Home Services reviews in Edmond, Oklahoma
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100% would recommend!Jeff did a great job for us and Mary was super communicative about every step of the way! They were able to help us out when everyone turned us down.
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Artisan Handyman (Jeff) did two jobs for us. He installed a backsplash and then installed two fans for us. He did great work and they are awesome people to do business with. The cost of the work was reasonable. Will use them again for any future work we need done.
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Artisan Handyman were wonderful communicators in process of making appointment and getting the work done. My front door frame had water damage and was repaired very well. Also, a transition area from bedroom to bathroom on flooring was completed.
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This company WILL NOT provide licensing and insurance information upon request even though they advertise it on their website and Facebook page. Mary, the "office manager" and wife, pressures you for payments, giving you no time to review what's being invoiced and gets nasty with you when you question absolutely anything. To be clear, we tried to be amicable with this company however, they duck and dodge the moment you find out what they're really doing. I never wanted to make this a public thing but they failed to address any of the situation or make any attempt to make it right. They only email me to suggest that I remove my review but respond to nothing else.
We hired Jeff to complete some work for us at our home in Oklahoma City an he said he had no problems at all with doing everything that we hired him for. Jeff had been paid two of the three installment payments and two change order payments...adding up to be a little over $43k. He didn't complete the work that he was paid for and what he did complete was shoddy work. He not only didn't do quality work but he also messed up existing items that otherwise wouldn't have needed replacing. We are spending well over $100k to fix the work that he did incorrectly and half-way. We were scheduled to meet with Jeff to go over the progress and were traveling from California to do so. 30 minutes before our scheduled meeting, he said he couldn't meet that day because he wasn't feeling well and his blood pressure was high. I sent an email to him asking for a conference call and to go over everything since we weren't able to meet. He flipped out and then his wife flipped out. The wife, Mary, told me that Jeff was ordered on bed rest and would not be available for several days. However our security cameras on the property caught him at the house moving our cameras to where he thought we wouldn't see or hear what he was doing over the next several days. He also unplugged and tampered with the actual security system itself. Unknown to him, I was able to still lock them out of the house and get the security system working again. All of the video footage of everything that he was saying and doing was processed on a backup server that he wasn't aware of. Jeff and Mary also kept materials of ours at their house that they never returned. They never refunded any of the money that they were overpaid. They state on their website and Facebook that they are licensed and insured however failed to provide any of that information upon request. They can't handle much of a work load at all let alone a simple request to add anything. Instead of saying that he doesn't want to do it, he will agree to it and just do it wrong because he is mad about it. But he'll still take your money for the changes. -
As the owner of a property management company as well as a residential and commercial real estate company, we count Artisan Handyman one of our first calls. From minor repairs to replacement/installs to full renovations, Mr. Richards has handled them all efficiently and expertly for the past 4 years running. If you value quality workmanship, professional service, and a skilled tradesman this is your team.
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Mary and Jeff at Artisan Handyman provided me outstanding customer service! It is evident Jeff has many years of experience in his trade. My home required work to prepare for selling. He explained his processes as he proceeded. I am extremely pleased with the final outcome! Mary was responsive to questions I had and communicated very effectively! Great team to recommend for your next home 'fixes'!
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Jeff repaired several areas of water-damaged sheetrock in our church, replacing stained sections and expertly patching and finishing the walls. Because the surfaces had a smooth, no-texture finish, the work required extra skill—and Jeff’s craftsmanship truly showed. You can’t even tell where the repairs were made; everything looks just like it did originally. We were so impressed with the quality of his work that we would confidently recommend him to anyone needing repairs.