House Cleaning reviews in Westerville, Ohio

Thank you so much Jody and Trinity for the great job, My house looks Awesome, I'm so grateful for you guys, Real World, has the best cleaning.

Shawn is absolutely phenomenal! I recently had the pleasure of having him clean my home, specifically my 2 bathrooms, and I couldn't be more impressed. From the moment he arrived, it was clear that he takes pride in his work. He was punctual, professional, and had a warm smile and introduction that made me and my family instantly feel at ease.

What truly sets Shawn apart is his attention to detail and work ethic. He worked incredibly fast, yet both bathrooms were spotless and deeply cleaned. The level of care and precision he brought to each task was evident in every detail.

Also, Shawn was respectful, pleasant, and patient throughout the entire process. He listened to my specific needs and preferences, ensuring that every area of concern was addressed. I would highly recommend Shawn (this company) to anyone looking for a reliable, efficient, and detail-oriented cleaning professional.

Melissa has been cleaning for me for a couple of years now and always leaves my house very clean. She is attentive to the areas that are important to me as well as very flexible the order she cleans depending on my schedule.

Kelly does a fantastic job keeping our house clean! The house is spotless and beautiful every time. Highly recommended RWC!!

Carrie is an artist. I don't mean that just in the sense of her ability to lift difficult grime off of surfaces. Rather, she took the initiative to re-arrange the clutter in our kitchen and bathroom counters and on our bedroom side tables that have already transformed how we enjoy our house. Carrie is everything that was promised and then some.

Thank you Mariah and Keenian! I feel confident my elderly parents have a clean and safe house now. Both of you were so kind and pleasant to work with. I appreciate your professionalism and friendliness. - Rebecca

Every step was a pleasure! Angela did a fantastic job. And she added some sweet little touches like putting a point on the toilet paper! Those things make such a big difference.

Jessica W. has been cleaning our home for a while now and does a wonderful job. She’s detailed and thorough and our home looks great when she’s done. I’d definitely recommend Real World Cleaning Services and Jessica!

I've been with Mykel Provens at Real World Cleaning for over 6 months. He does outstanding work and is super courteous and nice! My place is spotless and smells fresh after he has been here! Thank you, Mykel!

Mariah has cleaned my home the most and does a great job. She's friendly, considerate, and thorough. I trust her to help me take care of my home.

We have been using Real World Cleaning for several years because of the convenience and reliability. Keenian is our favorite because he has great attention to detail and does a fantastic job week after week. RWC takes the stress away from the daily/weekly cleaning chores.

The Real World Cleaning team is indeed world class. Kind, punctual, flexible, and clear about what they do (and don't) so we always know what to expect. We recommend them to everyone in our community who needs cleaning services and I recommend you do the same. Kris, specifically, is a rock star!

Jasmin is an amazing cleaner. She pays attention to small details. I’m always so happy after she leaves! Thanks Jasmin

Kris G. filled in for our regular cleaner and did a great job. He was professional, efficient, and respectful of our home. Even though he was stepping in, he took the time to make sure everything was cleaned properly and that we were satisfied with the results.

The two people who cleaned my apartment today were amazing. I was given the details of the cleaning services when scheduling but it did not prepare me for the end result. I stayed with my pets in one of the bedrooms so the end result was a surprise and I could have cried at how beautiful and clean it looked. The two cleaners were efficient and my 750 sq ft apartment with plenty of cat hair and litter only took 2.5 hours and they cleaned everything down to my doorframes, fridge door, and even my sink. I would highly recommend this company to any one of my friends or family.

Scheduled a Move-Out clean for Wednesday September 24th. Our cleaner, Daysia, arrived at 12:32 PM.

We were supposed to get a 30 minute advance notice on when they would be arriving, we got a 1 minute notice via text. Thankfully, I had called the office the day prior to request a 2 hour time frame of arrival, so I was at the house cleaning out our garden, waiting. She stated another cleaner was on their way and would be arriving soon. I let her into the house, she asked if I wanted to give her a tour, which we did. She said she was going to bring her supplies in while she waited on the other cleaner. She set them in the living room. I told her I would be out back working on the garden if she needed anything. I saw her a few times outside the house standing in the driveway on her phone. I had to go into the house a few times to grab items I needed for the garden deconstruction.

