Reviews of local pros in Beaverton, Oregon

4.7 based on 3637 reviews Back to the listing
    5

    We had an urgent problem affecting the plumbing in my whole house, preventing use of all facilities. Called on a Saturday, and Rick was here within an hour of my message. The issue was fixed in less than two hours and I paid a fair price. Great service!

    5

    I had use Prodrain for several of my properties. Today, Kyle came out to help me on a suspected blocked drain that was overflowing when the washer is running. He was on time, professional and efficient. He quickly took care of the problem, and tested the drainage to make sure the problem has been resolved. I also requested him to help with a blocked storm drain, and he quickly pointed out its just dirt and grass blocking the mouth of the drain and can be easily cleaned up by hand, he did not charge me for that. He also go beyond and above to double check the storm drain is working fine. I would definitely use Prodrain again for my properties. Thumbs Up!

    5

    They did a great job - were persistent and thorough, and worked through all the problems as they arose. Really recommend them.

    5

    ProDrain does a great job and the office team, Deja, Jay, and K, are always super responsive!

    5

    We had another company come to our house (they refused to quote over the phone), and said all of our waste pipes needed to be ripped out and replaced with ABS (12 points). They said it would be $35,000 and that did not include repairing the floors and walls. I call Pro Drain & Rooter and they gave me a quote over the phone of how much it would cost per drain to come snake and see if they could get it to stop overflowing in the basement. Kyle came exactly when scheduled, and assessed the situation - he started with the drain he thought was the problem and said if that didn’t fix it, then he could move on to the next one - instead of charging me to each drain I told him needed to be done. (The back up was in our basement, and I thought he would have to go through all of those drains backing up and work his way up through all the other drains). He was honest, and fixed the problem on the first drain!

    He was so efficient, and honest…I had him also do another problematic bathroom sink drain that I had tried to get fixed a few years ago and had been draining slow since, (which they charged me $250 just for that drain, and did not fix the problem). Kyle had to replace the p trap under the bathroom sink, and I was nervous that it would cost a lot of money (as I didn’t have a choice but to replace it, as it had a hole in it). And he only charged me $8.00 for the part!

    He fixed all of my drain and flooding issues for only $265! - the other company wanted to charge me over 1000% more! Pro Drain & Rooter is the MOST honest, reliable, and efficient plumber I have ever worked with. We will be using them for ALL of our future plumbing needs! I’m completely confident with them and trust them. I will be referring all of my friends and family to them from here on out. Thank you Pro Drain! You’ve restored my faith in our community - Mara

    5

    Our kitchen Drain was plugged up. I called our plumber and they said, “Call Pro Drain.” I did and less than four hours later Thomas arrived at our door. He was friendly knowledgeable and he got the job done. The price was right my sink is clear. I’m cooking dinner tonight. Thanks to Pro Drain and Thomas.

    5

    About two years ago, I called Pro Drain to fix a kitchen sink that had been draining slowly for many years. It had gotten so bad it would take over 30 minutes for a full sink to empty. Kyle came out and worked for hours over two days, determined to fix it -- and he did. He said it was one of the toughest clogs he'd ever seen and suspected the issue may have been caused by years of rinsing out glasses that had contained Metamucil (not pouring it down the drain, just the residue).
    Even Roto-Rooter couldn't clear it years ago, but Kyle got it fully open, restoring the drain to full capacity. Two years later, it still works perfectly. After so long dealing with slow drainage, I still smile when I hear the water go straight down.
    Pro Drain is a rare company - they're reliable, they stand behind their work, and they care about doing the job right. I highly recommend them, especially Kyle.

    5

    I've used Pro Drain for about four years now for drain cleaning and plumbing and every time, the service and quality of repairs has been excellent. If someone asks for a recommendation for a plumber or drain cleaner, I have no reservations about recommending them.

    The last time they came out, a drain pipe had ruptured behind a cabinet and water was dripping into the basement beneath it. This was not a straightforward repair and was going to require some creativity to come up with a solution. Malcolm got there at 2:00pm and didn't leave until 11:00pm. Not only that, the quality of the work was top notch and his communications throughout the process were excellent. He even had the foresight to put in a clean out in case it was needed. I could not be happier with the repair and he totally exceeded my expectations and then some.

