Reviews of local pros in Claremore, Oklahoma

Everyone was very professional. They gave me a great price and showed up when they were supposed to. They did their work efficiently and left everything clean and made sure I had everything I needed.

We recently bought a house, that had about a year and a half old AC unit in it, which was installed by Vickery. About 2 months into living in the house, our AC unit started not working well. We called Vickery, which the office lady wasn’t very professional & was very rude to schedule a time for them to come.

The tech who came over was very nice. He went to work on the unit and then came back in and had to put 6.2 lbs of Freon in the machine. He stated that there was most likely a leak but was unable to locate it or so he said & he said he’d have to come back out and do a leak check which would be another couple hundred dollars after we spent 700$.

We decided to hire someone else for a second opinion because a month later it started getting warmer then what it was set at inside the house again. The new company came over and located the leak within a few minutes and repaired it. The problem was the welding from the inside Unit that Vickery installed.

The previous owners of the house also tried to contact the owner of the company multiple times and was never able to get a hold of them.

I would not recommend them unless you are fine with paying a bunch of money over and over again to have a simple solution fixed.

Vickrey sent Chou Yang to put my air conditioner back in service because I asked for him specifically. Chou has tested and maintained the two AC and heater units in my house for three years under Vickrey's seasonal maintenance program. Chou and I discussed maintenance costs versus replacement costs months ago. He checked the inoperable unit, found a low-cost fix to get it going and confirmed that it was still performing well. The unit does not need to be replaced at this time. Whew!

Like he fell straight out of heaven! With his analytic mind coupled with his years of experience, Josh H has been just the person we've needed to solve ongoing issues with our HVAC system!

The first was a year ago when Josh helped answer a complex question regarding ductwork in our crawlspace, saving us a huge expense!

The second involved ongoing humidity. For many years, we'd experienced high humidity in our home. To combat this, 6 years ago another HVAC company recommended we purchase a different sized HVAC system. Even with this expense, we've continued to suffer with high humidity.

Because Josh had been such a great problem-solver before, we recently called Vickrey to assess what could be done to make our home more comfortable. Although the type of system we'd purchased is not one Vickrey installs, Josh worked to enable a function on our system which we were never made aware of by the installing company. This prioritizes dehumidification! Whaaaat?!!! For 6 years we could have been using this, had we known! This alone has significantly helped lower the moisture. While he was here, Josh studied the layout of our system & was able to devise a way to add a dehumidifier that would couple with our current unit, in case we felt the need to further reduce humidity.

So grateful for the old-fashioned integrity and genuine care that
Vickrey has provided! Just wish we'd discovered them sooner!

I have been a customer since 2020. I recently had an issue with my AC and Travis came out to fix it. He listened to me and was able to diagnose the problem and fix it completely. I appreciate his attention to detail. In addition to Travis the office staff was able to work with my schedule for the service call. Thanks to everyone at Vickrey.

They told me my service call would be $ 79.00. The man was here two hours. He told me what work he had done. Would only be around $250.All he did was repair a small leak and recharge the system. Two days later I got a bill for $ 784.00 . Do not use this company. They will rip you off. Now I'm getting sarcastic hand written notes on my bills. Because they don't think I'm paying off their outrageous bill quick enough. They are unprofessional and will charge you 3 times what they tell you. Then treat you like you are the one who has done something wrong. I am a disabled old man and they completely took advantage of me and my wife who has been battling breast cancer for the past 2 yrs.Do not trust these people. They will lie to you and then send you an outrageous bill. Far more than other companies. The one time that I did try to explain that I couldn't pay the bill all at once. Because my wife was going through chemo for breast cancer. The lack of humanity and compassion was appalling. I was told that it wasn't their problem. I'm in my 60s now and never dreamed I'd see the day that humans. Cared more for that all mighty dollar than a woman's life. I hope that you all, don't get those pearly gates slammed in your faces.

Bought a new system and asked for a specific thermostat brand, had a few glitches, but Vickery and their service team responded quickly to make it all good.

