Reviews of local pros in Beaverton, Oregon
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Amazing Service on our furnace. Scheduling, communication and service were very thorough and nice!!! Highly recommend
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I had Eric from North Pacific Mechanical out to my home today to look at our A/C. He was amazing, found the issue in no time at all. He quoted me a price that was way less then I expected. After he repaired it he completely explained to me what he did in a way I could understand. In all it was a great experience and a great value. I recommend using this company.
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After my call they scheduled to send a technician in a week. Their technician just randomly changed the capacitor ir didn’t work, then he changed the electronic switch which were not the problem either. After replacing them he said the problem might be! the thermostat. He wanted to sell us an $80 thermostat for $500! When I told him that our thermostat is almost new, he called his boss he said the problem is the expensive main board! I was lucky that they failed to reschedule (they said they will reschedule to replace the main board in 20 day, which was a long time and i did not accept) so they did not send him again to replace the board because the board was not the problem either. I called another company and they came over promptly and tested and fixed the hvac. The problem was that there was no refrigerant in the system and because of that the low pressure switch had shut off the system. The other company technician stated that was the only problem. Of course he replaced the pressure needle which was the cause of escaping refrigerant.
I’m wondering how north pacific mechanical hire such untrained people as technicians. He could not fix our hvac and again randomly replaced the parts that could not fix the problem and left us without ac in the heat wave last week. And of course they sent me a bill for all their mistakes and threatened me that they will send it to the collector if I don’t pay it. -
Bunch of jerks
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Quick, friendly and reasonably priced. Thanks for the fast response!!
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Great communication. Arrived on-time and was very friendly.
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excellent service; would call again if any problem
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Very poor customer service like Nancy said. It was Jen we spoke to.
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Very helpful employees and most affordable estimates for repairs and replacement of furnace.
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They don't serve Vancouver for electric. Take all my information and then tell me at the end that they don't service Vancouver.
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Amazing service. Scheduling, communication and service very good. Highly recommend. Technician was very knowledgeable.
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HVAC
I called and they had a technician out to my home the same day and fixed my AC! A+ for this company! -
I've used them now for a couple of jobs. Very professional and knowledgeable. They've become my go-to company for any electrical work.
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Jesus was onsite assisting a tenant, I appreciate his kindness and professionalism. I am happy to work with NPM anytime!
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Fast, friendly and fair price. It's hard to find companies that provide the above mentioned qualities these days. I hope these guys will continue in the same footsteps. Thank you Jim for your time and efforts to get our heat back up and running.
God Bless. -
Extremely helpful service! Looked over my entire HVAC system and made recommendations for what the issues could be with it. Answered all my questions and was very thorough. HIGHLY recommend! A+++
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This is my second time using them. Awesome service as always. This time it was Irving to fix my ac. Very pleasant person and did a very good job.
Subhra -
Very dissappointed in there overall attitude, for years semi trucks have safely parked on the road where there business is and now it started this week this company has now started parking there service vehicles in the street to block the trucks from parking there, they have tons of room in there parking lot but let's take away one of the few places our truckers can safely park for a rest break, I can not support a company who does not support our truckers, also when they are now loading and unloading there service vehicles they are blocking the sidewalk so people walking can't get by very easily. I want you to go back to parking in the parking lot and being courteous to the truckers and the walkers 😞 really shocks me how petty and mean people are now a days
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From the phone call,.to the guys getting the job done.thus has been.a.dream .the are very respectful of.our.home. they don't swear, make crude.remarks. the technician à nice fellow, who looks. a gorilla (.but I all.honeaty all of the most articulate debators on warly.chrstuan theology..
I would very much use.thqm agin.
If.we.so, Eric ..... please.allpw.me.a.few books.out ofa your library..please with sprinkles -
The people at North Pacific Mechanical did a fantastic job on my mini-split system install. Professional, friendly and dedicated employees got the job done in no time. Highly recommended!!
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They strive for good, old-fashioned service but could use some training in the logistics and business side of things. Small inventory means they will have to probably order the part or at least go to the parts store on your time. The service manager is very passionate about quality and the service team gets weekly training for non-stop learning. Again comes to logistics. The tech who responded to diagnose may not be the tech rerurning for the repair. Also the communication is foggy and could use some attention.