    5

    Pro Drain was out same day, charged a flat rate that they freely give on their website and phone, and cleared my kitchen sink clog within an hour. They were friendly, personable, and answered all the questions I had. They will be my first call for any future drain issues.

    5

    They were able to send someone out the very day I called.
    Very punctual and polite, he very thoroughly snaked the line and inspected it with a camera.
    It turned out to be clear and more likely a malfunctioning, dying pump (they usually just go dead on me, so this was all new pump behavior to me).
    I’m very glad to have a clogged line ruled out, as there are a lot of tree roots in the yard and it’s never been inspected. I didn’t know if replacing the pump yet again would just be wasted $ if it was a problem with the line, and it sure did seem that way to others who tested the pump. A real weight off not to have to worry about that again for a long time, and the advice about the pump is greatly appreciated. This has been a hassle to troubleshoot, since the problem is so intermittent.
    I also like that they have clear pricing, and it seemed very fair, considering all the equipment he brought along and his expertise.
    I will recommend this service to others, for sure, he was a very knowledgable and honest person. I don’t know if he’d want me to post his full name on the internet, but if his company wants to give him some recognition for his excellent work, his initials are P.A.

    5

    Andrea returned my call quickly, quoted me (fair price) and scheduled me the same day she returned the call. Later that day they sent Jordan to come out. He was friendly, personable and definitely a pro. He found an extra issue I was unaware of and fixed it real quick. Everything was done within the hour AND Jordan called his dad to ask him about paint removal for a totally unrelated project I had! Love a family business. Although I hope I don’t have to I will definitely hire these folks again ;)

    5

    We really appreciated the extra attention to help us identify the source of a leak that had caused significant damage to our subfloor. Tyler walked me through all of the possibilities and the next steps for resolving the issues.

    1

    The person from Pro Drain was cleaning out our bathroom tub drain & made a big hole in the pipe, which lets out water into our basement.. So the bathtub & shower are unusable now. They said they would send a plumber out to fix it eventually, but I would have to pay for it. I am hiring someone else to fix it. They said the pipes are old, and I do have an old house, but the pipes were fine until he punched a hole.

    5

    I have to thank Austen for all of his work at our home this past week. We were dealing with an incredibly stressful situation of rocks in our sewer line and he not only pulled them out one-by-one, but sent us a great referral for the excavation crew to finish the job and repair our sewer line. He was fantastic to work with and I will definitely be calling this team in the future for any plumbing issues.

    5

    Pro Drain - IS THE BEST! Our sewer pipe kept backing up no matter what we did. We were able to make an appointment for the next day with Pro Drain. We also needed a sewer scope to present to the city. Kyle came out right on time and took care of everything. He answered all our questions; he was professional and friendly. The paperwork and video scope came back to us the same day along with a very detailed description of the work that was provided. The price was more than reasonable for all the work that Kyle did and how quickly it was done.
    We highly recommend them!

    5

    We had a kitchen drain clogged that I tried to take care of myself the day prior for 6hrs. I tried drano, green goblin and using a diy drain auger with no success. The next day we called Pro Drain, and they were able to come out and took care of the problem in 30 minutes same day. Dan was great and you can't beat the pricing - thanks again Pro Drain!

    5

    I called on a Monday morning and was able to be scheduled with the same person as last time, Austen, for Wednesday. The employee was professional, kind and easy to speak with. He got straight to work and was done in minimal time. I just really appreciated the easy process. Thanks again!

    5

    I was very pleased with the service Thomas provided us. He was polite, really knows his business, with explanations, and even invited me to watch as he served us. As a result I better understand the workings of drain pipes and even saw in the camera the mass of roots (the root 😉 of our problem.) Thomas worked quickly, trying to stay within the time frame. His service is much appreciated.

    5

    I have had Pro Drain out several times over the years for various plumbing problems, most recently today for a bathroom sink drain, and recommend them highly. Good pricing, good work, no BS.

    5

    Called for drain cleaning from gutter downpipe to the street. Showed up quick. Austin was SUPER efficient and helpful. He made quick work of it and talked me through exactly what he found. Then he was cleaned up and gone in a flash. Super impressed with Austin and Pro Drain crew!!

    5

    These folks were recommended by a friend of mine, and they didn't disappoint! They came and handled the basement drain within an hour of my call! And the office dispatch and the servicer were both super nice. Thank you!