After 20 minutes or so, I went into the house to cool down, Daysia was sitting in her car. I assumed she was waiting for the other cleaner to arrive before getting started. I went around the house taking video for our rental company. Then I receive a call from the Real World Cleaning office stating that Daysia had started cleaning the bathroom, opened the cabinet under the sink, and a mouse had run out. We lived in that house for 3.5 years, had been working on moving out for the past 6 weeks, and had not ONCE seen a mouse or any signs of droppings, damage, etc. Of course, I was not in the house while this supposed incident occurred, Daysia was the only one there. The woman on the phone said Daysia is terrified of mice, and was scared to come back in to get her supplies. When I got off of the phone, she had come in to get her supplies, which were exactly where she had left them when she brought them in. She came in, rambled the same story the woman on the phone had relayed, while adding that she was using the high duster in the bathroom, opened the cabinet, mouse ran out, etc. If she was so terrified of mice, how did her high duster end up exactly where it was when she brought in her supplies? Wouldn't she have ran out with it or dropped it? She wouldn't have neatly placed it exactly where it was earlier before running out in "fear". I sincerely believe that she lied about the experience, but they're going to take her word. The other cleaner never showed up. Service was canceled per their pest/infestation policy before anything had even been started. And, they're keeping my $100 deposit. The woman on the phone said that they could come back to clean after we get an exterminator out to take care of our invisible mouse problem. What a joke.

I'm disabled and ended up having to spend money on supplies and 3.5 hours of the afternoon cleaning the house myself. I'm bed ridden today from the pain. I believe that either the other cleaner wasn't going to show up and Daysia knew this but didn't relay it, or that we were discriminated against because of the location of the house in North Linden. We had trash outside on the curb for 311 to pick up, not the best look, but moving out is messy.

Attached is my walkthrough video I was taking right before the office called me at 1:07 PM. Video has a 1:06 timestamp. Note the high duster that she claimed she was using in the bathroom, sat on her supplies, just as she had brought them in originally.

Will be posting across multiple platforms. Learned a lesson in staying in the house to supervise while having services.

We've been thrilled with Real World Cleaning Services. Our cleaner, Jessica Martinez is truly fantastic. She's kind, attentive to detail and truly listened to our goals for the cleaning service. I am completely comfortable leaving her alone in our home and trusting her to do a great job, which she always does. I would recommend Real World and Jessica to anybody looking for these services.

Very nice. They showed up on time, I showed them what needed to be done, and they worked hard the entire time. They really focused on getting up a lot of the dust. We’re definitely happy with the experience and glad to have a new cleaning company.

⭐⭐⭐⭐⭐

I recently had a mixed experience with this service, but I’m glad to say that they turned things around impressively. Our first visit was below average; several tasks were overlooked, and the young ladies seemed quite awkward, barely communicating with us while they chatted softly amongst themselves and giggled. However, when I reached out with photos of the missed issues, the office was very responsive and offered to send someone back to address our concerns.

Today, we had a deluxe clean, and I was honestly nervous given our previous experience. I’m thrilled to report that it went exceptionally well! The house smelled clean, which was a huge improvement since last time there was no scent at all. The beds were made nicely with the pillows arranged perfectly, and the kitchen sparkled! They even dusted the shelves and added a cute little design with the toilet paper.

A highlight was the walk-through they offered at the end to ensure we were satisfied. Melissa and Tiffany truly went above and beyond! They were not only professional but also incredibly kind to our special needs child, engaging with her and allowing her to give them hugs. They introduced themselves warmly and showcased great personalities.

Overall, I feel like they knocked it out of the park this time, and I'm grateful for their willingness to correct past issues. I would recommend giving them a try!

The staff today was phenomenal. They did a great job. They were very personable, punctual and gave the perception that they cared about their jobs. I cannot stress the point that customer service is still valuable and much appreciated in today's society. Thank you very much for the service that you've given us we look forward to seeing you again soon. I would recommend Julieth, Kris, and Kaeli to anyone! They were awesome!

She is very professional and personable. My house not only looks clean but it feels clean and that makes a huge difference to us. She also positively interacts with our dog. She's polite and she always asks are we satisfied with the cleaning that she did. She also pays attention to things. She's focused and detailed oriented, which I appreciate. Look forward to working with her again in the future.