Reviews of local pros in Beaverton, Oregon
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Dillon was just wonderful. I had a plumbing issue, but the issue temporarily ceased. But I had him out anyways to diagnose, analyze and figure out what to do next and he was just great. So if the issue returns, he and his company will know precisely what to do.
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I was gonna write a long post but the bottom line is this.
1800-Plumber+Air is super responsive, fair, and their service folks want to get the job done right, while being very pleasant to work with. They don’t over promise and under deliver and they without a doubt stand behind their work. I can’t recommend them enough. They have gotten themselves a customer for life. -
Without a doubt - the worst customer service possible. Two separate appointments, both times I was informed at the last minute that “emergencies have come up and we need to reschedule!” The first time the plumber could not identify the source of the problem, the second time I had actually taken the day off for the appointment. Needless to say, I will neither use or recommend this useless company to anyone. Stay away - they are incompetent.
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Exceptionally pleased with the way these guys came out quickly, apprised the work we needed completed and went at it from there, no dilly dallying. We've had 3 excellent plumbers in the last week: Eric, John & Skylar that I highly recommend. They worked each of those 3 days on different parts of a multi- faceted job & completed everything beyond our expectations. Everything was explained thoroughly & nothing extra expensive was added unexpectedly or done. We couldn’t be happier with the response time, quality, efficiency & value for the pricing!
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100% the best Plumbing company in Portland. Family franchised. They take care of their employees…who are so good and honest. Plus, the rate is by job, not by hour. Highly recommend.
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This company is a rip off company. Charge $1400 to change shower valve. Plumber lied and pushed the customer to pay the over charged service.
They charged $1340 for the labour cost and the valve only worth $69.
They came out with 2 options, replacement of the cartridge $600, or completely change to a new valve $1400. If we choose the cheaper option, it’s not guaranteed and we might have to pay $2000 if the cartridge turned out doesn’t work. To order their service, we expect a honest advice, it turned out like gambling, we bet which one would work. Unfortunately, the tenant didn’t know the trick and we needed to pay $1400 just to change a shower valve….
They were taking advantage of the customers they have no experience to use this service and rip off.
I really wanna know what kind of superior service this company could provide, if averagely the replacement of shower valve is max $500 as table showed…..?!
As what they replied to the complaints, they are not the cheapest one, I just don’t expect they are the most expensive one nationwide!!! -
I had Arron and his apprentice Christian out to my apartment complex today and they were extremely fast, professional, and explained everything every step of the way. This company is now my go to for all my plumbing needs 100% 👍👍👍👍👍
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We haven't had work done by them yet, but they came over today to give us a quote since our issue is not urgent. They came highly recommended by our neighbors and our HOA association. The plumber was professional, friendly, and courteous
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Awesome, professional service, and fast too! Our plumber (Wilson) came out almost immediately after the call was put in, walked us through what was wrong and what he was doing to fix it, and got the job done clean and quick, even preserving as much of the old structure as possible instead of replacing things that didn't need replaced. We can't recommend highly enough!
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Te plumber came out the same day I called and fixed the problem with the kitchen faucet. He did great work at a very reasonable cost. I would hire them again and recommend them to friends.
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Nothing like coming in on a Monday and finding that our office had sprung two separate leaks over the weekend. They were able to come out same day, provide an estimate and repair same day. Reasonable pricing. Great customer service from the call to the office, to the crew that did the repair. Highly recommend.
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They replaced my A/C and Furnace on a third floor attic and kept it clean and quick. Thank you Antonio!
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Absolutely the best experience. You know you’re already having a bad day when you have to call a plumber, but Kyle and team made it the best experience. they located the problem quickly and was able to get it fixed the same day. After months of having noise in the walls every time I’ve turned on a faucet or flushed the toilet I finally have peace and quiet. Thank you so much.
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My son in law after many estimates, chose your company for service last winter..he was very adamant about your company in a positive way and said a definite YES to calling you. PLUS your fast response time was amazing.
Nancy C. -
Couldn’t have been a smoother experience! The office was communicative, friendly and professional. Dillon was awesome and being the first truly hot day of the season made it even more impressive since the job turned into a little rougher than planned. Dillon let me know when he arrived, talked me through his planned approach and made sure everything was working properly when he left.
Timely, effortless and efficient - all the qualities you look for and 1-800-Plumber +Air displays them all! -
John B, Tara, and Nataia were extremely helpful and knowledgeable. Communication with the human beings who work for the company have been quick and efficient. My only criticism is for the AI "Zoey" who I found to be creepy and disconcerting to speak to. Thankfully "Zoey" is easily avoidable
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From making an appointment, to the walk thru and estimating and completing the job - Excellent communicators, professional demeanor and 1st class electricians - on a 1910 house! Just brilliant. Thank you Laura & Lance
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Wilson is amazing! Came today and fixed an urgent issue with the tub drain - ended up having to do more extensive repairs but despite this the problem was solved quickly and same day! They were kind, efficient and exceptional. Highly recommend!
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I contacted 1800 Plumbing + Air NW because my AC stopped working in the hottest day of the year. (Of course!) They were able to fit me in the next day when other companies were unable to fit me in for over a week. Yikes!
Dennis A was timely, communicative and did great work! He identified the issue was due to a capacitor, which he had a replacement in the van and could get it taken care of right away. He fixed it so the AC started working, but did notice a few irregularities that they recommend getting checked out in the future.
I had just had my AC serviced earlier this Spring and he did not find any issues which was disappointing. Dennis discussed what their tune-ups look like, and how comprehensive they are. I will definitely be using them for tune ups in the future. Thanks! -
It was our first time using this vendor for a plumbing issue they send texts ahead of time to let you know they are on the way which is super helpful. John immediately got to work and solved the issue quickly and cleaned up when he was done.
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Antonio was very communicative and showed pictures of the repairs that were needed and made. He made sure to maintain a clean working area and cleaned up after the work was completed.