Reviews of local pros in Beaverton, Oregon

If I could give 100 stars I would. I had water all over the road that was coming from the water shut off by the road. I had no idea what to do! I didn’t even know how to shut off the water!

Thankfully, technician Dylan came to the rescue. Despite it being later in the evening after his last job, he graciously agreed to come out and investigate. His expertise quickly pinpointed the source of the leak. The following day, a plumber arrived and, remarkably, confirmed the exact location Dylan had identified. The leak was swiftly repaired, saving me from both potential property damage and a potentially astronomical water bill.

I cannot express enough gratitude to Dylan. His willingness to go the extra mile after hours, coupled with his quick and accurate diagnosis, prevented a major headache. There's something particularly unsettling about facing a problem you can't see, like an underground leak. Dylan's skill and reassuring demeanor were a lifesaver! He was so kind, even with me hanging over his shoulder asking a bunch of questions and probably being a frantic crazy woman! Again, thank you so much!!
(I tried to upload a video of the water bubbling from his tests but its not long enough for reviews?)

Second review:

The bad news: we had another leak on our main water line. The good news: we were able to rely on Leak Locaters to quickly detect the origin of that leak. We called late Monday morning as soon as detecting a leak and the next morning Dylan, showed up right on time at 9:00 am, and quickly detected the leak under our concrete driveway.
Thank you once again to both Kath for making the quick appointment and for Dylan for his effectiveness and professionalism.
It is once again without hesitation that I recommend the company to anyone facing a similar situation. AG

First review:

It is never easy to find out that one’s water bill has increased tenfold due to a water leak… As soon as finding out, I contacted three water leak detection companies. I called the first one three times and never got an answer… The second one got back to me right away, but could not dispatch anyone for another two weeks… I finally contacted Leak Locaters and I am glad I did.
First, Kath got back to me as soon as getting my message. She then arranged for Dylan, a fine young man and experienced technician to come the next day. Dylan showed up on time, used sophisticated equipment, and detected the leak under a concrete sidewalk slab in less than twenty minutes. Later on, the plumbing company called to repair the leak found it precisely where Dylan had located it. All along, Kath maintained constant e-mail communication with me. Of course the fact that Leak Locaters gave a 10% senior discount and was cheaper than the other company was much appreciated.
It is thus without hesitation that I recommend the company to anyone facing a similar situation. AG

Kyle was very professional and I felt complete confidence in his work. He was very polite and friendly. Great job :)

Dylan did an excellent job and was very professional when he arrived. He quickly found where our leak was and today when the plumbers came out they were impressed with how accurate Dylan was. Also when I had a minor issue with our bathroom sink not having water pressure, Dylan explained that sediment probably clogged the airiator and talked me through how to fix it. Highly recommend you guys and it’s also nice that you were less expense than the competitors and could come out sooner. Thanks again!

We live about 45 minutes from Beaverton, on a community well system. Our meter showed significant water flow when no water was being used. We had a leak somewhere! Dylan responded to my call and was out the next day. With his equipment he identified a spot where he said the leak was located. After digging we found the leak in a t-joint, on our main line, “exactly” where he thought the leak was located. While the digging was not fun, I was impressed with the ability to pinpoint the location.
The communication and professionalism was good and would recommend them if you have a water leak problem.

I really can’t say enough good things about my experience with Leak Locators. Thank You to Kath, Dylan and Michael for your professionalism, persistence, and grace in locating a very difficult to find leak. Very thankful it turned out to be a relatively simple issue of a loose PVC valve joint. Highly recommend!

UPDATE: Today was my second appointment with Leak Locators. I stand by what I said in my initial review and would also add that at this point Leak Locators has my full confidence and trust. I will definitely be calling them the next time I need to locate a leak on the property. Thank You for all your help 🙏

Our experience with Leak Locaters was fantastic! My husband waited years to hire sometime to find the leak in our sprinkler system as he was sure it couldn't be done (instead he would turn the water off at the main pipe after using the sprinkler). After a little prodding, he finally decided to hire Leak Locaters, and we are so glad we did. Dylan came out and did a very thorough investigation using special tools and equipment, and I am pleased to say, our leak is now gone!! We were so impressed with the knowledge, dedication, perseverance and integrity of Dylan as he investigated all the possible leaking areas. The price was very reasonable for the service we received. I highly recommend Leak Locaters to anyone who needs this type of service.

The team was good and willing to help me find my water leak. The price was good. The two guys that helped me were very nice and respectable.

American Leak detection wanted close to $600 and my first born with no guarantees to find my water leak. I called Leak Locators and told them my situation. They came out same day, found the leak within 30 minutes and only charged me a quarter of what American Leak quoted me.

