Appliance Repair reviews in St. Catharines, Ontario

Fantastic company to work with. I called for a service call, and the technician, Adrian, showed up the next day. He diagnosed the dishwasher, sent the invoice and estimate for the repair. I paid everything online, and communication was excellent from the tech and company start to finish. I will now use Pegasus for all of my rentals.

Thank you,

Had an issue with our dryer, reached out to Pegasus and they were able to come out that day. Michael showed up and was on time, very pleasant and knowledgeable about the problem. He ordered the parts and returned 3 days later and performed the repair. Price was as quoted and the repair done in a clan timely manner. Thanks Michael we will call you guys if we have anymore appliance repair issues!

When our washing machine broke, Pegasus replied to my inquiry quickly. They were also able to send a technician right away. Emil was no-nonsense and was able to pinpoint what parts needed to be replaced. He couldn't repair it that day because one of the parts needed to be ordered from BC, but when the part arrived, Emil returned right away to complete the repair. We're very happy with the service we received and the results, as our washing machine has been working perfectly ever since.

Adrian was great

Great job done, especially Adrian.

Great work, very satisfied! Thank you Adrian :)

The repair person was very kind and patient with a difficult job. Would recommend them 100% and will use them again in the future!

Great experience working with Adrien. He was prompt and knowledgable about his trade.

Adrián was very knowledgeable, friendly and efficient. He will be my go to guy next time. I highly recommend him and Pegasus

The repair to our dryer and washer was done quickly and perfectly by Adrian. Excellent service, I highly recommend Pegasus Appliance Repair

Great service by Adrian.. honest and fixed our dryer.. loved how we were made aware of when to expect his arrival and was very professional. Thanks again.. will use this service again

I was pleased with the service they were very prompt to come look at my washer. Adrain was very polite and answered all my questions, explained everything. They were accommodating working with my schedule. I would definitely recommend

Great service from Adrian. He was really helpful and great at troubleshooting our dishwasher issue. Had it fixed the same day!

Fantastic work. Quick, personable, friendly and professional. Nothing but good things to say.

Adrian was fantastic. He was very knowledable and professional. Diagnosed and fixed my washing maching issue very quickly. He was very respectful and I would definitley reccommend.

Asked a basic question on how much it is to replace a water valve (a rough estimate) and they will not give you an answer, they want that $99 before giving you any information. What a joke

Edit after their reply below:
I called another provider and they advised it's $300-$500 to replace a water valve. It's not that difficult to provide useful information and not make yourself look like a shady business that just wants their $99 guarantee. I even explained that I gave a washer dryer to a friend who just had a baby and didn't want her to bare the cost so I wanted to pay for it. I'd like to know what I'm in for before calling someone to a home that is not my own and waste their time. Still they would not provide the information....

We are extremely happy with Pegasus. The Team was professional from booking with the office, the repairs and invoicing. Gregory the Technician was amazing, courtesy, and knowledgeable.
We will refer and use this company again. Our dishwasher is working perfectly, Thank you

We have a Miele hood fan with 2 motors and one dies every 18-24 months. It sounded horrible. Miele stopped replacing them under warranty. Being frustrated by Miele service experiences we looked elsewhere and found pegasus appliance repair. They quickly responded to our inquiry, had a service person Adrian here within days. He was not only polite and courteous, but was able to take the unit apart and repair it saving us a lot of money. We were very happy with the service and outcome and will call again.

Was a very good experience with Pegasus
Adrian the technician diagnosed the problems with both our dryer and washer on Dec 23rd, organized the parts and then came on Boxing Day Dec 26th to fix everything
Very thorough, very personable. I felt very confident that everything is done right

Adrian was great to work with. He seemed knowledgable and kind as he fixed our dishwasher. He explained to us what was happening and helped us understand the problem as well as the go-forward options. We would recommend and use again.

Very good service. Prompt and professional. Adrian was very personable and was able to complete the repair in a reasonable amount of time. We have used Pegasus Appliance Repair on multiple occasions and are quite content.