Constraction reviews in Westerville, Ohio
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We had Bakyt come over to provide an assessment of repair work on our siding and quote us for these repairs. He was rude during the assessment and asked why we would buy a home with one piece of siding missing. After he left, he did not follow up for over a week and a half, leading us to move forward with another siding contractor for our repair. When we scheduled, we were advised Bakyt was a “top professional” - if this is the best of the best, I’d hate to see what types of interactions the other providers have with prospective clients.
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I am so glad that I trusted MaxForce with my roofing needs! It took 9 months for my insurance company to FINALLY approve my whole roof replacement! Although this process was frustrating for all of us, Jennifer and Karina fought tirelessly to prove to them that the whole roof needed to be replaced. Every time the insurance company came back with an answer to justify denial, MaxForce came back with building codes and information to prove their point! The ladies were awesome and I'm glad they were on my team and had my back! My roof looks great! Thank you Jennifer,Karina, and the whole team!
Gina R -
I was very lucky to have trusted MaxForce with my exterior repair needs. After the hail damaged my roof and siding I contacted MaxForce. They showed up on time and gave me full confidence that they will work with my insurance to get everything that was damaged covered by my insurance. The office did such a tremendous job to get it approved even though at times I thought it was impossible. Special thanks go out to Bakyt and Jennifer for working so close with me and giving me timely updates. Go MaxForce!
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We recently had a new roof installed and couldn't be happier with the entire experience. From start to finish, everything was handled professionally and with great attention to detail. I especially want to highlight our salesperson Matt Adkins, who made the whole process easy and stress-free. They were knowledgeable, patient in answering all of our questions, and truly went above and beyond to make sure we were comfortable with our choices. I would highly recommend this company and their team to anyone looking for a new roof.
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had a great experience with Lifetime Quality Roofing. The team was professional, on time, and explained everything clearly. The work was done quickly and the roof looks great. I appreciate their attention to detail and how they cleaned up everything afterward. Highly recommend them if you’re looking for reliable roofing services!
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Lifetime Quality has been so great to work with. Big shout out to Keith for his patience and guidance. He took a messy situation and truly made it painless. If it weren't for Keith I would have given up on getting a new roof. But because of his service, I will be getting a new roof installed this summer. We are just waiting on the shingles now but I wanted to make sure and leave a positive review. If my new roof is half as good as the service I received, then I am sure I will love it.
I don't want to leave Becky out. She was so friendly and just added to the already great experience that Keith had provided. -
Hail damage to roof and siding. Worked directly with Coty as the lead man with Lifetime Quality Roofing. He was very professional in the step by step process in getting the job done. Very Responsive to all my questions and calls. Although there were a few unforeseen issues with the project, the company was able to go above and beyond to correct the problems. Great overall experience.
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After having storm damage this spring we reached out to Lifetime Quality Roofing for an inspection. We worked with Jacob Beck who was very helpful in navigating us through the entire process. When the time came to choose our new roof, Becky helped us choose our shingles and was very knowledgeable about the product and company. We absolutely LOVE our new roof! The quality of the product with the warranties have allowed us to stop worrying every time it storms.
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I have to commend Keith Oliver. Lifetime has been working through details with my insurance carrier . Insurance carrier seemed to find every reason to decline my claim. Keith has been patient and has explained the process many insurance carriers go through when a customer has an insurance claim. At each step he has informed me of what lifetime has done to respond to these issues quoting Ohio construction roofing codes. He even went through a process
Of comparing the shingles my carrier suggested as a replacement to my current shingles with a clear and detailed explanation as to why their recommendation did not match , ultimately resulting in the carrier approving my full claim. Keiths communication with me has been timely, his explanations clear and helpful. I appreciate the extra effort he takes in dealing with me
as a customer. I highly recommend and appt Keith’s efforts and Lifetime Quality roofing, and will share my experiences with others . -
We had a great experience with Lifetime Quality Roofing & Storm Restoration. Jamie Green was my roof inspector. Very personable and down to earth guy! He made the process of getting a new roof super easy. From inspection, to working with my insurance, to getting my new roof installed yesterday! A very quick and hassle free process! I highly recommend Lifetime Quality Roofing.
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I had my roof inspected after a storm by Keith Oliver. He was efficient, honest, and knowledgeable. Although our roof did not need replaced at the time, I would highly recommend this company and this inspector! Be sure to ask for Keith Oliver if you are thinking of having your roof replaced!
