Reviews of local pros in Beaverton, Oregon

We had a great experience with AAA Heating & Cooling. We recently moved to Portland and our home has a complex HVAC system that is new to us. Tyler, who performed our system maintenance, was professional, informative, friendly, and gave us great tips for maintaining the system between annual appointments. He also helped us set up a duct cleaning, which was performed by Stephanie and Sean, who were both very professional and courteous while they worked in our home. They went the extra mile to make sure our pets were secure and comfortable during their visit, and managed to be both quick and thorough in their work.

I highly recommend using AAA! Stephanie and Sean came to our house twice. They were so thorough in their cleaning and care for our ducts and dryer vent. Not only did they spend extra time cleaning our dryer vent (which was very tricky to get to), they spent time educating me on their findings and how to best service our house moving forward. As a matter of fact, if they hadn’t have come back twice, it is likely that our dryer vent would have caught fire with what they pulled out and showed me! Hire AAA Heating and Cooling! You won’t be disappointed!!

Our service visit with Andrew from AAA Heating & Cooling was great from start to finish. They called ahead as promised and Andrew was great to work with. He described our options and gave honest opinions about our equipment. Overall, the service rendered exceeded our expectations.

We have used AAA for the last few years and have been pleased with their staff’s performance. Tyler has come out to service our unit the last couple of times and repaired our unit. He has been honest about the condition and whether it was in our best interest to repair or replace. We appreciate the service he has provided.

Tyler was very efficient, professional, knowledgeable about our AC and heating unit unit. I'd recommend him as a technician and AAA Heating to anyone looking out there. We have use their services for 10 years now. It is always been positive.

Left a message at 7:30 pm because my AC stopped working and received a prompt call at 8:00 am the next morning. I was scheduled for same day diagnostic. Tyler called when he was about 30 minutes away from my house and he was very friendly and knowledgeable. He immediately diagnosed the issue and had the capacitor part in his van. He installed and tested the new part making sure our AC intake and vents were performing optimally. Very happy with the five year warranty on parts and the overall experience and follow up Tyler provided. Highly recommend AAA.

AAA Technician Andrew to the rescue! We were fortunate to have him come out and look at our old HVAC system that had previously been serviced by another company. He immediately identified issues that had been plaguing us, repaired them, and even took the time to explain filters, HVAC concepts, and what's best for our system. On top of that, he also saw a street sweeper coming along and moved the AAA service truck so the front of our house wasn't blocked by the cleaning during his visit. Incredibly thoughtful! Going into summer, we feel fully prepared to take on the heat!

I had a fantastic experience with Kyle and Stephanie during our duct cleaning. They were incredibly knowledgeable, providing expert advice on improving our indoor air quality. Their service was fast, efficient, and they were very kind throughout the process. Plus, the price was great, making it even more satisfying. I highly recommend their services!"

Andrew was great! One of my commercial roof top AC units died right before a heat wave and AAA was able to get me an appointment right away. Andrew was prompt, knowledgeable and had us back in business quickly! Definitely recommend.

We just had an installation of 2 new heat pumps. Josh and Nate did the install work on behalf of Garrett, who sold me the units. I can't say enough about the professionalism and competence of everyone involved. Josh and Nate had to get creative in a number of different ways to complete the install. They communicated beautifully throughout the process to ensure I was comfortable each step of the way, and their workmanship was impeccable. Garrett is a terrific, no-pressure salesman who was willing to work with me to ensure the pricing could fit into my budget. Huge props to AAA Heating and Cooling

I hired AAA to install two mini-splits with both heat and AC. These guys were punctual, professional and everything looks fantastic. And I am loving having the mini splits versus using my wood pellet stove or wall heat. Such a great investment. Josh and Jessy handled the bulk of the installation and they did a great job. Took two full days with electric work. The financing process has been a little clunky, but hoping that’ll be worked out within the next few days.

We have worked with AAA heating and cooling for several years. Today we had our technician come out for annual service. Justin was professional, knowledgeable and did an excellent job servicing our furnace and air conditioner. This was our first time working with Justin and we were extremely impressed. Great reliable company!

Our neighbor Andrew works for AAA so we decided to go with them when we realized we were overdue for some duct cleaning. We just had both our ducts and dryer vent cleaned today by Kyle & Justin with AAA and can’t provide enough positive feedback. They were friendly, professional, communicated effectively and worked efficiently. Unlike other places that may feel pushy / sale-y… we appreciated that they educated us on our needs and provided a footprint on how to maintain our home properly. I have a newborn baby and a few animals and am so grateful for them working around our needs today. It was as stress free as could be.
Thank you so much Kyle & Justin! We will see you next year.

Andrew helped out with our Heating/AC maintenance. He was very courteous and personable with his visit and executed the checks with quality. For instance, he checked-in with our property manager for any gaps in the maintenance request, and double checked that our heating and cooling worked before leaving. He also clearly explained which checks he did and how they related to the health of the system.

I unfortunately had bad luck with AAA. I had a fantastic experience at first for routine maintenance. For anything beyond routine or emergency work, I'd strongly recommend avoiding AAA Heating & Cooling, particularly if you’re not already certain about what you need (important if you want to spend tens of thousands of dollars). Ultimately, the communication was very poor.

