Reviews of local pros in Beaverton, Oregon

Our walk-in freezer broke, Roxane was very professional, polite and kind when we called. She was able to send someone out the very next day. They identified the problems with our 20-year old unit quickly, and were able to find an alternative way to install the new unit without having to wait over 24+weeks. Our freezer is now working how it should. Fair pricing and they provide a full calendar year warranty on the work they perform. Will definitely recommend Rox Services to any business!

I would give them 10stars if I could. I had multiple other companies cancel their service calls to me after they had scheduled me, once they realized the location was in the mountains. By the time I called Rox Services, the product in the freezer was starting to thaw-due to the amount of time two other companies wasted. Rox Services had a technician (Aaron) on site in 90minutes. Freezer was fixed in 2hrs and the product was all saved. They drove over 60miles one way to get here. The technician taught me a lot about my unit and now I am much more confident to diagnose, and work on any issues in the future.
Thank you Rox Services!!!

Had Herve and Keshawne out to my Cafe today to install a new motor on our commercial exhaust hood.
Fantastic work, Fantastic guys!
This was the first time I used Rox. They were able to get me on the schedule same day and completed the job very quickly.
They will now be the company I use for all my commercial repairs.

Zach was extremely helpful! He was very courteous and polite. He took time to explain some maintenance issues that will soon need attention, things that would extend the life of our appliances. His quote for repair on those items showed up immediately after his visit. I super enjoyed him and we are excited to have him back out. This entire company has been fantastic, starting from the first time I called and how helpful and friendly Roxanna was on the phone, able to get someone out to look at our freezer that same day. Thank you so much!

They came out twice to help assess a used deep fryer we bought. Both times, they were able to come earlier than I thought due to a cancellation. They spent a lot of time and were really helpful about explaining to me what they were testing and what issues the unit had. Their price was very reasonable too. In the end, they determined that it wasn't safe to operate, and though I'm sad I bought a dud of a fryer, I'm eternally grateful that Rox Services helped me through the process so that I know what to look for next time. They will be our go-to company for all our food service equipment going forward.

Our experience with Rox Services has been excellent. We worked very closely with the Rox Team to perform walk-in coolers & freezer installations and commercial refrigeration service for a large National Account. Their communication, work ethics, ability to provide quick solutions and attention to detail were excellent. They also happen to be very nice people.

CH
Sr.Project Manager

They spent the time to run every test on our cooler compressor to make sure there were no leaks and everything was working properly

Herve is great and knows his product well. His customer service skills very professional. He explained what is wrong and did what he should. I have no question on his job. Strongly recommend to others.

We are a non profit organization installing a kitchen in our new space, to better provide nutritional support for people utilizing our services. Rox Services was a wonderful partner in this work. From the service desk to the technicians on the ground, staff were friendly, communicative, timely, and attentive to detail. Hervé took time to explain the details of adjustments he needed to make to facilitate the equipment installation, and provided some guidance on a piece of equipment that wasn’t functioning properly. Overall I felt confident in the team and the work they were doing, and I will recommend Rox to anyone in need of the services they provide.

Herve and Brandon serviced our church's oven and sanitizer this past week. They worked efficiently and were good to answer all our questions so we understood everything completely. Definitely would use Rox Services again.

Rox Services has been an outstanding partner in keeping our ice machines running smoothly across all of our citywide facilities. Their team is dependable, professional, and quick to respond whenever we need service. They consistently go above and beyond to ensure our equipment is operating at its best, minimizing downtime and saving us from bigger issues down the road.

Rox Services has made a noticeable difference for us, and we highly recommend them to anyone in need of reliable equipment service and support.

Rox Services really came through with our commercial heating unit. They were able to fit us in on short notice during a very busy/cold period. The technician (who I later found out is the company owner) was personable and skillful. Highly recommend.

Super helpful and great communication. The technicians were both very smart and pleasant to deal with. Highly recommend and will use again. Such a relief to have a quality commercial restaurant appliance repair place in Portland. So glad to have found them!

We had an exhaust hood vent go out on our food cart and they came out and set us up with a new one. Besides fixing the problem we had, they were able to set it up in a way to keep us from having future issues. They were professional, gave us appropriate time frames in the service and the time it would take to get the parts. Eduardo and his team were pleasant to work with and knowledgeable on what we needed done.

Our experience at Mt Hood Meadows with the team from Rox Services has always been exceptional! From setting up appointments with Tara in the office or working with any of their technicians, our expectations have always been exceeded. On our last visit, we already had snow falling, yet Herve our service tech arrived on time and with his usual happy to help, positive attitude. The technical expertise and efficient trouble shooting Herve provides makes Rox Services an even better value and sets them apart from other experiences we have had. I would highly recommend Rox Services to your business!

Loved their qualified professional team.
I worked with many companies around Portland metro area, however Rox services stands out, special thanks to their qualified technicians knows the job very well and resolved our issues swiftly. I recommend rox services for QPM's for your businesses, I signed up for both of my businesses and it's working well. Again thanks to Roxane, Harve and Zach for working with us and be part of our family.

I called rock services. They was quick to respond. over all service was great. The technician knew what he was doing i was pleased with the work. Maintenance director MorningStar senior living.

Where do I even start. I had both my ovens go down on a Friday (pizzas busy day). I had called them all panicked about the situation. Herve came out and saved the day. He is my knight in shinning armor and was able to replace the motor in the conveyor and was able to isolate the problem on the second one. Without them we wouldn’t have been able to serve our wonderful customers

Got screwed by these guys. Charged us $600 extra for an “emergency” call but didn’t even show up the same day. Then they misdiagnosed the problem, put on the wrong regulator, and we had another issue weeks later. Went to another company and they said Rox screwed it up.

I've used Rox, twice now and they work quickly with consistently good results! Thankful to have found them for all of our kitchen needs.

Rox Services has done a great job on the installation of our equipment. I find them to be professional and thorough. They communicated well throughout the process. On one of our projects, bad weather played a role in the timing and scheduling of an installation, Herve and his team safely negotiated the conditions and got the job done. I recommend Rox Services. I plan to continue to contract them for work in Oregon.