Reviews of local pros in Walbridge, Ohio

He did a great job showing off all the products very clearly and was a pleasure to be involved with

Was very thorough and complete about the test and the systems. Very confident and courteous. Keep up the good work.

He did great and explained everything wonderfully. And will be ordering a system for our home.. thank you samuel!

I like to wait a few months before sending a review. My system was installed in last August. I have well water and even with my existing softener had stains in the toilets and cloudy/stained dishes/glasses. I noticed a difference immediately after installing the new Leaf system. My dishes are now clear of any residue or stains! Showers feel great. No loss of water pressure. Would install it again.

Jeez, I really wish I would've read the reviews before purchasing this system. The salesman James from the Toledo office was just horrible!!!! He is a lair, he said some pretty horrible things to my husband. Definitely a case of defamation of character!!!! He was rude and disrespectful after we welcomed him into our home. DO NOT LET JAMES INTO YOUR HOME!!!!! I have tried several time to contact Leaf Home with the promise of a return call and I have heard nothing. The installers put a damaged picket in instead of ordering a new one and told me to contact office to have it replaced. That in my opinion is very unprofessional and lazy. I would never recommend Leaf home for any of their service. I will be calling Wells Fargo to see what can be done since I can't get any type of response from Leaf Home. Again people do not for your best interest get involve with this company.

The technician who came out and installed the system was amazing—very knowledgeable and a great guy. No complaints there at all. I was a little worried about a $300 annual payment to get the bulb and filter changed the ball roughly anywhere online would Anywhere around 120 the filter maybe 40-60 bucks So you’re talking $200 and I’m fine with that but I’m not gonna pay for somebody to come out and do something to them plenty of capable doing.

However, what I wasn’t told when purchasing the system is that you can only buy the UV bulb and key through Leaf Home Water Solutions, and they do not sell those parts directly to customers. They also failed to clearly explain that there is a $300 annual charge for the UV bulb and filter.

Last year, I didn’t realize this and wasn’t happy about it because I don’t want to deal with this every single year. I would much rather change the bulb and filter myself. Now the alarm is going off again for the annual UV bulb replacement, so when I called to schedule service, I was told I supposedly owe $600+, because they claim last year’s payment didn’t go through.

This is the first time I’m hearing about this. I don’t remember anyone reaching out to me. I received no emails, no notifications, no messages. I log into my account every month to make payments, and there is nothing there showing any missed payment or warning. Because of that, I’m not willing to pay $600+ for something I was never properly notified about.

This is especially frustrating considering the system cost around $8,000. On top of monthly payments, I’m expected to pay another $300 every year, buy salt, and still can’t even purchase the UV bulb or key myself unless I go through them. You also have to make sure the bulb and key are compatible with Leaf’s system, which is unnecessarily restrictive.

I’ve tried everywhere to find the LW-UV-15CRLS bulb and a compatible key on my own, with no luck. I even told them they could come take the system back—and they refused. So now I’m stuck paying for a system I don’t even want.

If I had been told upfront that I’d be required to pay $300 annually forever for maintenance I could easily do myself, I never would have purchased this system. They should be transparent and allow customers to buy the bulb, filter, and key directly. I don’t like paying for forced maintenance when I’m fully capable of doing it myself.

In my opinion, if you don’t want to pay an extra $300 every year on top of your monthly payments, this system is not worth it. I would recommend getting a water system that allows you to do your own maintenance without being locked into proprietary parts and service fees.

That’s my experience—others can decide what works best for them.

We couldn't have asked for a better experience learning about our home water. Everything was explained to us very thoroughly. Samuel was very knowledgeable and confident and helping us making the right step in having fresh clean water for our home.

Mr.Swope did an amazing job. He tested our water, showed the results to us and explained everything in great detail. He was able to answer all of our questions efficiently and without hesitation. He was very professional in how he conducted himself with us. We will definitely be purchasing a water softener system, from this gentleman.

Sam did an outstanding job thoroughly explaining the water test results and clearly walking through the logic behind the proposed solution. His ability to translate the technical data into a clear and understandable explanation was extremely helpful.

He demonstrated a strong command of the applicable standards and how they relate to the real-world application. Sam is clearly very knowledgeable and professional, and he represents your company extremely well. He is a great asset to your team.

Heidi was amazing at showing and walking through each test. She offered the best solution and honestly im disgusted with the water and I appreciate her bringing this to my attention. Soon Ill be a customer

Everyone was very knowledgeable and helped us understand exactly what we were looking for. They got us situated with the best system for our family. The sales rep was the absolute best and she was incredibly sweet. She was very patient with us in our home. Super excited for our install and can’t wait for cleaner and fresher water!

Easy in and out ...friendly people...

Rude people!!!they think they run the whole area there in!!!!!!

A single source responsibility company. Design, build, and maintain. Great company with great people.

Excellent company possessing diverse capabilities and offering a wide variety of services.

I dont know their work that well but my dad works there and he is awesome.

Great company for any business to hire for any construction needs!

***EDIT: 10/22/2025: your employees suck! Tell them to use their turn signals! omg

Today 12:24 PM vehicle #956 driver doesn’t know how to use their turn signals apparently. Use.Your.Turn.Signals.

Vehicle #615 was driving dangerously on Route 24 heading to Waterville.

Worst service technician, Miike L. unprofessional , terrible driver and overpriced do not recommend

Employees park in the loading zone for Home Depot to get one or two small things.