I initially requested 2 estimates, one in late 2023 and another in early 2024. On the first 2 visits, I was considering an ERV, a mini-split, or multi-head mini-split. After further consultation with 2 other paid energy efficiency specialists (who are impartial), I finally understood what I needed. All that was left was to price out the work and decide how much I wanted to spend. That’s when the trouble started with AAA…

The 3rd estimate-related visit from AAA in October 2024 started out very rough. I worked so hard up to that point and I was so organized for them. I provided an itemized list for them to consult with me on and either provide an estimate or decline. However, when Joel arrived, he started out with, to paraphrase, "We already provided 7 estimates for you so far and we still haven't earned your work" and implied begrudgingly there was a new huge list of items to make estimates for. While I understand his hesitation, he was completely wrong. I had a total of 3 items estimated on 2 visits before, so that set a negative tone. He declined to provide an estimate for the humidifier/dehumidifiers, which is totally reasonable.

That day, we settled on them helping to add dedicated return air ducts in 3 of the rooms upstairs, an upgraded filtered return grille, leveling my existing mini-split unit and AC unit and having them research if they could connect my Ecobee to my existing Honeywell ventilation unit. They provided 2 estimates out of the 3 promised and never got back to me on the 4th item. I tried my best to get them to contact me back to settle specifics on the first 2 estimates (95% of the way there, only minor details remained). However, I received “We’re working on it” or “I’ll let Joel know” or I got no response at all. Finally by mid-December, not only did I not have any of my last minor questions resolved so we could start work, I received a dismissive “we aren’t able to take on this type of work right now” and “reconnect in February to revisit this”.

After ~1.5 months of engagement on new work, much of which stringing me along with "We'll let you know" (or no response at all), I was offered another 2-3+ months of uncertainty. Not even scheduled, just more of the same. No thanks.

Tyler came by today for regular maintenance of the AC. He was friendly, knowledgeable, and efficient.

I've been a customer of AAA Heating and Cooling for a few years now. They've replaced our furnace, and then 2 years later we had them replace our AC. I have also hired them for a duct cleaning. I have had nothing but good experiences with them. I will be scheduling a duct cleaning with them again before winter.

We have had AAA out three times to work on our furnace system. The first time, Austin did a routine diagnostic maintenance check on our very aged furnace. He was professional and honest. He clearly defined what maintenance was suggested and associated prices. He installed a surge protector, which actually came in very useful, when our power went out for a week a few months later. The second time, they installed a new air filter box and HEPA filter, which was much needed because of how old our old metal filters were. Before beginning work, they clearly explained what they would be changing and installing and the benefits of it. I don’t remember the name of the tech who installed it but he did an excellent job. Finally, Garret and Caleb came out to clean our ducts and dryer vent last week. They were courteous, knowledgeable and respectful of space. They answered our curious questions about the process and were excellent ambassadors of the company. Prices for duct cleaning were very reasonable and they showed us before and after pictures to help us understand the work they did. We will absolutely use AAA in the future for any of our heating/cooling needs.

I recently had a family with kids in my rental home whose AC unit wasn't working. After hiring another company that gave a wrong diagnosis, I called AAA heating and cooling. Andrew, the technician, did an amazing job. He immediately diagnosed the problem, explaining that the compressor wasn't working. He walked me through his process of debugging the issue, replaced the capacitor, and cleaned everything up. Now the AC works perfectly. Highly recommend their service!

Kudos to Sean and Stephanie of AAA! They visited my home this morning to clean/vacuum all of my duct work as well de-linting my clothes dryer. Both services were overdue and much needed! Sean and Stephanie were on time, communicated clearly, and worked quickly and professionally, leaving my house better than when they arrived. And they were really nice, to boot! I would absolutely recommend AAA to my friends seeking this kind of service. (Full disclosure: AAA also installed my AC and maintains my AC and forced air electric furnace,) I'm a happy customer!

Had a great experience with AAA Heating and Cooling. Our furnace went out unexpectedly in early January and they were able to get someone out same day for a sales consultation. We worked with Boomer who gave us all the necessary information to make our decision. We ended up installing a new furnace and heat pump as our AC was about to go as well.

Install was as easy as could be. Josh and Jesse were on time, worked fast and kept me up to speed the entire time. They helped us with those most effective location to relocate our thermostat as well. We would definitely recommend AAA Heating and Cooling.

On Tuesday, July 9th 2024, John and Issiah installed a mini split system in my bedroom. They were extremely nice and efficient, even with the weather that day topping off in the high 90s. They discussed with me where the best place for the mini split and the thermostat to be placed. They carefully moved furniture to get to the area, vacuumed and cleaned the area and then put the furniture back. I have nothing but good things to say about John and Issiah and the work they did.
There was however an issue that arose after the mini split installation. George, from AAA Heating and Cooling, has worked with me to correct the issue to my satisfaction. I thank George for all of his efforts.
And yes, I would recommend AAA Heating and Cooling and will continue to use them in the future.