Constraction reviews in Strongsville, Ohio

On initial visit Dean was very professional and explained everything well. Even with their extremely busy schedule, they were able to get us on the books in 10 days. I will do another review after job is complete!

Brandan and Jeff from Servpro were out to our home quickly following a water damage problem. The problem areas were identified clearly, the work was done quickly, and everything was cleaned up before they left. They were friendly and open to answering our questions as they went along as we wanted to understand the depths of the damage. Would highly recommend Servpro and Brandan & Jeff.

Our sewer backed up into our basement. The plumber fixed the clogged and Servpro came right out and cleaned and sanitized our basement. They were very professional. We are very glad we chose Servpro to help us with our basement problem.

Andrew and his team did an amazing job. The flood devastated our business and many in central Vermont. They were upfront with pricing, went above and beyond what was in the estimate, and even though the cleanup went much longer than expected, honored the original quote. We can't thank them enough.

ServPro responded immediately after recent tornado...without their help my house would be wet and moldy

Found a leak early in the morning and called SERVPRO. Jason and his team were out within the hour to assess the damage and remove what couldn't be saved. They explained the whole process and kept us up to date throughout the process including working with our insurance. They were always pleasant and easy to work with and removed a lot of the stress within the situation. I would highly recommend this business and we will be calling them if we have another issue!

It is very hard to go through having a fire. You're unsure of what the process is and what you need to do, ServPro came in and was very kind and explained what needed to be done. The clean up was hard because someone is going through all of your belongings and if you're a private person this is not easy. Kristina who was in charge of this was wonderful and always reassuring and patient when I had several questions. Chris who was the manager was great too answered any question we had and had everything running smoothly for the clean up. When we got to the reconstruction side we dealt with Dan who was wonderful and always so pleasant to talk too. He made you feel like you had been friends for years. He was very accomadating to what we wanted done and what we decided to do ourselves. I will say that they were very patient with us, we wanted nothing more than to get back into our house and as with every other business they were very busy and you can't always have all your workers jump on one job. It was a long process but they did everything they could to get us back in our house as quickly as possible. Also we dealt with Bob who went through and did the estimate to submit to the insurance company. He was very thorough and did a wonderful job of making sure everything was on the estimate that needed done. There are still a couple wrap ups with the billing we had and some hiccups with the insurance payments and Angela has been wonderful to deal with. Any question I had or form I needed to send to the mortgage company she was on it and had it back to me very quickly. Thank you for everything ServPro!

Greatly appreciate their kindness, patience, and attention to their work. Only thing is that I wish the reinstall could be scheduled sooner. Overall great job! Ross was phenomenal!

We had a water leak in the shutoff valve inside our finished basement wall. ServPro was here quickly and acted quickly to remediate the mess. We had no idea of the extent of the damage - and potential for mold - until ServPro, and the equipment they use for monitoring moisture, came to our rescue. They were prompt, professional, friendly and informative. We never felt as though we were left dangling with nowhere to go. They coordinated claims with the insurance company and kept us informed along the way. Very pleased.

From being to the end it was great. From the people on the phone to the people on the front line SUPERB. If you ever become in need of these services you got your COMPANY HERE.
BONUS EVERYONE IS SO KIND

Beware of Servpro’s Disorganization and Predatory Practices

Servpro recently hired someone to harass us over payment for work done years ago at my late grandmother’s home—work that was not only incomplete but also poorly executed. She has since passed away, yet they persist with their demands. It's funny that they didn't make collection attempts until after we called, fearing she had long term exposure to asbestos glue due to the incomplete flooring work.

This feels incredibly predatory. Their shoddy workmanship has also deteriorated rapidly, proving they are not to be trusted for renovation work.

I will be following up with photos of both the incomplete and failing work as soon as I have access to them. Proceed with caution before hiring Servpro.

I needed a moisture reading on my floors before installing a new floor after a flood. I called in the morning and they came two hours later. Very responsive!

We returned from vacation to find our finished basement flooded due to an issue with our hot water heater. Had been there for up to 10 days and the smell was awful! A friend had a similar issue and recommended SERVPRO. They came right away and did a fantastic job removing everything that had water damage namely carpets and lower parts of walls. They also dried it out and sanitized it. Project manager (Dean) was great and communicated throughout the entire process. Highly recommend this team!

