HVAC reviews in Williamsburg, Ohio

Paid 230$ for nothing and they did work without asking me if I could even afford it or not and it didn't fix a damn thing ,call someone else because this guy did nothing

Very professional and prompt. Allen thoroughly explained what he did and why. Was in and out within 15-20 minutes. Would highly recommend these guys.

Chuck was very professional and came same day. They do great work at a great cost and would recommend

Quick, complete and job done well. I wasn't even home at the time!! Explained the problem thoruoghly handled well. House is WARM again. Thanks Very good. Sid

The capacitor went out on our furnace. Chuck came out very promptly and fixed it very reasonably.

A & M came out when they said they would. Diagnosed the problem; came back with the part that needed repaired, and fixed with no trouble. Very professional and knowledgable. Will definately call them again.

Very good work. Didn't have any heat and the blower would run constantly . And I called late in the afternoon but he managed to work me in that evening and had it fixed in under an hour.

I would highly recommend Kreimer Heating and Air Conditioning! They are so personal, knowledgeable and professional. They are quick to respond to your phone calls and get your problem solved as soon as possible. Great company!

Our air froze up and A & M came out that same evening. Chuck knew his stuff and had no problem with me asking a million questions.He was very knowledgeable and professional. He not only fixed the issue but went the extra mile to get up in the crawl attic to make sure air was flowing properly through all the pipes. I highly recommend A&M Kreimer Heating & Air!

HVAC service every year, does a fantastic job and always clean and friendly.

Great response. Super clean professional work.

Does great work. Very neat and clean install.

I have been using Randy for almost 20 years. He does great, timely work.

Randy came out quickly and repaired your furnace was very professional and price was more than fair!

Great experience. Appointment booked next day, was on time. Zhao identified problem and solved issue. Now ready for summer heatwave!

Huge thanks to Mercer HVAC for getting my AC working like new in a very fast time frame. Prompt, knowledgeable and honest service. Thanks Randy!

Recently hired Mercer HVAC services, when our heat went out. They were able to come out quickly, diagnose the problem and shortly after fix the faulty furnace.

Service was quick and efficient.

My AC went down so I called Mercer HVAC. Randy replied in less than an hour and showed up to service my AC that same day.
AC is running great now. FAST, FRIENDLY, and GOT IT DONE! Thanks Randy!!!!!

I used Mercer HVAC for install of the system when my office was built per my contractor. I paid for an annual maintenance plan after as well. I realized over a year later (my fault for relying on him) that Randy Mercer failed to appear for regular service/maintenance per contract (paid separately) the entire time. I reached out repeatedly and finally they showed up for a maintenance visit. They then failed to return again even after me reaching out AGAIN. It has now been over three years that I have been in my office, and I did not receive a refund of the service contract missed appointments, or the actual regular maintenance visits made up as I was supposed to have. It boils down to poor communication, unprofessional actions, and my HVAC system could have potentially been at risk for not being maintained as indicated. I cannot recommend Mercer HVAC as a result.

(I have switched to AirTech and they have been extremely professional and proactive in all care.)

Below is a copy and paste of our email transaction, which I sent to him twice. At this time I have not received further correspondence. I have also not received any refund.

(Randy’s email:
How would you like me to take care of this? Would you like me to pick up filters ?
Would you like me to refund the labor and trip charge left for the one filter change left?
I would need to go back and look at contract.

My reply: Up to you if you want to pick up the filters. AirTech utilizes/furnishes their own each time they have been out here.

Sure, you can send a check for it to the above listed (business) address.)

(ETA I have never received a refund from Mercer HVAC)

My A/C went out over the 4th Of July weekend. Randy responded within the hour. He showed up and provided the necessary fix in a timely manor. I highly recommend Mercer HVAC Services.

Mercer installed my Geothermal system over 10 years ago. They did an excellent , professional job installing it. I had them come out for a service on 7/08/2022 ( cleaning, checkup) . They arrived on time and once again did a fantastic job. I highly recommend this company , and will use them again.