Landscaping reviews in Tulsa, Oklahoma

4.6 based on 1436 reviews Back to the listing
    5

    Punctual, professional very thorough excellent job mower clearing brush debris! Always makes sure you are happy. Highly recommend!!

    5

    Demetrius did my lawn last summer and requested him this year. Very friendly. Always had big smile and does a great job!! Nobody would be disappointed with the quality of his work. Very pleased.

    1

    HORRIFIC EXPERIENCE! Both lawn care providers (I cancelled the first one due to lack of performance) were absolutely horrible, unprofessional, did not show up on time on multiple occasions AND the last one didn’t cut my yard yet I was charged! The “customer support” refused to give me a refund and I ended up having to dispute the charges with my bank. I HIGHLY SUGGEST THAT YOU DO NOT USE THIS SERVICE! You will be disappointed as it is a WASTE OF TIME and MONEY!

    UPDATE:
    I received a response to my review from a “Kat” who asked me to send an email so that she could fix the issue. LIES! I emailed “Kat” only to receive a message from “Francis” that I still would NOT receive a REFUND! Interestingly enough, in reading the other reviews, a refund WAS issued to another dissatisfied customer! So, why is that LawnStarter? Do you only offer refunds to people who are NOT persons of color?? In ALL of the communication I received, I was told that refunds are against company policy!

    Well, I will continue to share that not only does your company offer POOR SERVICE but you also participate in racially bias business practices! Your business will NOT flourish by treating people this way! You should be utterly ashamed of yourselves!

    1

    Was found driving by the house, did not even stop, and did not service the lawn. We had been waiting all morning for the service, and they claimed they would not because our dog in the backyard. They did not even stop at the house. We had waited all morning for someone to stop by and we would have been MORE than happy to quickly and nicely put the dog inside. That was the plan all along. They didn't even knock or stop.

    1

    I wish I had read the lowest ratings before I used this out fit. The first guy dropped out. The second guy up-charged (tall grass) without saying a word and did a sorry job of mowing. He did not honor my instructions for mowing grass tall - so there wouldn't have been a need for "tall grass up-charge." The next occasion we were postponed 2 times. When he finally got here he left big heaps of cut grass in various places in the yard. Most crews will cut and blow excess to the driveway and pick it up. Not this guy. Which in this case wouldn't have mattered because he left grass all over the driveway and sidewalks. The problem is these are all "contract" people cutting for this outfit. They are subcontractors. No skin off their nose if they do you a bad job. He also left his "starting fluid" can in my neighbors yard. Not very nice. Save the frustration. Choose a local company or individual.

    1

    Was quoted for 47 dollar mow and was told that the person mowing the yard would contact me before starting. I received no communication with the mower before he left. I asked for the yard to be cut short and it was not. There was a patch not mowed even though I marked on Google maps what area needed mowing. Two weeks later I receive a notice that I was charged 95.99 because of a long grass charge. Apparently its ok to double charge people who's grass is higher than 6 inches. Communications with in email was the best. Service on the otherhand was a joke. Would not recommend to others. I see they have some 5 start ratings which makes me believe these are family member reviews. The future of lawncare my foot .....

    5

    Great service. Always reputable companies and quality work

    1

    We tried for 2 weeks to get someone to mow our lawn. Customer “no service” was of no help. Most of people I spoke to were difficult the understand because of their heavy accents. They did not understand what I was saying. They never showed up to mow our yard. They kept saying because of “multiple problems”. First they couldn’t find us in their system, then they could find no one to mow our yard. They continued to reschedule without notifying me. If I could give them no stars I would.

    1

    Customer service is HORRIBLE! I scheduled my first lawn cut, was asked if a two day window was acceptable, ok...all good. Was out of town, had folks coming to the house for the weekend, so scheduled a cut for Wed....maybe Thursday. (they had said 2 day window...1 day before, or 1 day after...terrific!) Nope....it's now Friday afternoon, NO ONE has shown up to cut my lawn, no call, no nothing! What a JOKE these people are! NOT HAPPY.

