Home Services reviews in Toledo, Ohio

Professional, courteous handyman. Hired him to clean our gutters, and he showed up when promised, did a great job, and went above and beyond by also clearing our front yard of leaves without charging us more. Would absolutely hire again.

Hired Jacob to replace some gutters and install leaf gutter guard early May 2018. Quote was for approx $2,800 and he needed half down to secure materials - which I sent and was deposited mid May. Project was to be completed in ''approx 2 weeks' and this is how everything went down over last 3 months....

On 6/6 was advised we were scheduled for 6/15 to have work done

On 6/18 was advised he had installer issues and wanted to reschedule for week of 6/25 - I said sure

On 6/29 I reached out asking for an update as I hadn't heard anything nor was the work done. Was told he would out Tues 7/3. Note we are 6 weeks (not 2 as quoted) into this project at this time

On 7/3 was told they would be out 7/5 and 7/6

On 7/5 was told they'd be out 7/6 and 7/7

On 7/6 was told they couldn’t do it due to medical reasons and check would be refunded ASAP.

On 7/11 I reached out for refund check status as I hadn’t received it and didn’t get a response

On 7/12 I reached out again and was told refund check would be mailed out 7/13

On 7/19 I reached out yet again and was told it would be refunded soon.

It’s now 8/6 and still no refund check has been received. I have submitted a complaint with the BBB and plan to take them to small claims court to get my $$ back. I am also going to reach out to 13abc news since they did a story on him last month about screwing over a family with a disabled kid (he cashed the check and never did the work). He has 5 star reviews up until 2017 but appears to be as crooked as they come based on all of my experiences with him.

Workers gave prompt fair estimate before work began.
They worked our job in even sooner than promised and competed it the same day.
Very professional and courteous and even fixed a door on his own that wasn't part of the job for no extra charge.
Any work big or small in the future I will only make 1 call......Jacobs ladder

They dumped us: took money and ran away. We signed a contract to remodel our kitchen and paid half of the price right away.. Jacob''s ladder carried out the demolition and put floor boards for tiles, and then walked away to not show any again. The company CEO was inventive enough to keep me on hook verbal (no writing exchange) saying that he was experiencing personal troubles. He cut the communications as I asked him to go in writing.. I hired another company and it turned out that Jacob's ladder screwed up all the electrics (cost me $ 1200 to fix) and tile baseboard. (another $1000) What a shame! We'll have them responsible in court. They are swindlers.

Jacob, Mike, Doug, and the rest of the team did great work. From the evaluation of my roof, the issues that were identified and explained, to the completed work, the whole experience was very pleasant and reasonably priced as well. I will definitely contact Jacob's Ladder again should I need additional service.

Doing business with Jacob's Ladder was a great experience. They were very professional. They showed up on time every day and always cleaned up before leaving. They did a good job and we are very happy with the results. Their fees are reasonable and the work was done on time. We are looking forward to working with them again in the near future.

I would highly recommend Jacobs Ladder. They are incredibly responsive and do high quality work. On two separate occasions, I needed some emergency work completed due to wind damage to my siding and flashing. Understanding the urgency to complete the repair before more siding was damaged, they came out within hours to complete the work at a very reasonable price. On top of the high-quality work, all of the employees of Jacobs Ladder were very professional. I frankly am a difficult person to please due to my expectations, but Jacobs Ladder exceed all of my expectations.

A disabled child. YOU STOLE THOUSANDS OF DOLLARS FROM A 12 YR OLD DISABLED CHILDS FAMILY! We hired Jacob’s Ladder to build a handicapped accessible ramp and deck that would allow our son to get around in his wheelchair and use his backyard to play like he’s been wanting to do ever since we moved in to our home. At first everything was great. Jacob came out right away and was very convincing and after much research we decided to go with him. We agreed that he would have our project completed by a certain date. We gave him 50% down as a deposit. Not only is it not completed, it hasn’t even been started. Jacob has never been out since he left with our money. He has sent numerous texts over the last month stating all sorts of excuses. Most recently that he was working with the owner of another company to help with our project. I spoke with that owner and he has never been in contact with Jacobs Ladder regarding our project. Now Jacob won’t answer calls, text or reply to my emails. Recent reviews I’m seeing look like this has been a trend lately. Unfortunately, those reviews came after we signed our contract. All we want is our money back. If you’re looking for someone to actually show up and complete the job you pay for, please learn from our mistake and DO NOT CALL THIS MAN!

We bought a house and came across Jacobs Ladder when we needed siding. They did a wonderful job on the siding and since then we had them do a concrete patio, insulation in the attic, total remodeling of our kitchen (removing a wall) and tile floor in our bathroom. Absolutely wonderful company to work with and I am very pleased with the professionalism and results of their work. I would highly recommend Jacobs Ladder to anyone with a small or large job that needs done in your home.

Jacobs Ladder crew did an amazing job on my roof replacement from start to finish. They started at 6:45am and were completed by 1pm. Clean up was completed and I have to say that you would have never known that any contractors were even at my home. A+++ to them and we will recommend this business in the future.

Great work guys! Very pleased with communication and professionalism from these fine young men.

Had a great experience with this company when we updated and replaced our gutters. Everything was done in a timely manner, they were professional, knowledgeable, and efficient. Would highly recommend.

Couldn’t be happier with Al and his team. Quick response, great price and very professional. Highly recommend for your gutter needs!

Al & crew did a fantastic job, very professional, cleaned up when they were done and gave us a great price! You won't be disappointed! The Copper gutters look awesome!!!!

I have used them in the past a few years ago. Was pleased with the job then. I acquired another property and wanted their services. Asking for an estimate first. First called and left a message with no reply. Second call I was told someone would be out the next day to give me an estimate. It was over a week later and no reply from the company. Called again leaving a message and no reply. Called for the fourth time and left a message. I am happy for them if they do not need the business, most disappointed!

The price was great, the copper gutters are great and the workmanship & crew are great. Left a clean jobsite. Highly recommended!

Best pricing in the industry! Our company employs Quikshot Solutions Movers to handle moves, cleanouts, board ups, occupancy checks, and all property preservation needs in all 50 states.

Thomas is a very genuine and friendly individual! I did not hire this service to move, however when my tire popped, Thomas jumped in to help install my spare! I am very grateful for his help, and I was able to get home safely due to his kindness.

Unprofessional

Needed help moving from one apartment to another. This group of guys were polite, amazing, hard working, and careful. Also had best price around. Highly recommend.

Shout out to quikshot solutions movers for the great job they did. The guys were fantastic. They kept me in the loop every step of the way. If I could give yall more then 5 stars I would!!! These guys are awesome.