Reviews of local pros in Beaverton, Oregon

A representative of Pro Drain arrived and immediately recognized our plumbing problem. He used professional equipment to quickly resolve our issue and even gave us tips on how to prevent the problem in the future. I highly recommend Pro Drain!

Moved into our house in August and discovered during the first big storm of the year our storm line was clogged and threatening to overflow into our crawl space.

In October, Thomas came out and cabled the line and removed a clog with a lot of debris and got it flowing. He clearly explained how our line is configured and warned me of the issues we may have with the line in the future (jetting the line) due to a large sag in the line, a shallow slope in the line, and tight turns around the fireplace. He was unable to get a clear video of the line due to most of the line being filled with murky water after the cabling.

Unfortunately, the heavy rains last week resulted in additional drain line overflows, so taking Thomas' recommendation I called Pro-Drain to get the line jetted out. Austin came out and jetted out the length of the drain line and removed a lot of additional solids and fines. He confirmed our line has a large sag with the low spot in the line in the back of the house. He provided several recommendations for keeping the line clear in the future.

Both Thomas and Austin were great. They are professional, friendly, efficient, and happy to explain how the drain system works and answer any questions. Pro-Drain was quick to respond, did great work, left no trace that they where here, and I believe the costs were reasonable. We will definitely use Pro-Drain again if needed and recommend to others needing service.

My plumber recommended ProDrain to clear a blockage in my kitchen drain beyond the trap. Thomas arrived promptly, got right to work, and had the drain moving in less than 30 minutes. He was courteous, professional, and knowledgeable. I would call ProDrain again and would not hesitate to recommend them to family and friends.

When we called the ProDrain number, the scheduler was very polite, listened to our concerns and found the right technician to help us right away.
We had a gray water line that would overflow into the basement floor drain while doing laundry. Kyle came out the same day and with his pipe locater and video camera system, diagnosed the problem and put our concerns to rest regarding our very old piping. After solving and correcting the drainage problem, he patiently took the time to call up and explain the pipe drawings filed with the county when the cesspool was originally abandoned. The technician answered all our questions and was very competent. We were very satisfied with ProDrain's service and would recommend them to anyone. Ask for Kyle.

Pro Drain came out to clear our sanitary sewer of grease build up in preparation for a sale of our home. They were very upfront about pricing, more so than the other firms I contacted, and held to that price. Their technician, Austin, was very polite, efficient and got the job done in less than an hour. “ I don’t have sewers hydro-jetted very often, but when I do, I will call Pro-Drain!” to paraphrase the Dos-Equis guy.

The attached photo, while not very exciting,. Shows how well they cleaned out a 35-year-old sanitary line.

Amazing! This week has been a total disaster and pro drain has fixed this issue quickly and efficiently. The guy Jordan was friendly,trustworthy and honest. He fixed a sink that two other companies could not. Roto rooter was here hours and didn’t fix a thing. The second company came and made things worse. Pro drain comes and is significantly cheaper automatically fix everything and correctly. They left everything clean and the other two made huge messes and didn’t fix a thing. Roto rooter mainly tried to sale water restoration.

Dan from Pro Drain & Rooter service came out for a clogged kitchen sink and I know I'll use them again in the future. The pricing was transparent and reasonable, referenced both over the phone and available on the website. Extra bonus that he admin I spoke with (apologies for not remembering her name) was kind and was able to quickly get a tech out the next morning.

My plumber, Dan, was prompt, polite, and efficient. He listened as I explained the troubleshooting I'd already done so he could focus on the core of the problem and talked me through my plumbing structure (because I'm just a curious person). I would definitely recommend them to others.

I had a scheduled appointment with Prodrain that I needed moved to a later time and the customer service rep, Jay, was amazingly accommodating considering how backed up they were after this storm that just rolled through town. He could have given me a hard time and not gone the extra mile to move things around for the day, but he did everything in his power to try and make it work out. Whoever hires and trains your customer service team needs a day holiday bonus.

Everyone is always super professional from service techs, customer support team, and Accounts Payable. Friendly and supportive of their customers!

This is my second time using Pro Drain Services. They are wonderful. I can't say enough about the customer service, how prompt and knowledgeable they are, and how confident I am in their work. I especially want to recognize Jordan for making all the difference on a terrible day when my kiddo had the stomach flu and my drain backed up so I couldn't do laundry. He was efficient, kind, and left things better than he found them. The first time I needed Pro Drain they did the work in their scope and referred me to another business to repair the hole in my sewer line. I called around and got a few estimates, but was the best in terms of price and promptness - and interestingly, left my yard better than they found it. I appreciate the ethics of Pro Drain and their business partners and I am so grateful for Pro Drain's expertise and resources!

Austin was great. Arrived on time which is a huge plus in my book. I'm busy and don't like to be kept waiting. very professional, listed to what I had to say and got to work. Pipes had some serios root blockage from the trees in the yard. He got them cleaned out and provided before and after videos which were also nice to see. He answered all my questions and conducted himself in a professional manner. Much appreciated

These guys rock. I had Jordan out last year to remove a big root ball from one of my storm drains, and today I had Kyle out to sort out a clog in another one caused by a plumber last week. Both were professional, timely, and great at explaining the issues. The pricing is also much more reasonable than other local and corporate drain companies like Roto Rooter who want to charge $900 for a jet. Highly recommend Pro Drain.

Wonderful customer service and honest folks.

An amazing install by Kenny Powers himself!!

Very nice, professional and friendly

We enjoy working with Anctil- responsive and professional☺️

Got repairs done well and tolerated my pesty pup . Friendly.

They did extensive work for us. Quality work and I would go with them again.

Still waiting to hear from Anctil about coming back to "fix" repairs they made on our plumbing... Two months now and still waiting!

I am very pleased with the service that Anctil has offered. Very prompt and professional. Definitely will use it again. Thanks.

What an amazing company, called in the morning for a new Hot water tank and it was replaced by 4pm the same day. Really caring and Professional people.

Excellent help and service. Anctil gave us some advise to help us get our water back on until the plumber could get here. Called two other companies and nothing was mentioned, nor did they take the time to listen about our problem. Thank you!!!