Janitorial reviews in West Chester Township, Ohio

4.7 based on 151 reviews Back to the listing
    5

    The. Best cleaning company and the have great service, they are so professional !!

    5

    Great crew. Very friendly and have our office looking better than ever!

    4

    Tasks all performed that were asked. - Great carpet cleaning!
    Great customer service.

    5

    Highly Recommend for new professional buisness owners! Great Customer Service, Excellent Training Skills, Opportunities, such trustworthy, reliable cleaning services.

    1

    Horrible. They will give you a contract, then lie and say they are requesting a crew change just so that they can fulfill their obligations to another contract owner that they owe business to. I would never recommend that anyone do business with them.

    5

    I have been with vanguard for quite a while now and i would definitely recommend them to any dedicated, ambitious and proactive individual willing to grow their business periodically.

    5

    I have been with Vanguard for over 2 years and i can't say enough about their integrity and professionalism. I would rank them as one of the best commercial cleaning companies in the area!

    5

    The entire team does a great job in taking care of us. Everyone is polite and courteous, and on the rare occasions something is missed, it is rectified immediately. Highly recommend if you're looking for a dependable cleaning company!

    5

    Dave and his team at Vanguard have done an outstanding job at our large facility. The site is cleaner than it has ever been and the team is very professional!

    5

    We value the consistent quality and professionalism of the Vanguard cleaning team. We highly recommend their services for your corporate needs!

    2

    Did not have a positive experience with this company. Basically, company underbid the contract and a month into the services voiced they would need to raise their pricing in order to continue services. We agreed to new pricing and a month later, we received an email notifying us that they could not find anyone to clean our facility and they were "waiving" their 30 day notice required by our contract. This left us with no notice of finding a new vendor so services would be un-interrupted. Timely communication was also a problem on other issues. Will definately be looking for a company that has excellent communication skills, employees that are trained properly and do thorough jobs and has sufficient employees to cover their contracts.

    5

    We are very pleased with Vanguard Cleaning Service. I have been the office manager for 2 years and they are easy to work with, very reliable, and our office looks great!

    5

    Kevin has been wonderful in correcting any issues that we have had in the past. He's brought in a new crew and they have made HUGE progress here in our facility. I am very pleased with the level of professionalism and the actions taken. They are VERY quick to reply to any/all communications as well.

    5

    Only been with us for a couple months now but i have nothing bad to say at all. The cleaning guy/crew is awesome. He shows up everyday, makes sure he checks everything that needs to be done. He brings in extra men sometimes if he needs to do more then his everyday duties, like cleaning the windows once a month. Before he leaves he always asked if there is something else that needs to be done or to double check what he has done. He always says goodbye, see you tomorrow, to let us know he is leaving. So far we have no complaints and highly recommend them at the moment. Will update my review if things change.

    5

    I've worked with Vaguard for years and they are always very professional, courteous and overall a pleasure to work with. Marilyn S, Dave Y and Donna are the best. Highly Recommend!

    5

    We've had nothing but positive experiences with Vanguard and with Dave himself. It says a lot about your company when the president makes in person contact to check in. Will continue to do business and recommend to my associates!

    5

    The Verge Cincinnati uses Vanguard and cannot thank them enough for the work and customer service they provide! They are friendly, hardworking and provide quality work. We have used them for a while and would highly recommend!

    5

    Great company! We’ve been working with them for awhile , nothing to complain about it , just complements , great responsive, great communication, always on time , awesome experience overall!!!

    5

    In our industry we find there are businesses who claim to care and others who actually do care. Vanguard of Cincinnati are definitely the latter and provide a standard of service that is unparalleled. Dave and Wilmer have been a pleasure to work with from day one and treat our business like it is their own. I couldn't ask for more in a partner.

    5

    Maynor, from Vanguard Cleaning Systems of Cincinnati, has been working with us and providing commercial cleaning services for our business since the fall of 2017. During this time, I have been very impressed and pleased with Maynor. He is very reliable, thorough, and actively communicates with me when something needs attention or if we need to change the schedule during the week for any reason.

    I have been handling the cleaning service contract for our company now for the last 14 years and I cannot remember having a better, more reliable service from anybody or any team of people than what I have with Maynor.

    I hope that he continues to service our account for many years to come.

    5

    Vanguard completed our turn cleaning in 2020 in addition to having a our weekly clubhouse/office cleaning. They are prompt, responsive, were able to stay on schedule even with a heavy workload, and above all else, did a great job cleaning the units. I look forward to continuing the relationship with Vanguard.