keep my lawn looking 5 star and they do my fall and spring bed clean up too. Whatever the extend of your grounds keeping needs, rest assured O’Bryan will do a great job for a fair price and in a timely manner with a friendly crew. Great people and locally owned!

We've been loyal and extremely satisfied customers of O'Bryan Grounds Maintenance for well over a decade for all our landscaping, lawn service, and snow removal needs. They're always there when you need them and are exceptionally professional and courteous. We recommend them without hesitation!

This is our first year using O'Bryan Grounds Maintenance for snow plowing our home's driveway. Despite being Christmas Day, we awoke to find our drive had already been plowed. They plowed again later in the day and then the next morning. That is reliable and great service! When trying to decide what plowing service to use, we found Doug and staff were quick to respond to our questions and professional to work with. We are so glad that a neighbor recommended them to us.

I’ve had Obryan do our 3 houses for the past 5 years. The lawns have never looked better. They come in and handle everything I highly recommend them

I have had O'Bryan Grounds Maintenance snow plowing for me for over 30 years. They are reasonably priced and reliable. They show up every time and do a great job.

Hooks did such excellent work for us inside and outside our home to get ready to move, thank you!

I have had them do work at my place twice. They do an excellent job. I even had them paint a room.

We had a really hard time trying to find a handyman to fulfill our needs but Devin and his crew exceeded all our needs and expectations! Thank you guys for the great work. We will definitely be calling you guys again!

Hook helped re-frame and appropriately re-trim around two doors that were massacred by a different contractor. They went from an eyesore to a lovely part of our old home. Excellent job.

Hook home maintenance has done several projects for me Tile work hardwood floors and fencing. They do great work and stand behind the work.

Some of the workers were great. But the overseer did not ensure proper customer care. They did not cover our stuff and we had debris throughout our storage. The water lines were not properly installed and now the second winter our water line freezes if it gets below 10’. Never happened prior to their installation.

I contacted Hook Home to have them replace and stain our deck. I found Hook Home unreliable not only in terms of communication but also with deck staining.

I emailed Hook Home several questions after they came to review my deck and to give me an estimate on March 15. I sent a follow-up email on March 23, with no estimate. The estimate did not come until April 5. I asked questions about Trex vs. treated lumber, etc, to ensure I understood our options. Their answer was ambiguous.

The deck build went well, and Shawn Hook is very talented at building decks. I think it is a true shame that his coworkers and their unprofessionalism overshadow his craftsmanship.

Once the deck staining was scheduled, Lindsay Hook told me on August 2 via email that someone would come out with different shades of color close to the one we selected to test on the deck. This NEVER happened. The Thursday before Labor Day Weekend, Lindsey told us that we had to get the stain, and Hook pretended as if they had never sent that email. I pointed out that someone was supposed to test the colors in the email. I had to call Sunday night to express concern as no one emailed us back. Lindsay Hook said over the phone, "this isn't fair; I have family over." There was no focus on professionalism or their business. I am Deaf, and I had to call through a relay system, so I saved this conversation as proof of how Lindsay spoke. I am glad to share the transcript and emails as documentation.

Following the deck staining, we discovered stain splatter all over the side of our home, all over our new hasta plants, and the stain job was very splotchy and poorly done. Also, the two men said they had to come inside to bring the ladders up. This was never communicated to me [the deck build I did not have to be home and was told I did not need to be home], and this was a big problem as I work a lot. They expected me to revolve my work schedule around theirs.

I asked for the deck to be re-stained and fixed. Up until now, I had been communicating mainly with Shawn and Lindsay. Randall Hook then stepped in for this, and he is obnoxious! He said that we were contracted for only one layer of stain and that "their project is done." We never got a contract only a proposal and I had to send him the August 2nd email to show him what Lindsay stated. I also asked for the stain splatter to be cleaned up.

They came back to re-stain the deck, it looks better now. Hook partially cleaned up the stain splatter on our home. Randall Hook refused to go to our house to see the residual stain spots. To compromise, we asked for $300 off since we have to replace our plants and get a professional power washer to fix our siding. They only compromised on $150 off because that is how much they charge for power washing.

If you have all the time and patience in this world, only email them, never call them, be persistent, stay on top of every detail and get a paper trail of everything. As you can see, there are earlier negative reviews about their company here and on the Better Business Bureau website.

I am so impressed by the work I had done on my house by Hook. The crew worked quickly with care and wonderful craftsmanship. They were great with communication and answering my questions.

They do good work.. I had some issues trying to contact them but Lindsey took the time to call me and explain the issue with me… I appreciated that personal touch very much… I would recommend hook as a solution to your home improvement issues.. 😎✌️

The best!!! I can’t thank Shawn and his crew enough! Worked great with my HOA requirements and had wonderful communication. I highly recommend!

We were in need of a contractor who could handle any project that arises at our home. Every project we've thrown at Hook, no matter what it is, has been completed with professionalism and always with a result that exceeds our expectations! I highly recommend them for any home project you can dream up.

I am thrilled how nice my new laminate hardwood floor turned out!! Andrew and Devin worked very hard to make sure everything was just as I wanted it!! They are both very compassionate about making sure the job is done correctly and in the time frame which was quoted! Their main concern is that the customer is happy and satisfied with their work and they will even take extra time to make sure even the smallest concerns are addressed and taken care of before leaving for the day and/or before completion of the job!!
Thanks also to Lindsay who reworked the schedule to accommodate my needs!😊
This is the third job Hook Home Maintenance has done for me and I will continue to call on them for any future home improvements I might need!
You can’t go wrong with this company and highly recommend them if you’re looking for someone to help you with home improvements and maintenance needs, this is the company you need to call.
Thank you again to Devin, Andrew and Lindsay for helping me get this project completed because I had been contemplating on it for a long time and so happy it’s finally done and at a very reasonable price!!👍🏻👍🏻
Sincerely
Cathy J.