Reviews of local pros in Yukon, Oklahoma
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Ben was AMAZING! He saved us from over heating on a very hot Oklahoma summer day! He was kind, helpful, and very professional. Most importantly, he didn’t try and up-sell us—but instead was honest and direct about we really needed to resolve the issue. We will definitely be using him in the future and sending him to all of our friends and fam! Thanks Ben!
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I needed a checkup on my heat and air to ensure I was ready for the warmer season. Ben called ahead of time to let me know he was on his way. He showed up promptly and listened to all of my concerns. Ben did a great job shoring up some loose ducts in the attic as well as explaining a solution in raising one of my outside units. Ben was very courteous, honest and knowledgeable. Will definitely use again.
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As with all contractors Ben was working when I initially called and was unable to answer his phone. He returned my call promptly. I explained my A/C issue and we scheduled a service time. Ben contacted me when he was in route to my residence and was even a few minutes early. Ben diagnosed the problem and fixed the issue quickly and professionally. He never once tried to oversell me on things I didn't really need. His prices were less than expected. Ben will be the only person I call or refer for HVAC issues moving forward.
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I called Ben at Platinum Heat and Air with an air conditioner problem. He came out the same day and assessed the issue. The sixteen year old unit had finally bit the dust. Ben emailed an estimate for replacement that evening. The price was fair and the timeline for installation was perfect. I’m not an HVAC guy but I am a bit of a gear head. I know good mechanical work when I see it. You can tell when a person is an expert in their profession by the quality of the work they do. Ben did a very professional install job! Thank you Platinum Heat and Air!!
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Ben is awesome! It's been several years since we've needed his services, but when we did he was great. Fixed exactly what we needed and nothing more...none of that upsell stuff. It was hot outside and hot in our house, we needed our AC fixed and the service was spot on. We've used Ben for about 6 years now and have never been disappointed!
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I highly recommend Ben, an owner of Platinum Heat and Air, LLC. to every one. A good friend of mine referred me to Ben when our home heater went out on a cold winter weekend in 2018. Ben came in the next day and got the part from an after-hour dealer (on Sunday) and fixed the problem quickly! He was punctual, polite, professional, and with reasonable price compared to others. Last night (May 15 2019), our Air conditioner unit went out. I sent Ben a message around 10 pm and he came in the next morning and replaced broken parts for me quickly. He even hosted off dust off the outside unit entirely. Once again, he was punctual, polite, professional, and with reasonable price compared to others. I will consult Ben when I need to replace my entire unit in the near future.
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Great service. Honest and quick.
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Platinum heat & air provided excellent home heater repair service. Ben was prompt, knowledgeable, and fixed the issue quickly. Highly recommend for reliable HVAC repairs!
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If I could give this company more than 5 stars, I would. I called and Benjamin showed up at my door in literally 5 minutes. He was on his way home for the evening and I caught him at a good time. He fixed me back up (replaced the capacitor in the condenser outside) and was on his way in less than 30 minutes. Great service, super friendly, knowledgeable, and professional. I will definitely be giving them a call again the next time I need maintenance. Thanks Benjamin! You rock dude!
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My A/C quit working at 2:00 am on July 4 during a heat advisory. Go figure! I called Ben with Platinum Heat and Air at 2:00 am and he was at my house by 8:00 am!! He fixed my A/C for a reasonable price and was super sweet about me calling so early in the morning. I would definitely recommend him!
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Ben came out at 7 am after calling him the day before at 5 pm took care of me fixed my a/c problem and was very professional and reasonable on price was very clean and did a great job I will use this guy from now on.. thank you Ben for taking care of us..
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Platinum guys came out super fast after requesting services at 6am. They were here by 8:14am - determined p-trap had froze and got my unit back up and running within 30 minutes. Highly recommended and would definitely use their services again!!!!!!
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Ben promptly return my voice message and was able to come out same day approx noon. He was very kind, and seemed to be very knowledgeable. He fixed the immediate issue, and charged an appropriate rate. He told us he had to return Monday to finish the job (to see why there wasn’t any Freon - check for a leak, etc.) He returned today, stated “we just don’t have time for a job like this at the moment”. So we are now starting over…
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This company is beyond amazing! Benjamin was here within an hour of calling them. He immediately started changing out my air filters & had my heater up & running in less than an hour! I highly recommend this company & will definitely use them for my yearly service needs & for any of my heat & air problems.
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Ben is a rarity. Honest, friendly, affordable and effective. He saved me about $12,000 by fixing a fan that the other guys assured me couldn't be repaired or replaced (unit was too old, part was no longer in production, etc.). They told me I would have to buy an entirely new system and quoted me a price 40 percent higher than what Ben estimated it would cost for a full replacement. It is an old system, so it's on borrowed time. But when it does go out, I'll be buying a new one from Ben.
Don't let the big guys jack you around. Call Ben first. He'll take care of you. -
My AC went out and I searched online for help. I wasn't able to reach out to anybody but Platinum called me back within 5 minutes, I spoke to the technician and he responded to my house in less than 15 mins (wow). Benjamin was very professional and is very knowledgable. He was able to fix my AC within minutes.
Through out the process, Benjamin told me wat was wrong and gave me quotes and let me decide wat I wanted to do. He didn't try pushing me towards any quotes or hit me with any hidden fees. This technician is GREAT and I would recommend to anybody needing AC work. Request for Benjamin, you won't be disappointed.
Thank you. -
Ben just upgraded our heat and air units, exhaust, and intake from the old original units and lines. His work and personality were very professional yet also friendly. He's not out to overcharge you like some choking football player. He did the test before leaving and started cooking me then switched the air on and almost instantly cold in the house. Awesome units with a 10 year warranty and for thousands less than others had told me they paid. Thank you again. Support local
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Ben was awesome! Very honest and went above and beyond what he actually came to my place to do. My husband is away a lot for business and needed to have an honest company to meet my HVAC needs. So happy I found one!
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Our heater went out and Benjamin came out and diagnosed it within 30 minutes. Once the part came in, he got it fixed within 30 minutes too! Very efficient and timely!
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My air went out Saturday night at about 10pm. Called Platinum the next day and Ben came out, on a Sunday, within a couple hours. Showed, up, fixed my problem within about 5 minutes and had my house cooling down in no time. Fantastic, courteous, prompt service that I would recommend to anyone. He really saved me when I wasn't sure if I'd be able to get anyone out.
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Ben has helped get us up and running several times since he started his business. He’s always been timely with his service and professional in his work and customer service. We’ve even referred him to our neighbor who needed help in her home. He’s saved me money over and over with his knowledge. Thanks Ben!