Reviews of local pros in Tulsa, Oklahoma

Juan did an amazing job! He was fast, extremely kind, and explained everything in a way that I was able to understand. We will definitely be using Quality Heat & Air if we need something else done.

I've had several good interactions with Quality. Most recently electrician Nate came out and evaluated our system. I appreciated knowing we were safe and he gave a super reasonable estimate for anything we might need done. I will definitely continue to work with this company.

Called them on a Saturday and they showed up 30-40 min later..Jeremy did a wonderful job..very knowledgeable and explained everything to me.
Took him less than 1hr to do everything.
And informed me if any trouble with his work ..call them back and they will fix at no charge.
I definitely will be using them again..
Thank you Quality and Jeremy!

I want to acknowledge Nate for mopping up some messes from the electrical division. He’s professional, knowledgeable and better organizational and communication skills than anyone I’ve dealt with in the electrical division. ⭐️⭐️⭐️⭐️⭐️ for Nate, an exemplary employee. While I’m here. I had my first relation with the plumbing division of Quality in July. Jeremy showed up from 60 miles away to my elderly parents home on a Sunday afternoon for a sewage backup. Not only did he fix the problem, he gave us ways to minimize the cost for an elderly couple on a fixed income. My 2nd experience was when my basement flooded and I needed a new hot water heater. Same customer service. Jeremy once again inspected and tried an alternative that wasn’t viable but, by enrolling in their maintenance plan, was once again able to save me money. The installation crew was professional and made exceptional efforts to clean up after themselves and have a minimal intrusion on our day. Everyone I’ve dealt with in the plumbing division has been personable, professional and knowledgeable, and I expect to be depending on Quality for all my plumbing needs in the future.

Remington was respectful, kind, and explained everything really well. He made sure I was comfortable with what he was telling me, and got information to me as quickly as he could. I appreciated his time and efforts to keep my house comfortable ready to go.

Wow! Wow! Wow! I have to admit… I run a commercial cleaning company, but even with the help of YouTube university, I could not figure out my heater problem. I called Quality and there was someone, literally, at my house within three hours to diagnose a problem! (even in the midst of the city, recovering from a major snowstorm ).Cody B was the Tech and was one of the kindest most professional people I’ve ever had the pleasure of dealing with. Can’t recommend quality high enough!

Our furnace quit working just as we are expecting frigid temperatures and a significant snowfall tonight. Ryan got here about an hour after my call to Quality Heat &Air. He was very professional and a pleasure to visit with. He got our furnace back up and running in no time. I would recommend you to any of my friends and neighbors! We were so impressed with the service that we signed up for the maintenance membership.

We needed quick assistance on a cold snowy day because our newer tankless water heater had frozen. We were not aware this was a risk . Jeremy R. Did a great job for us taking time to explain why this happened and informed us about what we need to do in the future . He was friendly helpful and informative . We plan to ask for him going forward . His visit restored our hope too we can still benefit from the new tankless heater with some options to consider like taking advantage of the smart feature or considering some possible enhancements .

Amy did a wonderful job inspecting everything. She was thorough and took the time to explain everything so we understood. I appreciate how friendly, thoughtful and helpful she was each time she explained something new or different that we should keep an eye on. Thank you for your patience, kindness, and understanding while explaining to both my husband and me.

Jeremy, Nate and Ryan all did outstanding work. Nate and Ryan were very detailed in their evaluations. Jeremy is still working the water heater issue and will hopefully be resolved soon.

Thayvein good guy very friendly. Customer service was great. He knocked out what needed to be done. highly recommend him to friends and family

Amy came out to look at my furnace. I have a very old unit that is in need of replacing. She was able to get the heater back up and going and explained everything of what was going on. She did a thorough inspection of the full unit and showed me several options that I could go with. She knew everything of what she was talking about and was very friendly. Have an appointment tomorrow for them to come out about replacing my whole entire unit. This is my second experience with this company and they are great

We were so thankful that Quality was able to come and repair our water leak the same day we called them. Austin, our repairman, was very professional, courteous and knowledgeable about his work. Highly recommend this company and Austin

Dante the electrician has superb all around skills. He checked out the electrical panel, all switches and confirmed voltage was appropriate. He was very personable and committed to getting the job right the first time for no repeat visits for the same work. He has great communication skills and was able to explain terms where anyone could understand. QHCPE he is a good one to keep on your team! He has set the bar high for others to follow!

Quality replaced both our upstairs and downstairs HVAC systems in only one day (using 2 or 3 crews) and did what appears (2 weeks later) to be a very good job. All of the installers were knowledgeable, courteous and friendly. A couple of very minor post-installation follow-up issues were quickly well addressed. Not cheap but worth it.

To use this company, make sure you don’t live in North Tulsa, have a house that’s over 65 years old and not in the best condition, or if you’re from a certain background!! The level of incompetence and lack of knowledge and service to ALL people is horrid!! I t’s been 2weeks and the “brand new” unit is still NOT installed properly and the heater doesn’t work!! I was told by Aspen (the smart mouth) who answers the phone, “well, at least the AC is working”!! A job that should’ve taken only one day or less, has been extended to two weeks or more because NOONE will come out and fix the unit!!

This is how they started, trying to “frankenstein” parts of my old unit, which was 22 years old, with the “new” one!!! Below are just a few pics of the incompetence and disrespect and disregard for my house and my safety!!

I have a couple of “sounding boards” that would like a full report of this injustice! This is only a few pics and a SMALL explanation of what I have gone through with this “company”!!

He was very nice, did what he was scheduled to do, and was fair. I’ve had a goodly amount of work done over the last six months or so with this company, and I appreciate the fact that they take the time to explain why a certain repair is needed, and how their financing works. When there have been issues with a repair, they’ve treated me fairly and have made sure to take care of things. Thanks!

It is refreshing to find a company that remembers what customer service should be. Quality handles a wide range of services. their techs are knowledgeable and professional. My experience over the past 5 years they have gone above and beyond expectations at every turn. Quality is my go to when things happen unexpectedly. Jose and Nate both were friendly and fast and courteous. The 11PM electric troubleshoot with Coryon after he just finished an 80 mile
drive was enjoyable. The Team at quality is first class. Thanks for making my disaster a little less stressful.

Called to see if a same day appointment was available. Dante was the technician that came out and looked over the issues, he took the time to explain what needed to be fixed and the issues. Exceptional service and will highly recommend

Titan and Keyton were the men that came out to put in my new hvac system. They were here right on time after calling to let me know who and when. They were polite. Hard workers, worked well together. New what they were doing. Explained everything I needed to know and asked if I had any questions. They cleaned up when they were done I could be more pleased with those guys and my new system. I highly recommend this company and these guys are truly an asset to the company. They need a raise.

Our technician, Will, came out today for our seasonal tune up on the heater. There was an issue with our heat strips not being utilized because of our thermostat. We had previous companies look into and just bypass the problem. He took the time to figure out how to fix it! Very happy with the dedication and work. It took most of the day but was covered with our service and so happy it’s fixed now!