My Samsung mini split failed after 10 years. It failed on a Friday and Jason was able to get me a new Mitsubishi installed on Monday by 1 PM.

Quick, friendly service. Technician was thorough and explained everything in detail. Fairly priced. They came recommended to me. I highly recommend them to you.

Vickrey has always taken care of my families needs quickly and thoroughly. Would highly recommend! They have always gone above and beyond.

Got scheduled with Victory Heating and Air yesterday, and they had our system installed today. Super fast turnaround. Josh was great—showed up on time, knew what he was talking about, and was easy to work with. Fair pricing and solid customer service all the way through. Would definitely recommend.

Good Morning, I wanted to reach out and shout out to the rooftops about the recent service my wife and I received from Vickrey Heat and Air. From the moment I reach out to Robin to the simple task of giving a quote with Josh to the installers (Chad and his team) , everyone was on time, and communicated every step of the way! An AC system install is a huge investment and very few of us understand what goes on in the process. Let’s face it, the majority of people just want their home to be comfortable in the hot and the cold. Josh listened to our needs, and built a plan for an efficient and comfortable system and communicated the how and when. Chad and his team were super nice the entire time they were in our home. Again, he communicated every step of the way and made my wife feel very safe while they were in and out. Chad literally walked me thru everything they were doing from tear out to codes to install and completion. I would recommend Vickrey for all your heat and air needs. I know we will.

Matt has helped us several times and is a really nice young man! Very respectful and knowledgeable.
Matt, thanks for helping us out this weekend with our heating system.

Our technician was punctual, polite, knowledgeable and very thorough. We’ve continued to enjoy good service on maintaining our two units. Vickrey is a reputable company and happy we chose them over 10 yrs ago.

Matt did a great job quickly, explained what he found well, and was professional, friendly informative.
The scrubber light bulb was burned out and under warantee. Please call me when you order a new bulb to be installed.

Great response time, tech called me when on his way. Checked my system thoroughly and was able to get me back up and running. My system is old and limping along, Vickery gave me some great options and discussed what pros and cons of each were. When the time comes to replace my system, I’m calling Vickery!

They did a great job addressing our issues and it didn't cost a thing. They worked hard to get the manufacturer to eat the cost instead of us. Tyler is very knowledgeable and has great customer service skills. Overall we had a really good experience.

The group of guys that did my install were awesome!! They answered all my questions with confidence! I would strongly and highly recommend Vickrey to anyone thank you for being so easy to do business with!

The 2 young men were friendly, courteous and professional!! They took care of business and checked out a supply line that needs to be replaced. Great job guy's!!!!

Eak was very personable and informative. Since the cold stretch in Jan. 2026, I've had excessive noise from my geothermal unit. Eak took care of the problem and answered all of my questions. I've been with Vickery since 1996, so obviously they have done well by me, and I have a maintenance plan that reduces the cost of a service call.

Called Vickrey out to check HVAC unit before winter usage, after their office had highly recommended their annual service program (which would cover having a tech to come out and clean the HVAC unit twice a year and change the filters). Before cleaning the unit and changing either of the return filters, the tech suggested that I not use the heater because some component (heat exchanger??) was rusted, that would cause carbon monoxide to be released into the house.
I got a quote to replace the unit from multiple companies. Vickrey was not the best quote, so I went with a competitor’s bid. As such, I called Vickrey and advised that in light of replacing the HVAC unit through an alternate company, I would not utilize the semi annual cleaning program of Vickrey and requested a refund, since no service was provided. I was informed that a message was being left for the owner, regarding my request. After two days, I missed Travis Vickrey’s call. When I attempted to call Travis Vickrey back, I was informed that “per the owner,” the credit card charge would stand. I questioned that response because no service was provided and no filters were changed, contrary to the tech’s notes. Her response was “well, the charge is going to stay.” No room for discussion for resolution.
I had already been warned not to use Vickrey, and this is what I got for not heeding that advice.