HVAC reviews in Bethany, Oklahoma

If you want things done the right way, I would reccomend choosing KMS. They are an expert in their field and are dedicated to making their customers happy. Everyone on the KMS team are professionals!

This is honestly one of the worst companies I've ever had to deal with. I had a good history of them working with me in the past. They installed the original geo unit in my house so I have continued to do business with them just based on familiarity alone. About 10 years ago, we had a misunderstanding about payment method after installing a new external pump. They used the card on file which was expired after I told them to bill me directly and not by my card on file (I was between debit cards at the moment). This eventually resulted in a late payment. Never went to collections. Following year, I scheduled an appointment, tech came over and serviced my geo. After service, he told me he had orders to collect cash payment for the service. One of the few times I actually had that much cash on me in my life. Wasnt happy that fact wasnt disclosed until afterwards, but I collected my receipt and went about my day. About 6 weeks later I received a nasty letter saying that they were going to take me to collections on the payment that I already paid in cash. I call them, tell them I have paid that bill, in full, the very day of service. I was asked to take a picture of the receipt, and send it to them. While doing that, I realized that I actually overpaid (according to their invoice) by $1. Lol. After sending the pic of the receipt, I jokingly told them how i expected that overpaid dollar to be returned to me. Later, that year...I called to have the geo serviced again and was told that they have a no service tag on my address due to late payment. Honestly, I didnt even argue with them. I didnt want to waste another minute of my time on them. These people are clowns. Everytime someone came out, it was always a different person and it seemed like every tech they sent out knew less and less about the unit. I took that all in stride. Despite the high cost service calls. Or the fact that their techs would charge me extra on labor, and even it out by undercharging me for freon (more money in the techs pockets that way but all the same to me). Their record keeping alone tells you how the rest of their company operates. There are better options out there. Willing to bet a high percentage of better options.

Used this company to check our new water heater that wouldn’t stay lite. They were so professional and kind. Diagnosed and replaced a defective part on the water heater. It works great now. I would use them again no question. Great company!
Peggy Harris

KMS was recommended by a neighbor. Fast service, fair price and friendly staff. We will use them again.

Although this was the week of New Years Eve, the schedular was able to assign Jason to repair our heating system the day following our request. Jason arrived early, inspected the system and quickly identified the need and was able to repair the heating system before noon. He was polite, friendly and professional.

These guys went above and beyond to make sure I was completely satisfied. Even months after installation Casey came back to change thermostats so I could connect to OG&E smart hours. I appreciate their attention to customer satisfaction and their integrity.

K&M Shilingford is the very best of the best for your all your plumbing needs. I am not your average customer. I’ve been a remodel contractor for many years as well as a maintenance manager for a local school program that had three schools and senior maintenance for a Tulsa county housing program. So if I call for help it’s because it’s an issue that has me flummoxed. Today I had an issue with a brand new water heater that I installed. I’ve installed hundreds of water heaters in the past 30 years and probably right at a hundred just in the past 3 years. So I’m quite experienced with many types of water heater. I couldn’t get it to work. They sent a technician out who within 30 minutes had it working. This is because they are the best most knowledgeable plumbers I’ve ever worked with. When I managed three schools I hired them as the subcontractor for all of our most complex systems. Whether it was the typical HVAC or the most complex system that combines HVAC with the plumbing, geothermal systems. I am telling all who read this that they will without any doubt fix your issues. They are the most economical company, they are all professional from The office to the techs. They will never charge you for something you don’t need and will fix it right the first time and not need to return for the same issue multiple times. They will diagnose your systems accurately every time and if they suggest something it’s because it will save you time and money in the future. As a contractor I typically am under budget constraints that are much more stringent than an average home owner. K&M has always met my prices. Are they cheap? No!! They are fair priced with services that exceed their prices. If you have a tech that is knowledgeable then they fix it and it doesn’t breakdown again. I’ve never had one problem they had to come back for due to their workmanship. Please if you’re tired of guessing who to call , especially in an emergency, call K&M. You won’t be disappointed.

We had a technician from K&M Shillingford replace our 75 gallon water heater. Their quote was very competitive and the installation work was done quickly and correctly. The city inspector just came and approved the work, saying that he was impressed and pleased with the workmanship that he saw. We are very pleased with our experience with K&M Shillingford.

K&M Shillingford helped us get our water heater working again after it had been down for several days, and the company who installed it couldn't fix it. The service reps were so personable and made the experience painless. Kudos to Dale for taking such great care!

I highly recommend KMS. Our AC at our business went out yesterday late afternoon. We called them at 4 pm, they answered right away and had someone out at 9:30 am next day. AJ had it fixed in less than an hour. Replaced the capacitor and blown fuse. This is the second time we have used KMS and are very pleased with everything.

Customer service is not good at all! They do not keep you informed on the service they are providing.

K&M Shillingford installed our geothermal heating and cooling at our ranch and it works fine. They have serviced our traditional heating and cooling units here at our house in Tulsa and they have found and corrected problems from another company. I am always satisfied with their work and the good crew they have.

I had to have my solar hot water panels removed, because I have to get a new roof. They did an excellent job. They inadvertently switched off my thermostat to my heat and cooling. They came right out and flipped the switch back on, and I was grateful. That's something that I could have done, if I knew about that switch, and they were gracious. Thank you for your assistance with both issues.

Alex and Brent came and installed our hot water tank. Both of these gentlemen were so kind and courtesy. Alex and Brent were a pleasure to have in our home. They both did an excellent job on installation of tank.

Our school has used KMS for many years now and have never been disappointed. They have done their best to work us in promptly on emergency calls. All of their employees have been very professional and quick to solve the issue after arriving. Very impressed by the employees and the HR department who finds such good candidates consistently.

Two service trips on the same unit. First trip was by an inexperienced tech who installed the wrong part then finally was able to locate the correct part (maybe) and had his supervisor instruct him over the phone how to connect the part. Second trip was to address the issues that probably caused the first problem due to a heating element coming on during the A/C cycles. That was disconnected after having eliminated all the other possible causes. So now, over $1500 later, I still have to have someone come out and reconnect/replace the heating element. I can promise you it will not be KMS!

KMS did an excellent job on our furnace and AC replacement! Everyone was knowledgeable and very kind. They all went above and beyond to make it a great experience!

I had called a couple other companies to try and fix my problem with my hvac, but with no success. When the tech from KMS came out he immediately spotted the main problem and several other items. After ordering a part he was able to fix it for a very reasonable price. Highly recommend.

KMS lead technician, Armando, showed his ability to solve 2 unrelated technical issues which were exposed by the recent extreme cold temperatures in Tulsa. We really appreciate having him on our team to keep our HVAC & humidifier systems in optimal working order.

Additionally, we want to emphasize that our recently assigned KMS project manager, Casey Johnson, has been our catalyst for finding significant insulation issues which caused humidity problems for 10 years. Casey not only found the insulation issues but also helped us find the solutions and helped us while managing through the corrections. Casey looked outside of the box without being concerned about selling us equipment.

I enjoyed Stephen. He was courteous and took care of my system.
Thank you.

KMS is great! Super fast! Couldn’t believe they ended up making it same day! Repaired our heater in about 1 hour. Reasonable rates. They are the only heating & air company we call.