Electrical reviews in Tulsa, Oklahoma
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We had an outstanding experience from beginning to end! Communication throughout the entire process was very clear, the project was completed timely and correctly, and the peace of mind this generator provides makes it well worth the price. Cristian our OKC installation manager is the MVP! He is extremely professional, pleasant, knowledgeable, and went very far above and beyond to make sure we had an excellent experience with the installation of our generator.
Update: We just had our first annual maintenance performed by Chase and Brandon. They did a fantastic job! We continue to be very happy with our experiences with Generator Supercenter. -
We are delighted with the team effort by Kyle, Aaron, Hunter and J.W.!
The selling process was smooth, clearly laid out and accomplished by Kyle!
The installation was well coordinated and expeditiously completed by Aaron and his team!
We are patiently awaiting the City’s inspection process to complete so we can be protected!
Many thanks!
John and Mary Shivel -
The whole experience was great. Communication from sales, estimating, install and final setup was outstanding. Really appreciate the professionalism of the electricians, Logan & Anthony and plumbers, Tyler & Trey for install and the final setup electricians, Brad & Hunter.
Thank you for helping us stay powered up! -
Brad, Aaron and Hunter, thank you!
The guys did a great job with the install. They were very professional, explained everything well and respectful of our property. This process has been seamless. Highly recommend! -
Aaron and Hunter did an awesome job,,they both were very polite,,answered all questions that jack and myself had..the yard was also cleaned before they left. thank you for sending two good workers. THUMBS UP to both workers.
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Great folks to deal with. Our Generac unit has worked great the few times it has come on during the last 8 years and the service personnel at the Generator Supercenter of Tulsa have kept it running like a top.
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Brad and Aaron did a 5 ;+ star. Install of my new generator, very professional job from start to finish
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Brad and Aaron did a super job with the initial install. They answered all my questions and I believe they installed the generator for reliable emergency power. Great work guys.
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Aaron and Brad installed my generac 14k whole house generator today. They were very professional. They went though each step of the process and explained to where we could understand the entire process. We are very pleased with the work that they did. Would recommend generator super center to anyone.
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Bryce was incredibly knowledgeable, efficient, and cordial. I will ask for him in the future.
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Helpful ✅️
Easy to communicate with ✅️
Great pricing ✅️
These are the kind of folks that fix a problem in a snow storm. You should check them first for all your generator needs -
These people are the best at making their customers happy. They installed an 18KW whole house generator with transfer. They were great at communicating with me all the steps involved in the installation process and the installation teams for Electrical, Plumbing, and Tech services have been great to work with, very professional, very polite. I'm glad I made my decision to do business with them.
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Aaron and Brad communicated their arrival time on installation day and worked in the rain to get this installation complete. Excellent service and communication to be sure that customer preferences were addressed. VERY happy with this installation team and the installation itself. If this is any indication of what we can expect from Generac and their services in the future I feel like this is a great investment in our new construction home.
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Our overall experience with Generac Supercenter of Tulsa was positive. During my initial visit to the office located on E. 41st Street in Tulsa, I saw several displays of equipment. Anissa at the front desk alerted Garrett to my presence, and he soon came from the back. He explained in layman's terms what I was looking at and how it all fit together. I asked for a home visit by a sales consultant. Kyle, the sales consultant, came out in August. He spent an hour or so answering my questions, surveying the property for location of the generator, as well as the gas and electric supply. Kyle recommended the 22kw generator for us. He said that a new electrical panel would need to be installed, which I knew already since it was a vintage 1959 Zisko panel. Kyle put a pencil to it all, even including an extra $300.00 in the event that I chose to bury the gas line as opposed to mounting the pipe to the outside wall. We agreed on the price, choosing the 22kw over the 20kw because the larger unit was on sale and cost less. Installations were booked out several weeks, so the installation didn't occur until the last week of September, 2024.
Diego, the journeymen electrician, was in charge of the installation. His crew of young men worked well together. J.W., an apprentice electrician, worked on dismantling the old Zisko panel, while Hunter wired up the outside. Cameron assisted ably, as did Brad and Aaron. Tyler, the plumber, and Tré, his helper, were both low-key individuals who willingly accepted my decision to locate the generator in a spot farther from my living room, thus requiring more work for them. Generac Supercenter pulled the required permits from the city of Sapulpa, the cost of which was figured into the total price. The inspector seemed pleased with what he saw, and slapped a green approval sticker on the gas pipe and left. After the unit was installed, a follow-up appointment with Michael came last week. He installed the monitoring unit on the Generac since we opted for the continual monitoring program. Michael did the job and told me that I'd be able to download the Mobil Link and connect to the system thereby enabling us to monitor our system wherever we are. I didn't do this immediately, as I wanted my wife to be with me so that we could both see how the app works. Well, it didn't work because the monitoring unit Michael installed was faulty. That necessitated another call to the office. Anissa's telephone skills have improved since my first few calls. She's more vibrant and sounds more invested and willing to help. She transferred me to Ashton, Garrett's brother. Ashton was affable and set us up for someone to come out today, Monday, October 7, 2024, to replace the faulty monitoring unit. The window was noon to three. Sometime after 2:00 p.m., I called the office and Anissa connected me with Garrett. I explained that I wanted my wife to be able to monitor our new Generac on her phone using Mobil Link. Garrett, as patient as Job with my questions, explained that my wife would have to log into Mobil Link using my username and password. We had that done by the time Aaron, yes, the same Aaron, arrived to replace the monitoring unit. After replacing the unit, Aaron patiently explained how we would activate and use Mobil Link to monitor our Generac.
I have but two recommendations for Generac Supercenter of Tulsa. First, tell any hands crawling under a house in a crawl space to beware of cables and landline telephone lines. Mine got pulled loose. Caused a few days of needless grief with Cox Communications. My second recommendation is to instruct the person installing the monitoring device to make sure it works, and assist the customer with setting up Mobil Link before leaving. For the price you pay, it'd be a decent consideration. Besides that, it would eliminate phone calls to the office as well as requiring another truck to roll back to a residence. You asked for a review, and I promised you a thorough, thoughtful one. You told me to call with any questions or problems. I will. Thank you. -
Bryce B did an excellent job of getting my generator back to communicating with the monitoring center and my phone. Thank you so very much.
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Aaron & Brad did a fantastic job on my generator installation! Great communication, ensured all involved were aligned on the plan, took great care of the work area, & completed everything ahead of schedule. Thanks guys for a great installation experience!
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Our visit with Mike was very pleasant. He was very kind , communicated the info we needed and was non pushy, which we appreciate.
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It has been a great experience. They have been great communicators and very friendly. We are moving forward with them because of this experience
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We had an excellent experience from quote to installation. Tim, Aaron, JW, Diego, and Brad did an amazing job representing GST. They arrived on time, worked quickly, and cleaned up after themselves. I can’t say enough about their great personalities and professionalism. Thank you all!
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Mike the service manager is the best.Made sure everything was taken care of. He always calls when he says he will and makes sure the problem is fixed. Thank you so much for your great service.
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Absolutely the WORST experience I’ve had with a company before! Paid for a monthly monitoring system of which they did none! I’ve replaced the same part 3 times now, everytime they come out it’s something different they try to say I need. I have not had a working generator since Feb!!! All they do is nickel and dime you and nothing ever gets fixed! Oh… they are also going through bankruptcy so there’s that!
Absolutely do not use!!