Appliance Repair reviews in Willowick, Ohio

Great service, arrived within the time frame given, explained after assessment what was required to repair, approximately how long it would take, the cost, the warranty that they provide on their work. The only thing I didn't care for was their virtual secretary IE chatgpt. I prefer to speak to a person. Overall great service and repair.

I scheduled an appointment online for our broken dryer and Joey came out the next day. It ended up needing part and he was able to come back the day after to repair. He explained everything, was super nice, and the price was right. Would definitely use My Appliance Guy again!

The Dryer needed a new heating element. So I called "My Appliance Guy" to take care of the project. They did a fantastic job and were out of here inside of half an hour. The also recommended "Mighty Ducts" finish the dryer exhaust. Both companies did a wonderful job. Thanks so much.

My Appliance Guy was incredibly responsive and professional in handling our refrigerator repair. They communicated well, determined the issue quickly and resolved it in a timely manner. Would highly recommend.

Joey arrived on time and went right to work diagnosing the dryer problem. He was very efficient and cleaned everything out from the inside before reassembling the dryer. Great service & customer care. Will definitely use company again.

Joe and Allen did a great job fixing my GE profile freezer and water dispenser issue today. Joe came on Monday and was able to diagnose the issue, had the parts ordered, and called me Tuesday evening to let me know that the part was in. It was all fixed by early afternoon on Wednesday. I will use and highly recommend My Appliance Guy for future needs.

My dishwasher wasn’t draining and after a few home remedy attempts it was time to call in the professionals. I Googled appliance repair and My Appliance Guy had really good reviews. I reached out to them and once we connected Joe was out at my house the next morning. He ran diagnostics and determined it was the water pump. He had a new guy with him and Joe was definitely showing him the ropes. I thought the estimate was fair and liked that the $99 diagnostics fee was put towards the repair work. Not all service companies will provide such courtesy. I was told the part needed to be ordered and it would be the end of the week or early the next week but to my surprise, Joe called me that same night and was back at my house finishing the repair. Next time I need help with any of my appliances - My Appliance Guy will be my first call.

I was so pleased with the service I received from Joey "My Appliance Guy" today. It was my first service from this company. I appreciated particularly the prompt return calls and follow-up repair! He was polite, knowledgeable and solved my concern and would answer any question I had about my refrigerator. Joey also had a more recent employee, Allen with him who was interested and personable. I would definitely call this business again if I needed it for any appliance.