After going through multiple plumbers this year on both our home and client’s homes to try and resolve leaks we finally found the solution. Call Leak Locators first! Kyle came out the next morning and met me at the house. We went through all the plumbing systems inside and out to resolve multiple leak sources. He was professional and kind and most importantly figured out the mystery of where the water was coming from in the crawlspace when other companies couldn’t. Would 100% use again and will now always be my first call when we have a leak.

Very impressive! I was quite panicked when my water bill increased so drastically. These guys were easy to find and fast to respond. Not only did Dylan locate the leak, he explained everything to me so I clearly understood my situation and options. He recommended people that could do the actual repair and educated me on what to expect for next steps. I HIGHLY recommend this company!

Micheal did a great job. They got here the same day and saved me a ton of time and effort. It was right on the spot so my lawn thanks them too!

Kyle pinpointed our leak. Our water main meanders this way then that way. His experience, persistence and intelligence did the job. HIGHLY RECOMMENDED.

Our insurance company requested that we hire a leak detection company to investigate a source for our water intrusion issue. We are so happy to have found Leak Locaters. Kyle was on time, personable, highly knowledgeable, and very thorough. We appreciated him explaining each step of the testing process, as well as showing us his findings in real time. Hopefully we are never again in the position of suspecting a leak, but if we are, I would definitely call Leak Locaters again.

Their office telephone manner was professional, and the technician, Kyle, was very professional, personable, and trustworthy. I appreciated the thorough explanation for every step of the lawn irrigation leak detection.

I recently had an exceptional experience with Leak Locators, and I feel compelled to share it. My property on Painted Mountain Dr. was facing leakage issues, and I discovered Dylan's company online. Dylan is truly a hero for his customers, and I wholeheartedly recommend him to anyone dealing with leakage problems. If I could, I'd give Dylan a six-star review for his professionalism and dedication to finding the best solutions for his clients.

Dylan's approach goes beyond mere leak detection. He genuinely cares about resolving the issue comprehensively. When he identified a potential leak inside the drywall, he suggested cutting a hole to investigate further. However, I was uncertain about proceeding without consulting my insurance first. Dylan went above and beyond by reaching out to his friend, who has 12 years of insurance experience, to discuss the situation. Together, they analyzed all possible outcomes, including notifying the insurance, not notifying them, or facing a premium increase if the claim was denied.

Based on his friend's advice, we decided to contact the insurance before cutting the wall. Dylan even chose not to charge me immediately, opting to wait until the insurance claim process began. His willingness to provide such valuable consulting, free of charge, was truly remarkable.

I had read glowing reviews about Leak Locators on Google, and Dylan lived up to every word. He is not only the best leak detector in town but also offers invaluable insurance consulting. If you're facing a leakage issue, Dylan is the person to call!

It was easy to schedule an appointment. Technician Michael listened to my concern and communicated the issue completely. I appreciated his kindness and quick help.

I wish I could rate a zero or negative value.

Some notes to summarize our experience:
• Their tech Dylan had to come out twice to diagnose our issue, and even after that, there wasn't an accurate diagnosis. We were told to "cut into" our drywall and "take a look around."
• We diagnosed the issue ourselves, no drywall damage was needed. It was an issue that was previously brought up by us, and Dylan replied that it "wouldn't generate enough water" to cause the leak we saw. He declined to look at it directly when we described it and he was present in our house.
• We were never sent any reports (initial or follow-up), but the bill came through just fine to our same email. Odd.
• The most important part, THEY FLOODED OUR SECOND FLOOR LAUNDRY ROOM while performing diagnostics, they did not secure the washer hose back into the drain (it was placed instead of fed into it), and it flooded the room to the level that it cascaded down into the first floor.
• When this damage was brought up to the reception staff, they changed the subject. At the time we were trying to get ahold of the technician, who did not send the initial report, said they would update a new report and took over six weeks to do so (insurance would not move on to other steps without it), and stated he was on paternity leave despite previously making no indication of this and stating he would be available to help. According to the reception staff, there were no other techs that could assist save for the one that was out of the office for an extended leave.

Avoid at all costs.

Kyle and Dylan were super helpful and polite, wouldn't go with anyone else for leak detection services in the future. Call these folks! Gave us lots of good details, answered plenty of questions, all around great.

The tech who came out, Micheal, did a fantastic job. He has a lot of experience and knew how to use his instruments. He was very nice and easy to communicate with. And they charged the most fair rate out of any other company because of how simple my leak was to find.

We had Dylan from Leak locators come to our home to find a Leak in our water main. Very impressed with his knowledge and professionalism. He explained everything clearly and was able to answer all our questions. The price was as quoted and reasonable. Thank you again Dylan and leak locators.