    1

    They were one of the worst lawn care company’s I have ever used. 90% of the time they were 3 days or more late. Trying to get ahold of them was close in impossible. They were to be here over 5 days ago never showed up and now have me on the schedule for 2 weeks from now, needless to say I’m so done with them, looking for a new company. As an FYI they pay $20 for the first review so I’m sure most people take them up on the offer, which I did and gave them an excellent review on Nextdoor neighbor. What a mistake. So,if your looking for a dependable company RUN don’t walk away from this place, absolutely horrible…

    1

    The mowing was fine, no issue there. The unprofessional way they have dealt with property damage is absolutely unacceptable. The crew broke the front door window after a rock launched from weed whacking and the crew member did not even attempt to acknowledge the damage. I watched him do it, approached him and asked that he make note of the damage so that info was there when I made the damage claim. After 6-7 weeks there has been zero resolution and every time I call the support rep has no info regarding the damage despite my diligence of sending photos upon request numerous times and paying for the repair in the meantime. They even tried to accuse me of lying about the damage which means the crew members never reported the incident. I am so dissatisfied with their customer service and cannot believe how this company has been attempting to avoid responsibility for this long.

    2

    I had multiple instances where a job was marked as complete even though no one had even shown up to my property. One such job was an extra tree trimming service that I paid an additional $90 for. The job was never completed, though the crew claimed it was. Also, nearly every time I had a service scheduled I received a message saying that they were unable to do the job that day due to "personal issues" and that I had been rescheduled. I can understand once or twice, but this happened for nearly 75% of my services. I'm still working with customer service to receive a refund for the incomplete services. Working with the customer service rep was the only positive experience I had with Lawnstarter.

    5

    I have been a customer with LawnStarter for over a year now and I am very happy that I found them. Demetrius always does a great job. He is very communicative and flexible if I need to change something in the schedule. I would recommend them to anyone. It’s nice to have one less thing to worry about. Thank you!!

    5

    I haven't used LawnStarter but my mom uses them in Tulsa Ok and this Review is Via her thoughts. I do all of her online technology from Missouri . This company has been amazing to my mom. So kind to her and always lets her know when they are coming or if there's a change in time. They do an amazing job with her lawn, cleaning up and not damaging her plants etc. Has been using them for over a year and can't say enough great things about them.

    5

    Casey and crew did a great job I recommend them hard-working professional do anything to get the job done

    5

    I would recommend this crew as they did a great job!

    1

    Used this service for my elderly mother because I reside in Texas. TERRIBLE customer service. There was one period of 5 to 6 weeks where scheduled appointments were not kept and the lawn literally grew out of control. Customer Service was useless. After this was finally straightened out I got two cuts and was charged long grass fees that were equal in charges as to price of the cut. When I signed up I was told the long grass fee was $13. I finally cancelled the service and will never recommend it to anyone.

    5

    This is a great service, Easy to use And a fair price

    2

    It would have been one star but the guy who showed up to mow was cool and custom service was respectful. But their app barely works and I said I needed my backyard mowed not the front, first time everything went well but then they just randomly sent someone over when I wasn't home, they mowed just the front and tried to bill me $50 for it, I explained I never asked anyone to mowed the front and they took it off my bill. At least the neighborhood kid who keeps asking to mowed my lawn, asked first.... Good business idea but it takes more than just good ideas to start a company.

    5

    I actually worked for them and used the service as well. I honestly think the gentleman that came to my house I'd rate him 5 stars. Very knowledgeable and lawn starter I've been with 4 yrs there understanding they work with you I think their becoming a better company each year.

    1

    Terrible service. Never did our first business with them. They never showed up. That morning he sent a message saying that he would not be able to show up till the next day when we were scheduled for Friday. That did not work out. When we are scheduled for an appt, that needs to stay the same. Then we get a message claiming his truck broke and the message did not go through. They said we needed 3 mows before we can cancel. We did not even have one mow and do not think we should have to follow this rule when the guy cannot even show up when he says. This looks very poorly and will NOT recommend them!

    Edit to add: The guys name is Michael Phipps. When my husband responded that it was unacceptable and said he wanted our service cancelled, the guy said "you can do that yourself!" He also blocked him from contacting him again when he asked for his supervisor.

    Edit to add: we did speak to someone. They did cancel our service without the 3 mow minimum. The tulsa location is the one we had issues with. I can’t speak for the other locations but will still say I would not recommend.