Reviews of local pros in Windsor, Ontario
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Great company, efficient, professional , very knowledgable and answered all my questions! New furnace is working like a charm and the A/C unit is ready to go!!! Highly recommend!!
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Great service as always. They are such a decent company with great techs who respect your property. Obviously they are in for the long haul for homeowners with their trusted family-style business. Good on em!
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my phone call was answered quickly. Chelsea was very helpful and mentioned she could get someone there the same day. She explained there would be a charge for the diagnostic (FYI,
Harris' quote was cheaper than someone else I called).
Ben called informing me he was on his way and when he was done, gave me a detailed rundown of what he found. I was impressed with the speed and the cost was less than I thought it would be. It seems I found something you don't find anymore. A company that deal with care and integrity all across the organization. -
They were very professional, with such cold temperatures, they arrived in couple hours after calling, communicative always keeping you informed and finished quickly repair and affordable. Highly recommend !
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Thank you Harris heating and air conditioning. The new system is so quiet. The installers did an outstanding job very professional very clean.
Sincerely
Tim -
Have had Harris Heating and AC come out twice now for service calls. Both times they were professional, explained the problem and made recommendations as well as alternative solutions (example: do this small item now and this item later or do this larger item later, here are options A, B and C to fix the problem).
Not pushy towards any solution.
Will be reaching out again if needed in the future. -
I called and received a message from an ai assistant. I was told that a technician would arrive between 2:30 and 3:30 am as this was an emergency. There was no confirmation. I checked again and the confirmation was extended to 4:30am. There was also a message sent via text. No one showed up.
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I just want to give a shout out to Chelsea and Ben. Their customer service was top notch and professional. I was told from another company that I had to use their services as they were the ones to install the unit. Harris Heating and Cooling picked up the pieces and made a very stressful day, better. They went above and beyond and I will never use another company again.
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Harris Heating installed a new furnace and air conditioner for us. Our existing system was old and it turns out that it was oversized. They were able to make sure we got a correctly sized system and a good warranty on it. The installers were friendly and professional throughout the process, they got along great with our dogs, and left everything cleaned up afterwards.
We had also previously used them to install a Mitsubishi mini split system in our garage, which has worked really well to keep it heated and cooled. Great product.
I would high recommend the team at Harris Heating for your HVAC needs. -
I want to thank Ashley and Sergio for all their commitment to our needs. The service and communication to me the customer was above and beyond. If you need any heating or air-conditioning equipment, you may want to reach out and contact them. I am very satisfied that I chose them.
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Chelsea, their dispatcher, is always pleasant, personable and accommodating when we call in to book. Isaac came to do our furnace fall check up and despite being the last job of the day for him after having encountered problems on his prior job, he took it upon himself to install an upgraded thermostat even though I mentioned to him that I had experienced minor issues that seemed to have remedied themselves. After having had already a long day's work, he chose to not brush off these minor issues till they became worst, but spent close to an hour finishing with his inspection and doing the thermostat install plus explaining its modified operation. Greatly appreciated and job well done.
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Ben was very efficient and took the time to show me a few things about my furnace that I had not had a chance to even look at or learn since moving into my new home. He ordered/picked up part and followed up promptly as promised.
I will definitely use Harris and Ben again in the future if needed. -
Harris Heating and Cooling is the best. Ashley, who is super friendly is always willing to answer your needs and schedule any appointments needed.. Stephanie, the technician arrived ahead of our scheduled appointment. She was very efficient at cleaning, testing and pointing out areas of concern with options to correct the problem.
Great work you guys. -
Good thing we had service, Furnace turned out to be in need of replacement. Better now than January or February. Installers were fantastic, we couldn't be happier. Harris has a really professional team from office staff to field technicians. Just call Harris, Thanks
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My name is Ron and I recently had Harris Heating & Air Conditioning install a furnace and air conditioning unit for me. Best call I have ever made. Jordan and Mario did a great job on the install and answered all my questions. They also did a good job cleaning up after the install.
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Harris Heating and Cooling has an excellent company that provides an awesome service to our community. I can honestly say that I have just experienced the best service ever, thank you Harris Heating and Cooling, and a special shoutout to Sergio and Stephanie. Great job guys.
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Ben did an excellent job fixing my mom's furnace. He explained every step clearly and was kind and understanding throughout. Ashley was professional, courteous, and very helpful. She made the whole process easy and stress-free. Wonderful customer service!
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Called on a Tuesday morning for a furnace issue. Fellow on the phone was polite and understanding. Stephanie their Technician showed up early, was very knowledgeable and friendly. Got a diagnosis, which quickly turned into a quote from Tim, who was also friendly and polite. Jordan and Mario installed our new furnace and A/C Thursday. Their workmanship was excellent, true professionals. They were very polite, left no mess and the install looks great. Jordan realized that the thermostat was faulty, called the shop and Isaac came out and swapped it out within the hour. I made a mistake with the payment, and Ashley was very understanding. Another professional. So far, (it's only been a day) the furnace is working great and it is very quiet. The high tech thermostat is easy to use. Overall we are very happy with the entire process. We HIGHLY recommend Harris.
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15 year old furnace died on one of the coldest winter days in years.
They came the same day and assessed the old furnace. We decided on a new model and they installed the next day.
I cannot recall ever having a more positive service experience in all my 60+ years. Through the entire process, in dealing with several of the employees, every single person, was absolutely the gold standard of professional work, and just so pleasant to deal with. A great experience! Thanks. -
Working
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