Reviews of local pros in Wickliffe, Ohio

Jen was great and came out and gave me options on the downed branches from my very old elm tree. Because it was kind of emergency the crew came out the next day. They were awesome. John, Dakota and Tommy did a great job. They took down the branches carefully, kept me informed and did a great job cleaning up . They left me some wood and took away the rest. Thanks for helping me so quickly.

Premier Tree Specialists were professional and knowledgeable. I felt Valarie was a trusted advisor and knew trees. She gave me my options and allowed me to make an informed decision. On the day of service Raphael and his team were pleasant, efficient and professional. They made sure that the tree trimming and pruning was exactly as I wanted, checking in with me along the way to make sure I was happy. The clean up went quickly and thorough. A good experience from start to finish.

I am old enough to remember what customer service can and should be. Unfortunately... I no longer expect it and (most often) am not disappointed. That is why it was so refreshing to encounter such a truly wonderful group of people at Premier Tree Specialists, who still know the meaning of customer service and practice it from start to finish.

We had two trees needing professional evaluation. we expected a salesperson to show-up knowing little about trees, interested only in: "what can we do for ya?" Instead, Valeri, a certified arborist responded for the evaluation and estimate. She spent almost an hour with us, listening to our concerns, answering our questions and explaining our options.

When she left not only did we have an estimate we understood, we knew more about our two trees than I would have ever thought possible. Needless to say: "a wonderful first impression."

Our personal schedules delayed acting upon their proposal for three months. Once it was time to move forward we confirmed the estimate was still valid (it was) and ordered the service which included trimming a tree and treating it for Emerald Ash Borers.

The trimming crew was great. They very concerned about damage to the lawn from the large equipment, keeping it minor and to the absolute minimum. They did such a good clean-up job, except for the tree looking so much better, it was difficult to tell they had ever been there.

Then it was time for the treatment. Another certified arborist arrived a day or two later for the injection. As with Valeri, she answered all our questions and thoroughly explained what was going to be done and why.

We rate our experience with Premier Tree Service and the services they performed: EXCELLENT and wholeheartedly recommend them.

Be advised they rely heavenly on 21st century automation for their communication with both customer and crews. While it is efficient, it can "seem" a bit impersonal to 20th century customers like us. Even so, they more than make up for it with "old fashioned" in-person customer service.

Good tree removal services; provided excellent arborist information about the spruce tree I wanted removed, and removed it without damage of any kind to my property. It did, however, take about two weeks to remove the tree logs from my tree lawn, and the person who grounded the stump did not fully clean up or flatten the ground where the tree stood, but left the dirt and wood chips in a pile. Just a rake over would have helped. However, I would use this company again for any future tree issues.

Premier Tree Specialists helped with managing some of our large trees after assessing our yard in the fall. They were very courteous and appointment manageable. The associates that came to work in January were quick and also courteous.

I had a large River Birch tree taken down, stump ground and some pruning of a smaller maple.
The experience was great from sales through final invoicing. Timely response, accommodating to my schedule needs, professional team taking the tree down, excellent cleanup, timely pickup of logs that could not be shredded and excellent communications.
Only complaint I had was no communications on when the stump grinder was coming. I just happened to be in the front yard when he arrived. Did I need to be there- no. But I had some concerns with making sure the landscaping light cabling was not disturbed. .
Bottom line would I use them again-absolutely.

A huge oak tree in my backyard started to lose limbs whenever the weather forecast said "high winds today." Premier stopped by and pointed out the dead limbs that needed to be trimmed. I had lots of questions and Premier explained everything about trimming an oak tree so that I could understand. On the day of the trimming, the crew worked quickly and safely. The tree looks a lot better and the power lines to the house are now free and clear of dead limbs. I'm very pleased with Premier and will be using them going forward. A+!

This was a top notch job! Three massive oak trees trimmed to perfection by a stellar crew. The Forman, Jason, performed artistry in the air. The job took 7 hours and it was worth every penny spent. I want this crew back if I ever need tree service again!