My husband Dan and I cannot say enough good things about ServPro Team Fosdick!! In all the stress of the situation, they always showed care and compassion for us, our home and our personal items. Their communication every single day kept us in the loop of the challenges and progress during the month long mitigation. Cody was so helpful in showing us all the hidden water damage that first day. The first team that arrived with the dehumidifiers were so kind when we were in a state of shock! Ross, our project manager, really made sure everything was done top notch and completed to the highest standard-you could tell the crew worked well as a team. Everyone seemed to know exactly what was going on with our house each day -that is amazing!!!! And thank you to the team that carefully tagged and packed up our entire home using more bubble wrap than I’ve ever seen. No one ever thinks something catastrophic will happen to their home, but we are beyond grateful to have received genuine care by this team!!! Next, on to the rebuild with Carol and the ServPro construction team. THANK YOU TEAM FOSDICK!!! - Sincerely, Lisa Findura

ServPro was excellent in removing moisture and damaged contents from our flooded finished basement. Their employees worked diligently and quickly to remove the water damage and ruined items. ServPro responded immediately to our request for assistance. Their large dehumidifiers and fans had dried our wet basement in less than a week. All damaged carpeting was also removed and hauled away. I am a very satisfied customer!

Best group of people I have ever worked with. Team was on scene within just a few days of our rising water issue from Hurricane Hellene. Estimates were provided on scene and very fair given the damage. Work started shortly in a few days. The whole team was efficient , polite and very helpful. Dry out was measured daily. I was kept very well informed.
In short, this Servepro team is simply the best. I highly recommend Cody Beets and his team to anyone needing effective and trusted restoration services.
Thank you for all your efforts.
James Campbell

ServPro was incredibly fast, professional, thorough and knowledgeable. They worked seamlessly with our insurance, making everything easy for us at a stressful time. They were incredibly considerate with our pets and made sure our home was as livable as possible while they worked. I highly recommend ServPro.

Travis first came out to assess the situation. He was very professional and set us at ease. Amanda and Anthony were such a hard working team!!! They were so well organized and extremely thorough! Ross and Jacob stopped out daily to check humidity levels and I could not be more pleased. The communication and professionalism from everyone that we met was top notch. I felt like their only client!!! Definitely recommend!!!!

I had a pipe burst in my second floor and SERVPRO did a great job with the water/mold mitigation. They showed up promptly, pulled out cabinets and drywall, did as little damage as possible, and left the place clean and organized. While the whole team was great, Ross in particular was very attentive and helpful. He answered all my questions, and made this troubling experience as painless as possible.

We had our washer overflow on a Saturday night, and caused some water damage in our second floor master bedroom, and our kitchen directly below. We called our insurance company, who referred us to ServPro for a demo estimate. We reached out, on Sunday morning and Ross was able to stop over the same day and give us an estimate. Ross was kind and very knowledgeable. He took moisture readings while we walked the house. He explained the tear-out we were likely looking at and the team sent over an estimate that same day.
After our Insurance Adjuster came over and did their assessment, they told us some conflicting information on what they would cover. I got a hold of Ross, who offered to contact the adjuster directly. Ross was able to work things out, and we were able to schedule the Demo for that Friday.
Jasen reached out to us to let us know when his team would be over. His team arrived and they walked the house with us. Once Jasen arrived the team got both areas sealed up, and started work. They were in and out in less than 5 hours. They were clean and efficient. Jasen came over a few days later to assess the work and answer a few questions for us.
ServPro was extremely professional and always happy to answer any questions we had. Ross, Jasen and Jasen's Team were absolutely awesome. We plan on having them back to do the renovation work.

We had a kitchen water leak that destroyed our bamboo floors and Sheetrock. Travis came out to assess our damage. Then we met Ross our project manager and it was a great experience from start to finish! His crew Lismar and Yorberth made an excellent team. They were careful, considerate and very trustworthy. They were extremely clean and meticulous which put us at ease. We are very particular and they exceeded every expectation we had. We highly recommend them!
Mandi & Alex Ruiz