Janitorial reviews in West Chester Township, Ohio

We've had a very positive experience using Vanguard after working with several prior services that weren't as good. Vanguard's staff is professional and does their best to resolve any issues we have as soon as they're mentioned. I'd highly recommend them!

I had a great experience with Vanguard Cleaning Systems and I would highly recommend them to any business!

It has been one calendar year since we signed a contract with Vanguard and there is nothing I would change. The service is excellent. The product is consistent and exemplary. The workers are friendly and hard working. This working relationship has raised the bar for all my contractors. Dave the owner runs a tight ship and it shows. I cannot say enough.

I wasn't unhappy with my previous cleaning service...but I wasn't delighted either. I’ve been working with Vanguard for several years now, and they differentiate themselves from other commercial cleaning providers by building a durable, long-term relationship with me and my team. I would recommend anyone who needs their facilities cleaned professionally and efficiently to hire Vanguard. They hire well and you can trust their employees...that's a big deal!

Vanguard has done excellent work for us. Working in a multifamily community, you see all kinds of messes and unexpected clean-ups needed. Vanguard has time and again delivered on their services and impressed both the site team and corporate/ownership representatives. They are always responsive and reliable. We're pleased to work with them and would highly recommend them for any other commercial cleaning needs.

We started with Vanguard Cleaning Systems of Ohio in January of 2023 and have been really pleased with the service so far. The staff is courteous, professional, and motivated to do great job. All issues have been remedied in timely manner and the communication has been excellent. Any adjustments/modifications that we have had to make has been met with flexibility and understanding. We would highly recommend Vanguard!

Vanguard handles many of our Cincinnati Properties janitorial services and unit turn cleans! Always an excellent job and affordable for our senior residents. Thank you Kevin and team for all your hard work!

We've been using Vanguard Cleaning Systems of Ohio for years, and they have consistently provided excellent service. Their team is professional, reliable, and always goes above and beyond to ensure our space is clean and well-maintained. They are great to work with, and I highly recommend them to anyone looking for a top-notch cleaning service.

To Whom It May Concern,
I am writing to formally file a complaint against Vanguard Cleaning Systems for their unprofessional conduct, breach of contract, and the poor handling of our long-standing business relationship.
Our medical office had worked with Vanguard Cleaning for several years. However, over time, we noticed a consistent decline in the quality of their services. We brought this to their attention multiple times, specifically pointing out that they were not fulfilling the duties outlined in our signed contract. We were not asking for anything beyond the agreed-upon services—we simply referred to the contract and asked them to complete the required daily and weekly cleaning tasks as outlined. Despite our reasonable and documented requests, the company became defensive rather than taking steps to correct the issues.
Eventually, Vanguard Cleaning ceased services altogether without providing any proper notice. Per our contract, a 30-day notice is required from either party prior to termination. Instead of honoring this agreement, they simply stopped showing up, leaving our medical facility without any cleaning coverage and no explanation. This sudden abandonment forced our own staff to take on cleaning duties each morning and night just to maintain a safe environment for patients and employees.
As a healthcare provider, we rely heavily on consistent and professional cleaning services. Vanguard’s behavior was not only irresponsible but also placed an unnecessary burden on our team and risked the hygiene standards required in a medical setting.
We are extremely disappointed and feel it is important to warn others—especially those in healthcare—about the lack of accountability and professionalism demonstrated by this company. We are asking the Better Business Bureau to record this complaint and take any appropriate action to hold Vanguard Cleaning Systems accountable for their breach of contract and failure to meet basic service standards.

Our company has utilized Vanguard Cleaning Systems of Ohio since before COVID and could not be happier with our choice. Their consistent cleaning quality and great customer service will keep us customers for years to come!

I can’t say enough great things about Vanguard Cleaning! The team is punctual, friendly, and incredibly thorough. They pay attention to every detail even the small things that is usually overlooked. It’s clear they take pride in their work and truly care about customer satisfaction. I highly recommend them to anyone looking for reliable, high-quality cleaning services.

Vanguard provides us with consistent top quality cleaning and customer service! They take the hassle out of having to worry about our janitorial needs and would recommend them to anyone!

Prompt and professional service!

Very friendly and print service

Very efficient and friendly!

Heather does a great job

We are pleased by their response time

Dwight was great super punctual

Nick Hays does a great job.

The product that is used is good for cleaning and work for seven to ten days

Great service by friendly folks!