Initially, services did not meet my expectations and I did not leave a positive review. I was then contacted by Jen the arborist. Issues and concerns were discussed. She stated she would relate our conversation to her team and also follow up in March on the concerns I had for the dogwood tree and the Pine oak tree. I changed my rating from two stars to four stars.

The entire experience was great! The staff was attentive and friendly. John and his crew did an excellent job removing my downed tree and left everything very clean. Would highly recommend!

We used Premiere Tree for some storm damage that took down part of one of my trees. They were very quick to respond. Their crew was awesome. They were very courteous and concerned about driving heavy equipment on the lawn. Their crew was amazing. They had the remaining part of the tree down and the entire tree removed and cleaned up in an hour and 15 minutes. They left the wood that I wanted to keep in the spot I asked them to. Premier‘s arborist Jen was very informative and helpful. They knew what they were doing, and took the tree down safely. I would recommend them again.

These guys were great! NO COMPLAINTS! I didn’t even have to move anything out of my driveway. They worked around everything. Very careful and professional…. I had abt a 70ft tree!

This is my second time working with Premier Tree Specialists to trim a large oak that is near my house. I greatly appreciate their expertise. They prioritized the health of the tree while balancing our concerns. The crew (shout out John!) was very nice and worked efficiently. They even took care of our leaves, which we didn’t expect!

Premier Tree Specialist was a great company to work with. The crews were careful and tidy. They had all of the equipment necessary to complete such a big job.

Premier Tree Specialists in Wickliffe, Ohio did a terrific job removing three hazard trees on my property. The trees were tightly sandwiched between my house and my neighbor's, and demanded skill, creative thinking, and some old-fashioned hard work to remove safely. John and his crew were professional, efficient, competent, and courteous, and were 100% up to the challenge. Thank you to them. I am well-pleased and am glad to recommend Premier Tree to you.

I had the privilege of having Willie & Dietrich (Black Thunder)? handle the tree services on my property. They were extremely professional, wise, enthusiastic and friendly. I applauded their work ethic! They are both fantastic representatives for your company. I encourage you to give them both raises. Excellent Work!!

Excellent service! From Jen’s initial and very informative visit (she knows trees), to the scheduling and great communication from Anna at the office, and last but not least - the safe and professional removal of two huge trees by Ian and his crew of lumberjacks…and they have some impressive equipment to help get the job done. The speed and efficiency in which they worked was cool to see, and the attention to detail while cleaning up the property when complete was appreciated. I would recommend Premier Tree Specialists anytime!

Professional, excellent work! They go above and beyond to make sure the job is done exceptionally well. Jen is definitely a subject matter expert with years experience and knowledge. I cannot say enough about how fantastic the team did with our tree removal. We will be calling them for new planting, as well.

Found Premier Tree Service when they were doing work at a neighboring home. The neighbor highly recommend the company. I am very impressed with the customer service from the original quote, working within my budget, scheduling, communication, and the completed tree triimming. John and his crew listened to my concerns and questions. Offering solutions and doing a fantastic job. I appreciate them respecting my landscaping, leaving the yard in pristine shape. Will definitely recommend Premier Tree Service.

I had my tree removed by your company yesterday. From Valeri coming out and explaining everything to me to your crew removing, I can't say enough great things! The crew consisted of Kevin, (foreman) Steve, Sage, and Davez. They were the nicest, most considerate, and skilled workers I could ask for! My tree was in a bad spot, with a pool and fence near. They took their time, and were very cautious of surroundings. They were all extremely nice, which is a definite plus! I will recommend your company with great confidence in the future! Thank you!

We recently switched from another provider whom we had been with for years. I was immediately impressed with the exceptional communication and follow-up. When the crew arrived to service our yard, they were friendly, professional, and respectful of our property. So far, we couldn't be happier and look forward to a long and healthy partnership with Premier Tree Specialists. Special shout-out to Valeri and Amanda!