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Dear Quality Choice Roofing
I am writing to formally recognize and express my deepest appreciation for Keith Oliver & Rocky Johnson outstanding work and exceptional service. These two have shown dedication, professionalism, and commitment to excellence have not gone unnoticed. With the willingness to go above and beyond in this year long process. The insurance company was very difficult to work with thru the entire process. Your Companies positive attitude, strong work ethic, and dependable nature are truly commendable. Please accept my sincere gratitude for all that have done. -
Jamie and their team did a great job on my new roof! The work was done quickly and earlier than expected. The best part is that they dealt with the insurance company from beginning to end. Highly recommend!
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I had best experience with Lifetime Quality Roofing. Great professionalism and responsiveness through all process.
Keith Herbert inspector was absolutely amazing!! Very professional, courteous, kind. He worked with my insurance company, making sure I was taken care. Always responding to all questions and was available at any time by phone, text, or email. He was so easy to work with! Becky Hadaway was great in explaining the upgrades and costs in selecting the materials. The installation crew was quick and efficient did great job of cleanup. I am extremely happy by choosing Lifetime Quality Roofing. Highly recommend! -
We recently got our roof and gutters replaced on our house by Lifetime Quality Roofing & Storm Restoration.
The entire process was smooth and professional.
We would highly recommend this company for any of your roofing, gutters or siding needs! They were great to work with and we are very happy with the work that was done and the final product! -
Lifetime Quality Roofing replaced our roof this fall after a rough storm damage our roof in the spring. The process was pretty easy as they handled everything with the insurance portion of it. We were very fortunate to get a sales rep, Jaime, who knew how to communicate and help us. My wife and I are very ecstatic on how our roof turned out. Very fortunate on finding such a gem of a company.
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Colliens did such an amazing job explaining to me my roofing options. I was not really informed with before and now i am more confident. I will absolutely reach out to Lifetime Quality Roofing when I am ready to tackle my roofing needs.
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We had a fantastic experience with Lifetime Quality Roofing for our recent roofing project! From start to finish, the process was smooth, professional, and exceeded our expectations. A special shoutout to Cody Chapman, who was incredibly helpful, knowledgeable, and responsive throughout the entire process. He made sure we understood every step, answered all our questions, and kept everything moving efficiently. The crew was punctual, respectful, and did great work—our roof looks amazing. Highly recommend this company if you want quality work and great customer service!
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Shout out to Keith @Lifetime Quality Roofing for making several trips to visit our home, getting us qualified for roof damage with our insurance company, and just being an all-round good guy. We appreciate the effort, Keith! Guys like you give your company a great reputation!
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They preformed an inspection 7-10-25 and was insurance approved that day. The only thing they did was removed an old shingle from my house to checked for replacement and was told they were not made anymore so the whole roof would be covered in replacement. They were paid in FULL about 15k and as of 10-21-25 I have no roof work completed, no material ordered and have not been placed on the schedule.
So when I called to cancel the job and said I’m not happy with the customer service or lack of any communication they told me they get back to me.
A couple days later I still haven’t heard from them so I had to call again and later that day the account manger called and said they will refund me $9,500 from the 15,000 I paid because they need to be paid for the work they did, and there is a 35% fee to cancel. After I said, that’s crazy to pay that much to cancel we went back and forth and the customer service lady said she would email the agreement. Two days later I got an email with their policy stating a35% charge. I never seen that, nor had a copy or a confirmation email. I was told I electronically signed, even though I never saw that before. Then I was blown off by that manager for days, my calls went directly to voicemail and no matter how many I left no reply. I called the office and a few different numbers I found and was told someone will get back to me, never did.
Finally I had my wife call from a different number and ask for her and lo and behold she was available.
So in short, I paid $5,150.00 for them to remove a shingle from my house.
Completely unacceptable but they had all my money and I still need my roof replaced before the weather gets to bad.
They should be ashamed of taking a “customers” money without ANY satisfaction or reason for that amount to cancel. -
Keith Oliver takes care of everything and is super helpful. He makes the process easy and always offers help when needed.
Lifetime Quality has a great crew - call Keith and he’ll take care of getting the crew out to do what you need.
This company is very service oriented and goes above and beyond.
Definitely recommend!