All reviews for N2 Appliances

Shawn is great! Very knowledgeable, friendly and made sure to clean up where he worked. He showed us the parts that needed to be replaced and explained what each one was for. We will definitely be using N2 appliances for any future appliance repairs!

Have come on two separate occasions to fix our dishwasher but work on all types of appliances. Appointments are made quickly and they do a fantastic and very thorough job. I will never call anyone else. Excellent.

Dedicated and honest. We have a Thermador double oven, and it’s difficult to find a repair company with the experience to assess and repair. Shawn saved our Thanksgiving! He accurately diagnosed the problem and ordered the part. The company kept us updated on shipping and the same day they received the part, they called to schedule an appointment. Shawn arrived on time and efficiently repaired our oven. Today is 11/21/25 and the techs are working 12 to 14 hour days to make sure their customers have working ovens before Thanksgiving, ours included. Thank you again N2 Appliance, you are our trusted company, for any other appliance repair.

We connected with N2 via the Yelp app and scheduling was simple.

The issue was a longstanding frost issue with the Samsung french door twin zone refrigerator. DIY defrosting was not successful for more than a week or two.
Samsung refrigerators have this issue consistently.

Orig purchase date: 9/2013.
Issue since summer 2018.

Things to keep in mind are: you need to completely defrost the unit (24 hours or more) for diagnosis. Otherwise it's a challenge and the technician will have to reschedule.

Andrew arrived within the 4hr window to diagnose and quoted a fair price for a heater and dual thermostat replacement.

Within 4 days they were back for the repair. Andrew was very helpful and accommodating during both visits. He always had a respirator mask on and was very respectful of social distancing standards. He was knowledgeable about refrigerator repair and patient with completing the job thoroughly.

I'd recommend N2 for further appliance repairs.

Someone tell the reception lady that Waterloo Road is Edmond. Refused service as said it was to far. Moore is to far from your office not Waterloo Road.

Tried to schedule two different services online through their websites and both times no one showed up, and only one time did they try and reach out saying the tech was gonna be late, even though he never showed up. If you're going to have an online appointment system, make sure you keep up with it, or don't do one at all.

HORRIBLE follow-up after initial visit to diagnose the problem. Left many messages asking for a return call to no avail. I finally had to call the manufacturer with my issue because the warranty had expired waiting on the parts. Luckily, the manufacturer moved my service ticket to another provider so I would be covered. This company doesn’t even have a physical location they work from. I tried going by there and it was an executive suite. The receptionist told me they are rarely in the office. Save yourself some trouble and find another more reputable provider that actually answers their phone.

Be careful with Shawn. First he would say it will take him a full day to fix your appliance. Then he gets there and he would fix it in an hour or two but charge the full amount as if he would spent the whole day. I would not recommend this company. Very shady.